I received this product for free for a product trial and I love it. It was really easy to put together and easy to use. It cleaned really really well. There were some small issues though, if you did not vacuum REALLY well and have a dog the sheds A LOT the hair will clump up and get wet and stay in a clump on the carpet. The other small issue is once you stop using it and turn it off it leaks dirty water leaving a puddle on the floor. All in all it works very well and I would recommend it for anyone.

I thought the steamer worked great. Great suction power and left the carpet smelling great. Cons are that it is very heavy and it will leave clumps of hair. I vacuumed prior and it must have had more suction power than my vacuumed and it left hair, in clumps all over the floor.

[This review was collected as part of a promotion.] This vacuum is NOT user friendly. Not sure if mine just has a defect or what because it I'm really surprised of all the other positive reviews. It has so many problems, you can barely get started. First off, when vacuuming the dirty water never even goes into the dirty water container. That will be completely dry once I am done. So who knows where that water goes. Every time I pull the vacuum back to supposibly suck up the wet water tons of hair clots get stuck and you have to manually pull them out often. Then once you finish, it's hard to get onto the vacuum to really clean it all. Today, I was trying to use the spot tool and the spot where you connect the tool to the vacuum wouldn't connect completely. So when I pulled the tool off to try again, water came spraying out of the spot and I couldn't get it to stop so it got puddles of water all over my hardwood floor. It's currently sitting in my driveway waiting for garbage to pick it up. So im looking for all recommendations on new different vacuum cleaners.

I bought this to replace my old Hoover carpet cleaner, which worked well for over 20 years. This Bissell worked well the 1st time, but after that the machine does not suction the dirty water out of the carpet. It has WAY TOO MANY parts to maintain, and even after cleaning ALL those parts, it still won't suction. Wish I had kept my old machine. Hopefully, customer support will be able to help us.

I tested this product the same day that I received it. I am so impressed with this product that I would encourage everyone to get one. What a fabulous job it did on removing pet stains that had been in my carpet for a while. They actually came out. Thank you so much for this item. I am truly Blessed!!!!!

I was so lucky to receive a trial from pinchme! This carpet cleaner is awesome! My house used to have heavy smells even with my old cleaner but not this one! I barely smell any urine after the use. The suction power for the hair isn't too bad either. At least I don't have to vacuum the same spot a few times. My dog sheds a lot so this is so helpful. It saved me so much time. I would recommend this to anyone who has pets!

This is a very powerful machine that works like magic on stains. We have pet stains from potty accidents as well as stains all over the carpet by my little one. I had tried professional carpet cleaning in the past but it was expensive and not so perfect. I tried to buy Bissel on the advice of one of my friends and I can't thank her enough. This machine amazingly removed all the stains and my carpet looks like new. The carpet dries sooner than normal with Bissell. The cost is on the higher side but worth looking at the cost of professional cleaning. It is not lightweight but it does an amazing job so I don't mind lifting some extra pounds. It is very easy to use. Highly recommend it.

I dont have pets ,an consider my self a very clean person. But When I say WOW, I mean wow. I never dreamed my carpet was that dirty. Love how you can keep vacuuming to get all the extra water. Did a Max Clean setting an only took about 4 hrs to dry...

[This review was collected as part of a promotion.] I absolutely loved this machine AT FIRST.. It worked great.... UNTIL I attempted to use the tools. I couldn't get them to spray no matter how hard I tried. . UNLESS they were a few iches above the base of the machine (below clear water tank level- which was complety useless unless I wanted to scrub my carpet by hand) and it wasn't the greatest flow.(drips). and as soon as I raised it to clean my couch it lost ALL FLOW... I've read the manual... searched google/youtube...primed it..made sure hose was attached correctly and tank had H2O.. nothing worked. Soooo DISAPPOINTED. one of the reasons I purchased it was to clean furniture.

I used this pet pro to clean my capers and couches that were a mess from my cats, dog and 4 very messy kids. They love crafts so there was paint and sticky glue on my carpet in the playroom and lots of "it wasn't me" mystery stains. It worked great and was really easy to put to whether right out of the box and get cleaning! I definitely recommend this product to moms and let owners.