[This review was collected as part of a promotion.] every time i have to use the machine it takes me all day. the water does not come out of the machine. i literally have to take it apart to clean the fine dirt out of the nozzles. So i thought i would make sure i run clean water through the machine to make sure there was no dirt before putting it away. So today i wanted to use it and guess what i have to take it apart to unclog the water distributor. what a waste of my day just for a small rug.

[This review was collected as part of a promotion.] This machine is the best cleaning machine I have ever owned, but the catch basin only fills about 1/5th full before it closes. It's like having the biggest screen TV with no volume... I would fire the engineer that designed the catch basin and give the job to the engineer that designed the base. Depressing!

The double brush roll does a very good job of getting dirt out. Suction is very good. The carpet looks good as new after cleaning. Easy to add clean water and empty dirty water. Very easy to take apart after use and clean the parts until next use. Nothing cleans as well as a Bissell, best on the market

I bought this product to clean up after my puppy and to deep clean my carpets just in general. I have rented the store's. If cleaners and felt like they were dirty and hard to maneuver so I bought my first bissell and I have enjoyed using it. I can definitely see the difference, my floors are a lot cleaner and the amount of hair and dirt it picks up is impressive. The machine itself isn't the most heavy duty. Within probably a month my brush rolls broke. I will say bissell replaces them for free and they came very fast so that was a plus! It does leave a lot of hair balls behind which I have to go back and pick up & I don't love that. There are more pros than cons with this sweeper and I would recommend. It is the best product I have used to clean my carpets.

[This review was collected as part of a promotion.] I turned to getting a Bissell after our "professional" carpet cleaners left us dissatisfied. We were told the carpets were sanitized but the stains were permanent. We got our Bissell and it took up everything they couldn't! I couldn't be happier with our Bissell and I will forever hype up getting a Bissell before having a business do it for you. You'll get the job done right with a Bissell.

I bought an expensive Rug Doctor machine in August of last year and used it once. The water was hard to remove from the carpets and the machine was so heavy and difficult to move around, I was exhausted. The advice was to go over the carpet minimally and repeat the process if needed after the carpet dried. How time consuming and wasteful is that? I decided to clean my carpet upstairs a few weeks ago. Same issue. Carpets very wet and ended up taking hours to clean a 12 x 12 area. I almost could not make it up the stairs with the machine. I had to borrow another machine to try to get more water out of the carpet. I decided if I really wanted to clean my carpets I was going to need another machine. I went to the store and examined my options. Bissell seemed to have everything I need. I got home, took a short time to assemble the machine and immediately got to cleaning my carpets and rugs. I am so happy with my decision to get this machine. I have cleaned 2 carpets and 4 rugs in a couple weeks. The machine is light, easy to manuever and operate and does a great job. I am amazed. The effort needed is similar to that of vaccuming. I really appreciate how easy it is to access the roller bars to remove accumulated hair and I love how easy the covers are to rinse and clean. There is nothing I do not like about this machine. I have had Bissell carpet machines in the past and I was very happy, but this machine makes me overjoyed! I feel very good about being able to clean my carpets whenever needed and not having to strain my back in the process. The results are excellent, thanks Bissell! P.S. The stair tool is unique and one of my favorite attachments.

I was so lucky to receive a trial from pinchme! This carpet cleaner is awesome! My house used to have heavy smells even with my old cleaner but not this one! I barely smell any urine after the use. The suction power for the hair isn't too bad either. At least I don't have to vacuum the same spot a few times. My dog sheds a lot so this is so helpful. It saved me so much time. I would recommend this to anyone who has pets!

We got this recently and it's very easy to use and works very well. I was not a fan of the smell of the febreeze cleaner as I find that it's very cloying as a perfume but you may like it. We didn't have any urine soiled areas so I can't comment on that but it did clean the carpet well. I did think that both sample bottles worked well on cleaning the carpets. We got up tons of cat hair and dirt from the rugs that a vacuum alone can't get. I have the large orange forced air can fans and I recommend getting a couple of to keep running after you're done carpet cleaning to help speed up your drying time.

[This review was collected as part of a promotion.] For something that is marketed for pet owners,this products is a hair pusher. It balls up under the brushes until a nasty wet ball of hair is left on the floor. You can tell the developers do not own pets. Sure the carpet gets cleaned eventually but most of the water stays in the rug. Out of one gallon of water it used the machine recovered maybe a cup of liquid.

We bought the Bissell Pro Heat Pet unit and it never worked properly. We purchased a Service Plan with the unit but could never use the plan since the unit is only 4 months old. After using the troubleshooting videos to help with our problem (the machine would not dispense water then would not dispense soap), we called Bissell to only get referred to a Service Center that is clear across town, the first couple of Service Centers phones were disconnected. We are very disappointed in this carpet cleaner and will probably get rid of the machine and purchase another brand with a higher quality.