I work as a custodian, 1 day I decided to borrow this from a friend to clean the carpet at the office I work at. It work really good cleaning the carpet no question about that I've been using it almost daily for 3 hours or so for about 2 months then 1 day 1 of the wheels just came off. I was so disappointed cuz I wasn't able to finish what I have started. So mean time I am here to get a replacement for my friends carpet cleaner and trying to see what my options are and how to fix the wheels cuz actually I like it until the wheel fell off

[This review was collected as part of a promotion.] I have a washable rug, but not even multiple washes in the washing machine can get rid of the dirt and grime that builds up on my dog's favorite place to lay. I about cried because I thought my expensive rug was ruined. Then I went and got this Bissell and it SAVED MY RUG. Worth every penny! We used the whole bottle of disinfectant that came with the purchase and it took a few times, but the rug looks like I just bought it.

I received this product free from pinchme for my honest review. I have a German Shepherd that we were house training and he had a few accidents and they were set in stains and they came out!!! The products smell so good the attachments work so well. I was amazed. My steps and carpet are truely cleaner then when I had a professional come in and do it 6 months ago. It got it to hard to reach areas. Set up was soooo easy and Clean up was a breezes no screw driver needed just easy release buttons. I already have recommended this product to friends.

After thoroughly reading the instructions, this product was pretty user friendly. I just got this and used it twice already on my carpet (over a spot where my cat marked) and it took the odor out very nicely. I cleaned before bed so that it had time to dry and it worked great. Definitely make sure you clean out the vacuum every time (it is so gross, but satisfying). I think this will make it last longer as well.

I purchased this to replace a larger heavier cleaner. I liked this model as it is lightweight and can easily be cleaned. I used it yesterday for the first time and I did like the results. Yes, you do need to refill the clean water tank often however I knew this when I purchased the item. I did a deep clean for the first use and it did a great job! I should have done a couple extra passes to pull water out as the carpet was still damp this morning but I had some fans running during the day. The machine was easy to fill and empty and I loved that I could cleaner the brush area. I will use this more often as it is so easy to operate.

This vacuum completely removed years of set in pet and dirt stains from my carpet. It is super easy to use and to clean. It did such a great job on the main carpet that I can't wait to use it on the furniture and car. I am also going to order the bare floor tool when it's back in stock. Thank you Bissell!

I would recommend this machine for someone with no physical restraints as it is a bit heavy. I used it on the lowest suction level and it did a good job picking up. I suspect the other two settings will have a stronger suction and be more difficult to handle. I'm hoping I am wrong. My dog sheds and I want to be able to use this machine on a regular and not just stick it in a closet with other misfit machines!

Sending rugs out to clean is very expensive and this machine seemed like a good alternative. I did a great deal of research to compare size/weight/price/effectiveness and settled on this one. I have only used it a few times so far, but it has not been as effective as I had hoped. I have a grey rug with a white wavy pattern and the white had become very dirty over time (kids and dogs). I used the machine on deep clean and it pulled out lots of dirt, based on the color of the used water reservoir, but it didn't get the white pattern nearly as white as I had hoped. The rug looks and feels better than before the cleaning, but the white still looks dirty. I would caution people to have limited expectations. I will try using the separate spray spot remover/pre-cleaner on the white sections before I clean the rug again. Maybe it will help.

Cleaned all our rugs and I mean cleaned them all. Took out stains that have been ugly sites for years. The rugs and house smell fresh and clean. Right now have 2 dogs and 1 cat. Look forward to some light cleaning of the rugs in 6 months. Recommend this product over paying someone to come and clean for you. The thing is this machine will do a better job.

This is my second Bissell and by far the best. I love this machine. it is light with good suction for water removal. the dual brushes are brilliant. Buying the machine form Bissell was the best purchase option. Right out of the box is everything you need. I was so excited that as soon as I completed the minor assembly, I shampooed all the carpet in the house. The carpet came out very clean after being dirty for several months. I thought That I was not going to buy another carper cleaner but after employing a major cleaning company to clean the carpets at $145.00 and getting subpar results the choice became clear, Back to Bissell and I am so glad that I did.