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Customer reviews for Bissell ProHeat 2X Revolution Pet Pro Plus Upright Deep Carpet Cleaner for
Bissell ProHeat 2X Revolution Pet Pro Plus Upright Deep Carpet Cleaner
4.5 out of 5 stars
stars
3,879 ratings3,879 reviews
  1. 5 stars78% (3,045)
  2. 4 stars11% (409)
  3. 3 stars3% (130)
  4. 2 stars2% (82)
  5. 1 star5% (213)

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Showing 3,061-3,070 of 3,879 reviews
Sep 6, 2018
Reviewer name: Cara living in a doghouse
5 out of 5 stars
5 out of 5 stars review

I rate this Bissel 10/10

I purchased this Bissel because my Hoover Carpet cleaner randomly died , barely had the Hoover for 3 yrs and it just Died on me. Now it was crunch time , My. Landlord needed enter my apartment where my two small dogs and I live. one being a puppy who has accidents. So i bought this bissel and it cleans so much better then my old Hoover ever did! It has good suction ! My old hoover left had my carpet wet for hrs(4+hrs) . This bissel is alot stronger and does pick up most of the water so dry time only takes maybe 1hr . And really cleans . It did get any messes out and i used the deep cleaner by Bissel (i usually dont like to use chemical cleaners i find they leave a weird residue, could be me but whatever) it did good getting any smell out just in time for my landlord to stop by and look at the place. I also really like how it is so simple to take apart and clean. The hoover i had even the dirty water tank had weird little nooks and crannies that there was not a way to get too making cleaning the thing impossible which is pretty gross . For me picking a carpet cleaner not only does the cleaner need to be strong but it needs to be easy to clean so i can keep it in shape longer . Nothing pisses my off more the when i dont get my moneys worth and I definitely didnt with my Hoover. Hoping to with this bissel . Ive had for 6months now so far so good . Works great on mattresses and couch cushions too.

Review from BISSELL Homecare
Helpful?2L7YJHNNW4I720037455292
Aug 3, 2022
Reviewer name: EDash
3 out of 5 stars
3 out of 5 stars review

Lack of separate formula tank is not optimal

[This review was collected as part of a promotion.] I had a previous generation of this cleaqner and it worked great, but this one works even better. There is one major flaw. The machine does not have a dial for Deep Clean/Clean/Light Clean/Rinse. It only has one tank into which you mix the water and formula, thus when you want to rinse, you nee to completely use up the mixed tank and then put in just plain water to rinse. This is fine for a whole room, but for occassional spot cleaning, it is not optimal. I ended up buying another tank for just water and then using the other one for water with formula. Is this Bissell's way of getting us to spend more money?

Review from BISSELL Homecare
Helpful?2L7YJHNNW4I720037455292
reply from bissellpwr

Thanks for your comments. You actually don't have to do a water only rinse with our formula, but you can if you want to.

Apr 27, 2019
Reviewer name: Christine
2 out of 5 stars
2 out of 5 stars review

After two uses having problems

Bought this to clean urine from one berber carpet and one nylon just a few weeks ago. I used it the weekend after it arrived. Did a nice job on the nylon carpet. The berber ...left an aweful smell - musty and mildewy. I read FAQ's and said that the carpet may need more than one cleaning if that smell happens as the first loosened up the dirt. I redid the carpet two more times with no luck. I have had to remove that carpet and I have it outside hoping the rain we are getting and some intense natural sunlight will kill the odor. If not, I will need to buy a new carpet and I would like to charge Bissell for it. I also find it goes through a ton of water. I got maybe only two 10 feet passes and had to refill the tank - and solution. That solution is pretty expensive to go through that much for one cleaning. Then by the third cleaning, the suction got super slow. I never did see the brushes rolling even from the first time. I was thinking they were going so fast it just looked that way and with the water flushing through it is hard to tell but now I am sure the brushes don't roll. I looked at videos this morning and will check all their suggestions when I have time (although I already did a thorough cleaning of it) and see if that helps but man am I tired of buying products that lead you to have to give up more time (I work several jobs and time is a premium) to fix them, like checking out this website for problem solving and then pulling apart the darn thing to actually try to fix it. I wish I could charge these companies for the time i have to give up to take care of these kinds of things. Products should not have problems right out of the box.

Review from BISSELL Homecare
Helpful?2L7YJHNNW4I720037455292
reply from bissellpwr

Hi Christine, sorry to hear of these issues. Please call us so we can help with your carpet cleaner - 800-237-7691.

Sep 1, 2020
Reviewer name: Buddy
5 out of 5 stars
5 out of 5 stars review

Brought our carpets back to life.

This killed those stains to the brim. I love the Cleanshot. The hose is long and removable, and the hose and tools are very well built. Way better than our old Bissell carpet cleaner which was the worst carpet cleaner made by Bissell. Although we vacuum regularly with a good Bissell vacuum, nothing beats this.

Review from BISSELL Homecare
Helpful?2L7YJHNNW4I720037455292
Apr 26, 2023
Reviewer name: Jessica S.
1 out of 5 stars
1 out of 5 stars review

Terrible product

[This review was collected as part of a promotion.] This vacuum is NOT user friendly. Not sure if mine just has a defect or what because it I'm really surprised of all the other positive reviews. It has so many problems, you can barely get started. First off, when vacuuming the dirty water never even goes into the dirty water container. That will be completely dry once I am done. So who knows where that water goes. Every time I pull the vacuum back to supposibly suck up the wet water tons of hair clots get stuck and you have to manually pull them out often. Then once you finish, it's hard to get onto the vacuum to really clean it all. Today, I was trying to use the spot tool and the spot where you connect the tool to the vacuum wouldn't connect completely. So when I pulled the tool off to try again, water came spraying out of the spot and I couldn't get it to stop so it got puddles of water all over my hardwood floor. It's currently sitting in my driveway waiting for garbage to pick it up. So im looking for all recommendations on new different vacuum cleaners.

Review from BISSELL Homecare
Helpful?2L7YJHNNW4I720037455292
reply from bissellpwr

Hi Jessica. Our Consumer Care team would love to troubleshoot any issues you're having and get you a working machine. Please call us at 1-800-237-7691 so we can help!

Mar 23, 2023
Reviewer name: Jackie
5 out of 5 stars
5 out of 5 stars review

This should be given an award for cleaning THE DIRTIEST rug

[This review was collected as part of a promotion.] After power washing my outdoor rug with very little success, I decided I would give it one last try with my Bissell pro heat 2x before I threw it away. While the rug was still in good shape, it had been neglected for over a year and I felt it was beyond cleaning. I did hesitate for a minute. I thought all this ground-in dirt and algae may be too much for it to handle, and I didn't want to damage the machine. But, after using my Bissell for 3 years, and seeing that it could tackle any job I put in front of it, I thought I would try. I would start by cleaning a corner first to see how it would handle it. The results were shocking as you can see in the pictures. I'm so excited to be able to enjoy my rug again. Here is a big THANK YOU to all the engineers who developed this product. It's an incredible machine. Well done!

Review from BISSELL Homecare
Helpful?2L7YJHNNW4I720037455292
Dec 7, 2017
Reviewer name: Daniel
5 out of 5 stars
5 out of 5 stars review

Saves me lots of money i used to give Zerorez

had sore credit fro NFM and saw some of the negative reviews about the machine not wroking after a couple uses. NFM said it was prolly a bad model that has been corrected. i have a small 1 bedroom apartment and use my Revolution every weekend since i bought at the beginning of october and it is still going strong. becuase i have an older female who doesnt always make it to the training pad i used to spend $500 to zerorez to clean my place. this does a better job. somewhat easy to clean. the biggest con i have is cleaning the water reservoirs. the need a way to take the whole top of each resevoir off so you can 1) wash the inside of it, especially the dirty water and 2) so it can dry. takes dang near 5 days for the reservoirs to dry through the littl opening it has. and the dirty water reservoir needs a better seal that little rubber thing will prolly only last 6 months before it gives out. if you have a bigger house this will be time consuming. i have only 2 small rooms and i have to refill the clean water after each room. otherwise this machine is great.

Review from BISSELL Homecare
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Dec 27, 2023
Reviewer name: Tina
4 out of 5 stars
4 out of 5 stars review

It works just becareful

[This review was collected as part of a promotion.] Clean carpet up well and even got all the hair up. Last for almost two years. I am assuming that the heat part is what I was having issue with just started smoking and then the whole machine completely stop. FYI this is my second don't use on shaggy carpet Only flat rugs

Review from BISSELL Homecare
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May 29, 2018
Reviewer name: Tina
4 out of 5 stars
4 out of 5 stars review

Few complaints from my husband, that's saying a lot

I received a free product from Pinchme for my family to review. My husband is the primary cleaner in our home and this isn't the first carpet cleaner he's used. His only complaint when comparing to other cleaners is the small reservoir needs to be dumped more often than other products. Otherwise he had no complaints, and trust me, I'd know if he did.

Review from BISSELL Homecare
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Dec 25, 2020
Reviewer name: Jeff
5 out of 5 stars
5 out of 5 stars review

Love this thing

My puppy's love the outdoors. Well sometimes they bring the outdoors in with them that's why we got this carpet cleaner. Omg does it clean makes my carpets look new. We have a carpet cleaning team that comes in ones a year to clean the carpets and other things but when we have people over just wipe this out makes them look like we don't have dogs. Also for hard surface floors the bissell cross wave for the win!!

Review from BISSELL Homecare
Helpful?2L7YJHNNW4I720037455292