As stated the water picked up does not equal the water disbursed from the clean tank and the vacuum DOES NOT work effectively at picking up carpet fibers. I spent more time cleaning up (cleaning out carpet fibers etc.) AFTER I cleaned my carpets then I did cleaning the carpets! The fibers stick in the front nozzle and clog the vacuum and water leaks all over the floor from the bottom of the machine.

[This review was collected as part of a promotion.] It's great for multi use vacuum. However water isn't picked up like it should. It leaves collection of lint and hair when shampooing. Doesn't pick up well..like leaves etc. Takes few runs to get all water out of carpet.

This is a really good machine! I adopted a 13 year old silky terrier with anxiety issues. She had peed on the carpet probably two dozen times before I finally looked for a better way to clean the carpet. After the first use all the stains were gone. Do to the amount of times she soiled the carpet I repeated the process the next day because of the smell of urine; which is do to the carpet not being properly cleaned for so long. I used the deep clean the first time, the next day I "express cleaned" the carpet again and then did a rinse as well. The results are exactly what I'd expect paying this much for a carpet cleaner! Not disappointed. I've had for about a week now so only time will tell on how long it keeps running in high performance but this truly is designed for pet owners. We have a high end vacuum but the Bissell still picked up the extra left behind hair. Super easy to clean with their rinse and storage tray. Plus I love that the dirty tank has an easy pour spout but also you can unscrew the bottom of you need to get a clump of hair out. The tool they give with it to clean the suction cover is amazing as well! Must have for pet owners because you don't want hair obstructing the suction. Also there's a filter to the dirty tank which you can easily wipe to prevent lose of suction do to hair. So far completely satisfied with the product.

[This review was collected as part of a promotion.] I have used different carpet cleaners and usually don't have a problem but this machine the pet pro 2 I have used about 6 times and I'd say 4 out of the 6 I had problems. First time was great. Then of it wasn't issues with the water flow it has been problems with sucking up the dirty water. This last time I ended up using a friend's wet vac. So disappointing.

My Big Green Complete 7700 died. Neither it or parts are available so I had to look at a replacement. I purchased, received this morning, the Revolution X2 Pet Pro Heat upright shampooer. After reading the reviews before my purchase I was skeptical. There was also some skepticism because I have used upright shampooers in the past and have never been happy with them as they are/were not designed to get right up against baseboards, etc. Well, I am pleased with this product. I vacuumed this morning and deliberately 'missed' some areas because I wanted to test for all of the issues I saw raised in the reviews I read. Also was curious to how it worked compared to Bissel's online video. I have a small dog and 2 cats so there is pet hair and dust. It picked up and at one point suction ceased. I could tell because a) the water was not being taken up at the front and b) the sound of the motor changed abruptly. I removed the cover and the roll cover, rinsed it out in the sink, replaced it and the machine worked just fine. The video illustration is very poor. At least one review addressed the fact that the carpet was soaked, there was very little water in the return tank compared to what was dispensed, and it took forever to dry. In the video, one pass is made away from the user and one pass returning - Wa La, clean as new carpet. That one return pass is not sufficient to collect the deposited water and the video should be redone to illustrate and explain that there should be enough passes that there is no more water being taken up from the carpet. I went over an area deliberately 'avoided' by the earlier vacuuming. It did leave at least 6 'globs' of pet hair at which time the suction nozzle clogged - resolved as described above. The key is that UNLESS a thorough vacuuming is done BEFORE shampooing, there will be an issue. Have comments about the operators manual but have run out of 'space.'

This unit does an exceptional job of cleaning and I totally appreciate the changes in my ability to quickly clean the Bissell! my old machine was difficult to get the pet hair out of various parts of the cleaner and to get debris out of the brush bar shield. Now all the parts pop off quickly so you can carry them to the sink rinse them out and get back to cleaning.i even clean them out several times during the cleaning process. It is also lightweight and easy to use. Attachments are very simple to use and clean very well. I love this machine!

[This review was collected as part of a promotion.] Worst carpet cleaner EVER! Soap/water dispenser pots out as fast as it is filled, collection container won't stay connected and rollers don't roll. I always bought Hoover and was MEVER disappointed! I only bought it because of all the good things I heard and that it helped the animals! I have only used it twice and I now have to go buy another one. Too expensive to break so easily. DON'T WASTE YOUR MONEY!!!!!

I just got my Bissell yesterday and cleaned some of my rugs that have really bad stains, my carpets are like new. The only thing I don't like is, the water tanks are way too small so you are emptying the dirty water and filling the clean water a lot more.

I've now used this carpet cleaner for 3 months. It's by far the best carpet cleaner I've ever owned. This is the first carpet cleaner that has no flaws! Bissell has designed a cleaner which can be easily disassembled for a thorough cleaning. You can actually remove all the pet hair that has stuck to the various machine parts. I did alter the directions for cleaning the rollers and the bottom of the unit. As the unit is so light-weight, I just lifted the machine up and suspended it above the kitchen sink. I used the sink sprayer to clean the rollers, underside and other areas in which pet hair was stuck. Once reassembled, the cleaner looked brand new. How does it perform? Wonderfully! It really sucks the dirt from the carpet and then it sucks up the water so well that the carpet dries in a reasonable amount of time. You can't go wrong with this machine.

I was so lucky to receive a trial from pinchme! This carpet cleaner is awesome! My house used to have heavy smells even with my old cleaner but not this one! I barely smell any urine after the use. The suction power for the hair isn't too bad either. At least I don't have to vacuum the same spot a few times. My dog sheds a lot so this is so helpful. It saved me so much time. I would recommend this to anyone who has pets!