My home has both wall to wall and area carpets. Machine cleans both, well. Very happy with purchase. I was hesitant to spend the money but the convenience is awesome! Also, reaction to pet accidents totally changes - its not a major upset because I know I can throughly clean the carpets when its convenient for me. Easy to clean machine after use. It comes apart easily. I especially like the separate tanks for clean and dirty water.

Have used this cleaner twice since purchasing last month. Cleaned like a champ, leaving my carpet smelling fresh and with no pet smell. Dried fast in deep clean mode. The dirt pulled from the carpet was amazing. I have already saved by not having to pay for a professional cleaning. Not overly loud. Easy to use. My carpet looked as good as new. Can't wait to be able to clean the rest of the house. Only drawback was the directions were a little confusing especially about disassembly for cleaning machine and the cleaning products. But YouTube videos helped. Great product!

This machine is such an improvement over my old Bissell ProHeat. The other worked well for many years and cleaned up a lot of pet messes over those years. But it was so hard to keep it clean. This new machine is very lightweight and so easy to clean. I do have a question though. I didn't read in any of the instructions to go back over the carpet with clean water (no cleaning solution mixed in). How does it not leave soap residue in the carpet if you don't rinse the carpet with clean water? I know from talking to many professionals that if soap residue is left in the carpet, it just picks up more and more dirt and spots come back sooner.

I was going to get new rugs but this shampooer works great. I had 3 dogs and cats, now down to 3 cats. The rugs always looked. I bought this and cannot believe the difference. People comment on how nice my rugs look. I also use the Bissell Oxy pet pro shampoo. Keeps rugs clean and fresh smelling.

Well . . . lets start with . . . I vacuumed the devil out of my floors on Sunday AM and then went down and rented a Rug Doctor and cleaned the floors using it after that. Rug Dr. seemed to work pretty well, but I could see where I need a full time, always here rug cleaner, so off to the store I go. Purchased this Bissell 19862 Super duper, best for pets, carpet cleaner/shampooer, right. My puppy waited 2 days before deciding to squat on the floor in the master bath, so on Wednesday out comes the new cleaner. I used Express Cleaning mode, not a very big spot, but I thought "What the heck, I'll just use up this half tank and do the whole bathroom." Why Not . . . well I can tell you for sure, this thing PICKS UP some dog hair, Holy Cow! 3 days after vacuuming and using the Rug Dr. and I have tons of dog hair, so that is the good news. The Not so Good News is . . . where did all of the water and soap solution go? I used an express tank and I have maybe a spoonful of water in the dirty water tank, maybe!! Figured out how to take the front apart, because I had to clean it twice just doing the bathroom, did I say it picks up dog hair? But I am afraid all of that dirty water is now in the carpet and in the pad, because it certainly was not in the tank!! So . . . . only used it once, I won't bash it hard, but if it doesn't pick up the dirty water on the next go around, back to the store it will go!

This lightweight full size cleaner is amazing. It isnt big and bulky like others. I vacuumed twice and then used this (i have 3 large dogs) and it pulled up so much dog hair out of my carpet!! Works so well!!! Dries quickly. Sooooo easy to clean!! Highly recommend this!

Our brand new machine leaked by the seams of the clean water tank. As well, it created more stains on the carpets because the dirty water leaked back onto the carpet. The plastic seemed very cheap. Used once because it made a mess of our carpets. We returned it.

I used to have a Hoover and it always left behind clumps of dirt/dust clots when I would use it. The Bissell does not. It cleans very well. I have three children and very old carpets, so I can't say that it got all of the set in stains out, but I can say that I am happy with the results I got. They look 10x better. They are softer and feel so much cleaner to walk on. I didn't expect perfect results because some stains are near impossible to get out...i.e. reds...but it got out so much more than I expected. It is so easy to change out when it's time to empty the tank and refill. It's also very easy to clean. The hose attachment is easy to use as well. I love the spot shot feature. It helps get into those set in stains. To me it was worth the purchase over hiring a carpet cleaner for the same price. Because I most likely would have gotten the same results for the same price. I highly recommend this Bissell even if you don't have pets. It cleans great.

[This review was collected as part of a promotion.] I bought this machine to replace one that was starting to see it's last days.I couldn't be happier ,right out of the box it was easy to set up and the instructions were very clear concise and easy to follow. It did a real cleaning number on my household carpeting. No more pet tracks and it really deep cleaned up my aging carpets to a decent shape and color. The one drawback is that the dirty water tank fills up fast and the protection ball stops suction fast but I can live with it as it doesn't cause an overfill so it's still a plus in one sort of way. But overall I am pleased to the max!!!

We have an older cat who sadly isn't able to make it to her litter sometimes in time. We had a previous carpet cleaner that did ok but didn't really remove everything. This carpet cleaner is amazing! You can definitely tell it gets a deeper clean and removes the stain more then our previous one.