[This review was collected as part of a promotion.] I am not exaggerating when I say this was one of the best and most important purchases of my life. I recently moved into my dream townhouse and despite the lease saying previous tenant must have carpets professionally cleaned, this either did not happen or didn't happen effectively. I literally could not go upstairs without being extremely upset, and the stench also reached the floor below. It was not habitable for me. Two bedrooms, a hallway, and stairs took a very long time, six hours last night and another six this morning but it was very bad and your technique gets better as you go! I am so grateful for making the right decision. Tank could be bigger, I filled it at least twenty times. You should use laundry detergent and oxyclean for awful situations. Keep an eye on the tank or your efforts will be wasted. Used the pet tool for stairs but ultimately brought the heavy unit down each step. Glad the reviews were legit. Can't wait for my furniture to arrive.

When PinchMe had an opportunity to get a vacuum to clean floors, my thought was I would not be picked and would have to shop for a vacuum cleaner. Bissell, you exceeded my expectations! We have 2 cats and one dog, a grandbaby that crawls and many get togethers. I like to have my carpet cleaned 2 times a year and spot clean with your spot cleaner. All I can say is this gets deep down clean and pet odors from accidents are gone. No lingering smells are left. I admit I was heavy handed on cleaning so I made 2 passes after the carpet was cleaned to get up the excess water that I sprayed. It works like a charm. Thank you for the Pro 2X Revolution Pet Pro Caroet Cleaner. This is a product worth purchasing.

[This review was collected as part of a promotion.] The product works very well. I love the fact that it's much lighter than the older ProHeat 2X and easier to use. The product does clean carpets very well. It doesn't seem to pull as much water from carpets that's distributed as expected... not even three quarters. My biggest complaint is the handle. Whoever designed it has no knowledge of ergonomic design. The handle really hurts your hand after a using the cleaner for a period of time. Bissell should redesign the handle section and send all registered buyers a replacement at no charge.

My carpet is old, worn and had several spots where I had "spot cleaned" cat messes (hair balls, food spit-up). It looked really bad. This machine did wonders when you consider what it had to work with. I'm very happy with the cleaner. Since I cleaned the whole carpet one of my cats has hocked up hairballs 3 times. Today I used the stain trapper attachment, that I ordered separately, to clean those areas and they look pretty good. The machine is kind of heavy and noisy, but I expected that. The best feature is that you can take the bottom section completely apart and clean every thing right down to the rollers.

When my husband saw this online, we were both interested In buying it and even Introduced it to my parents.. we kinda looked at it as an investment bec we know its gonna be used for a long time. First time we tried, we all loved it as our carpet from looking greyish (due to dust, dirt and pet hairs and pet accidental stains) to now in its original color. Really recommend it to anyone with pets.

This machine cleaned areas I thought were beyond help. We had 2 senior dogs, sadly we had to put one down in May, my 12yr. old still living has not made the messes that the two created on our floors, but that's not to say it won't happen. This machine has done an amazing job cleaning our carpets, we have a 2 story home, I've tackled almost every room and this machine continues to amaze me. I would highly recommend this machine to anyone, yes it's heavy, but only when the cleaning water is full. I took off one star due to the frequency in which both tanks need to emptied and/or filled, but I still believe this machine will be in my home for many years to come.

[This review was collected as part of a promotion.] First off, I have always used a Bissell carpet cleaner for as long as I remember. I purchased this pro heat pet model the other day and today, half way into cleaning my carpet it started to smoke from the bottom! Scared the heck out of me! And back to the store it went. So disappointed because while it did work it was awesome.

AMAZING!!!! Bought this product for home use carpet cleaning in an emergency. Long story short: Sick child, accident on the carpet and couldn't make to the bathroom. I purchased this without reading any reviews because a relative had a similar Bissell model. Let me just say, I am shocked by the amount dirt, pet hair, and the child mess that it managed to pull out of the carpet (that were previously professionally cleaned and vacuumed yesterday). Unbelievable cleaner!!!

We have three cats and two dogs, and wall-to-wall carpeting, so a good carpet cleaner is a must-have, and this one is "good." I am OCD about maintaining equipment, so...after I use it, I properly flush the lines and rinse the solution and suction tanks, clean the brushes, etc. Unfortunately, we keep this in the garage, where there is no AC or heat, and when I put the clean unit away, I closed the solution tank lid. When I tried to use it just now, I could not get the solution tank to seat (and if it doesn't seat, the solution cannot flow!) Putting the unit away with the solution tank lid completely closed caused the plastic of the solution tank to expand in the (sometimes) hot garage (we live in Maryland, not the equator!), and I have just had to order a replacement solution tank (tank is about $35, then there is tax and shipping!) on my less-than-a-year-old purchase! As far as a carpet cleaner was concerned, it was good...and buying a replacement tank was cheaper than purchasing a new carpet cleaner...but I'm aggravated that equipment I made it a point to take care of failed in this way. What a disappointment!

It stopped working correctly after using it three times. It does not consistently work so you don't know if it will work. Periodically it won't suck up any water. . Very disappointed. I've to had use two machine. The new one to release the water and solution and my old one that stopped dispensing water after many years of use but I currently use to soak up the dirt and water after using my new one. This is way too much work but with dogs we all know the carpets or rugs need to be cleaned from time to time.