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Customer reviews for Bissell ProHeat 2X Revolution Pet Pro Plus Upright Deep Carpet Cleaner for
Bissell ProHeat 2X Revolution Pet Pro Plus Upright Deep Carpet Cleaner
4.5 out of 5 stars
stars
3,879 ratings3,879 reviews
  1. 5 stars78% (3,045)
  2. 4 stars11% (409)
  3. 3 stars3% (130)
  4. 2 stars2% (82)
  5. 1 star5% (213)

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Showing 2,811-2,820 of 3,879 reviews
Aug 25, 2017
Reviewer name: Pam
1 out of 5 stars
1 out of 5 stars review

Major buyer remorse with this product

I bought this to replace the bissell proheat that finally died on me thinking "hey, it's made for a pet home", this was the worst decision I made. I regret not just replacing my original model with another of the same. With this machine, you are refilling clean water so much more often, which is bad because when you use to gallons of clean/soap water, you are only dumping out about a third of that amount...that's alot of water left on carpet which means it takes so much longer to dry. The clean shot button just basically squirts (like a water gun) solution onto floor which guess what? you guessed it, leaves that more water it's not going to pick up on the carpet. The machine came with a trial of cleaning solution that didn't do the job at all. Just having puppy accidents (urine) to clean up from 1 room, I ended up having to go over the carpet THREE times only to still have the smell present and a very wet carpet as a reward for the effort, and yes, I went over and over the floor trying to pull out as much water as possible, no luck there. The attachments are not carried on the machine, so let me stop and go fetch them and dig through a bag to hopefully find something helpful, no luck there either...the attachments are cheap feeling and do nothing useful. I am very disappointed in this machine, so much so that when I replace this one in the near future I am considering switching brands altogether. After paying premium price for a sub-par piece of equipment, I can safely say that after using Bissell for 20 years, they really let me down. Since the horrible equipment has been used and of course I no longer have original container, I am stuck with this unit. BISSELL, SHAME ON YOU!

Review from BISSELL Homecare
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Sep 16, 2017
Reviewer name: Edwards
2 out of 5 stars
2 out of 5 stars review

Would be great if it picked up all the dirty water

The machine works nice except it doesn't pick up the deep water in your carpet where your trying to get the dirt out. Cleans the top great but when my puppy pees I don't just want the top of my carpet to look clean I want the pee water deep in the carpet to get sucked up and the smell to go away. How I know it isn't doing that? I lift the machine up and push the suction part into my carpet and all this water comes out.. hurts my back to do but if you were just to closely role it over the spot it only picks up so much so I have to do this to get the rest ... it's almost like the nose sould have been designed to go closed to the carpet bc then it would work. Or maybe like the Bisile vacuum I have they could have added the setting to have it closer or further from the carpet. Lastly I hate you can't turn off the brushes and just suck up the water or when you have it in its upright mode to take a break the brush is still on... really disappointed considering this cost so much money and my sister has a old school bisel that worked better and was less expensive.

Review from BISSELL Homecare
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May 4, 2018
Reviewer name: Shannon
5 out of 5 stars
5 out of 5 stars review

I highly recommend this carpet cleaner

I received this wonderful carpet cleaner from Pinch Me to review and test. Well I must say I was super excited to try this product. I love that it's light weight and very easy to use and maneuver around my house. It did an amazing job at cleaning my carpets even the high traffic areas were no match for this machine. It got so deep down into the carpet fibers that it removed pet hair I didn't know was there. The it thing I wish was that the tanks were a little larger. But, that's a small.price to pay for such an amazing cleaning job this machine does. Thank you Pinch Me and Bissell for an amazing cleaner!!! #Forevergratful

Review from BISSELL Homecare
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Mar 10, 2022
Reviewer name: SaraJeanG
5 out of 5 stars
5 out of 5 stars review

If you Have Pets, This is a Must!

[This review was collected as part of a promotion.] Oh my goodness- if you have pets, you must invest in this! It does use quite a bit of water, BUT I'm telling you it is worth it. My house looks (and smells) so clean after using! Looking forward to deep cleaning the house we are moving in to soon!

Review from BISSELL Homecare
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Sep 4, 2022
Reviewer name: LCH
1 out of 5 stars
1 out of 5 stars review

I would NOT buy this product again

[This review was collected as part of a promotion.] I used this product to clean ONE loveseat and got half way through cleaning a mattress with the upholstery attachment. The belt broke and when I replaced it I noticed the axle seems to have rust on it. Did you send me a used product? I replaced the smooth drive belt, and I am now trying to clean a carpet BUT the belt for the 2 beater bars is broken and needs to be replaced. DO NOT buy this product. Obviously, this product was sitting around with brittle belts. I bought this directly from Bissell not some questionable retailer online. I wish I could return this product.

Review from BISSELL Homecare
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reply from bissellpwr

If we can help with your deep cleaner under the warranty, please reach out to Consumer Care at support.bissell.com.

Sep 16, 2018
Reviewer name: oldmanmatt
3 out of 5 stars
3 out of 5 stars review

Not bad

The product worked fine. I wish the suction was more powerful. Found that we had to clear out the brushes often and fill the clean water tank more than I would expect (we went through a lot of cleaner). Rugs took a long time to dry (possibly because we did a deep clean and it was pretty humid). The machine did seem to do a very good job with scrubbing. The machine is pretty easy to use it does take quite a bit of time to try to get as much liquid out of the carpet as possible.

Review from BISSELL Homecare
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May 22, 2018
Reviewer name: Kamputer
5 out of 5 stars
5 out of 5 stars review

Works like a champ!!!

I received this ProHeat 2x Revolution Pet Pro Carpet Cleaner from PinchMe to review. I am not paid for this review. This is by far the best carpet and furniture cleaner I have ever used! I have rented and purchased other models and this one beats them hands down! It's light and powerful. It cleans better and makes it easy to do it. It's so refreshing to find a product that lives up to its advertisement. Thank you Bissell! Thank you PinchMe for selecting me for this review!

Review from BISSELL Homecare
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Oct 29, 2020
Reviewer name: Happy Mom
5 out of 5 stars
5 out of 5 stars review

Works like a charm!

We used the quick clean for our first time. Carpets turned out nice and fresh. Especially noticeable next day when vacuuming. Next time we will go with the deep clean and plan something fun to make the 8 hour wait /drying time a non issue. Very happy with results. Glad we made the purchase.

Review from BISSELL Homecare
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May 29, 2018
Reviewer name: kia k
5 out of 5 stars
5 out of 5 stars review

if your considering buying this product, DO IT!!!!!!1

OMG I don't know where to start. The ProHeat 2X® Revolution™ Pet Pro Carpet Cleaner is AMAZING!!! So I have a 4 year old tabby cat name Kelly who has a specific area in every room of my home that is his lol and of course every area is carpeted. So that means cat fur and cat smells in these rooms. I have tried other machines to remove the smells and before but NONE of them compare to this one. The ProHeat 2X® Revolution™ Pet Pro Carpet Cleaner pulled out the smell, hair and dirt. I honestly have to say that i was shocked when watching all these things come out of my carpet. This machine is very light, not as loud as i thought it would of been, easy to use and put together, i love the attachments that came with it. I appreciate that it's not hard on they eye, it very colorful and cute lol. I highly recommend this please give it a shot. It even pulled tattoo ink out of my carpet that my then 2 year old decided to play in, she's 7 now........That ink sat there for 5 years and it came out I COULD NOT BELIEVE IT

Review from BISSELL Homecare
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Mar 22, 2025
Reviewer name: Cat Lady in MI
5 out of 5 stars
5 out of 5 stars review

This was worth the $!

We got this recently and it's very easy to use and works very well. I was not a fan of the smell of the febreeze cleaner as I find that it's very cloying as a perfume but you may like it. We didn't have any urine soiled areas so I can't comment on that but it did clean the carpet well. I did think that both sample bottles worked well on cleaning the carpets. We got up tons of cat hair and dirt from the rugs that a vacuum alone can't get. I have the large orange forced air can fans and I recommend getting a couple of to keep running after you're done carpet cleaning to help speed up your drying time.

Review from BISSELL Homecare
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