[This review was collected as part of a promotion.] I have dogs and area rugs, I love the way that this machine cleans, but the dirty water tank doesn't hold much. The ration is about 2 to 1. 14 being the cleaning liquid, 2 being the dirty water tank. Very frustrating, it took an hour to clean one rug, due to all the trips to dump. the dirty water tank leaks a little. I love the fact that Bissell is involved with helping homeless pets.

I was given the ProHeat 2x Revolution pet pro to try we have 3 granddaughters 6,2 an 1 years old an 6 dogs in the house an if you know kids an dogs the messes they can make I had a few stains I've tried to get out with other cleaners but never worked I used this on the carpet an the furniture all my stains came out I even used the cleaner in my truck seats you know kids car seat feeding them what a mess took it all right out love my cleaner

I own a lot of tools... woodworking, house painting, auto detailing, etc. Normally I buy professional grade and don't mind paying the extra money for the better function and reliability. When I was researching carpet cleaners to decide which to buy, I saw a YouTube video comparing 5 cleaners. Two where Bissell; this one and the Green Machine. This one cleaned the best by far. Normally I would have purchased the Commercial Green Machine, but because of the video review, I decided to give this one a try. It works great! It REALLY cleans well and left my carpets looking new. Because It is light weight, easy to use, and functions similarly to an upright vacuum, I plan on cleaning my carpets much more often; I can clean a room at a time when necessary instead of going through the hassle of scheduling a professional carpet cleaner and taking an entire day to clean the whole house. When I use it, I move it back and forth over the carpet fairly slowly allowing it time to suck up the dirty water. You can see through the clear suction unit when there is no more water being sucked through it. I am also judicious on the amount of water I spray. I think some of the complaints from people saying it doesn't suck up the dirty water are because probably because some are continually holding the handle spray trigger and don't realize you are only supposed to squeeze it long enough to put down the water necessary to dampen the carpet. I think the others are probably moving the machine too fast and not allowing it time to suck up the dirty water. You do have to refill the clean water tank and empty the dirty water tank fairly often, but I did not find this to be too troublesome. Bottom line is it cleaned great, was easy to use, and was cheaper than a professional cleaner costs to only clean my carpets one time. I can now get professional results as often as I want, on my schedule, for free.

[This review was collected as part of a promotion.] Clean carpet up well and even got all the hair up. Last for almost two years. I am assuming that the heat part is what I was having issue with just started smoking and then the whole machine completely stop. FYI this is my second don't use on shaggy carpet Only flat rugs

DO NOT BUY I have never been more disappointed in a product in my life. Worked ONCE. Then no longer spray solution, nothing comes from the tank. Checked and rechecked and checked again. NOTHING worked. Will not and can not recommend this product to anyone. Its now in the land fill will iot belongs. Guess I'll try a Ninja can't be any worse than Bissell Crap

After owning 3 Hoover "steam" cleaners that don't last a long time and parts quickly become obsolete, and now getting a puppy, we liked the Consumer Reports rating of this machine and bought it. WOW! It's worth the expense! Assembly is easy, it's relatively light, the cord is long, rear wheels are large (rolls easily), and ease of after-use cleanup is exemplary. The twin powered brushes and spray system are outstanding, the "foot" suction is outstanding, and the recovery water is quite hot - so it seems the solution gets a significant temperature boost. The hose length is adequate for 1/2 a staircase and the spray is good, and my only disappointment is the hose suction is good but not great. Included accessories for the hose are a carpet tool and upholstery tool, but not a bare floor suction attachment. The Bissell web site sells many accessories you might want, but these 3 are probably the only ones needed.

I rave about this machine to everyone I know that has a pet. I am continuously impressed by the amount of dirt and stains this carpet cleaner lifts. I have only owned it for about 3 weeks now, but I use it every chance I get. New favorite cleaning product!

[This review was collected as part of a promotion.] I had a Bissell carpet shampooer for many years. I wanted a lighter one, so settled on the Pet Pro. Unfortunately, the motor (or something) burned causing me to exchange. The company was quick and pleasant with the return and another one, which I used yesterday for the first time to clean a very messy dog excrement situation. Well! This is the best shampooer I have ever, ever had! It cleaned it up in minutes and not a sight of it left. This was on a pale pink bedroom carpet. It dried before the day was done. I vacuumed this morning, and my carpet looks beautiful as if the accident had never happened. I highly recommend this product. It is light weight and very easy to use. Clean-up is much easier than the old one I had (which I gave to my son, and it is still working). This has saved my life since my dog is elderly and this is going to keep happening. Thank you, Bissell, for your customer service and a wonderful product!

[This review was collected as part of a promotion.] I bought this to upgrade from a 10+ year old carpet cleaner. There are some great features but also a couple downfalls. For reference I have 2 children under 3 years old, a dog, a senior cat, and a slob kabob husband - so you can imagine the disaster that is our carpets. Pros: 1. easy to put together 2. easy to clean 3. easy to maneuver 4. the clean water tank is easy to fill and even if you miss the hole there is no spillage because it's set up for the water to filter into it 5. The fill lines make things super simple (note that there are two sides) 6. The dirty water tank has a handle for convenience when dumping the dirty water out 7. The upholstery tool works well just pay attention to if you're on the wet or the dry setting Cons: the only con I have is that the clean and dirty water tank are VERY small! This means you are constantly needing to fill and empty. When using on the max clean setting (have not used the other two settings yet) the dirty water tank fill line does not line up with the clean water tank meaning you're stopping even more frequently because you have to empty / fill at different times. For reference - I did two couches and the two rooms in the photo and had to stop at least 10 times / room to empty and or fill the tanks. Is this frustrating? Yes, but is it enough to make me want to return it or not recommend it? No! But knowing that may impact others decisions if they plan to use it for large areas.

It worked just fine. I did spend a little more time sucking up the water so it could dry even faster than normal but I burned up more calories doing it which was good. I did spend time getting use to the machine before I used it and read the instruction manual real well before i started.