The drive belt broke the second time I used it...They don't sale these belt at local stores so I had to order one and wait for it to come in the finish the job. Very disappointed. It works fine but I just bought it a month ago and the belt already broke...

I have 3 cats and a puppy. Needless to say, this thing comes in handy A LOT!! it's super easy to use, and cleans deeper than any carpet cleaner I have used!! Aside from all the cleaning of fur-baby accidents it covers, I just spilled a bright pink drink on my white carpet. Whipped out the carpet cleaner, and the stain was gone immediately. Highly recommend, you won't be sorry.

[This review was collected as part of a promotion.] Bought this because we loved previous bissell floor cleaners..you spend all your time emptying 3 inches of water out of the return tank....then had trouble putting water down....also the floor is left soaking wet..very unsatisfied..would return it if I could

I've had this unit for several months. It cleans very well, and a cinch to clean it. Dog messes are removed efficiently. However, if you need a part don't use Bissell's website. I ordered a belt and a hose cleaner with a delivery date of 5 to 7 days. I didn't receive them. Customer service contacted 4 times with Indian accented people not knowing where my stuff was 15 days out, but Bissell cashed my check. So 20 days out, I'm still waiting.

I thought the bedroom carpet couldn't be saved, after vacuuming it several times , I Pretreated the carpet and let stand for one hr, then I cleaned the carpet with My Bissell Pet Pro,with Bissell +oxy, taking my time, dont rush, then I went back over the heavy soiled areas with a rinse of plain hot water on the Express clean setting making sure I retrieved as much water as possible, OMG, I am so impressed,

While it took me several attempts to use this machine to get the best results, I now am so happy that I bought it. It has successfully given me peace of mind in maintaining the cleanliness in my home due to occasional messes by my senior dog. The four stars is because it does require cleaning after each use and the clean water tank runs low fairly quickly.

I have had this item not even a year, I have already contacted Bissell about the leaking solution tank, What I mean is that, once I place the solution tank back on, it completely empties out on the carpet. It should not do that but it is. Bissell has already replaced the tank once, about two or three months ago and I am back with the same problem. I am truly upset since I spent all of this money and it just sits in my closet; its not even a year old.

This is my second Bissell and by far the best. I love this machine. it is light with good suction for water removal. the dual brushes are brilliant. Buying the machine form Bissell was the best purchase option. Right out of the box is everything you need. I was so excited that as soon as I completed the minor assembly, I shampooed all the carpet in the house. The carpet came out very clean after being dirty for several months. I thought That I was not going to buy another carper cleaner but after employing a major cleaning company to clean the carpets at $145.00 and getting subpar results the choice became clear, Back to Bissell and I am so glad that I did.

[This review was collected as part of a promotion.] I want to say at first I was so worried that the carpet was to wet. I was not getting back but half the water the machine was using, but I got up the next morning and it was dry. It cleans and makes the carpet feel new again. The brushes bring the carpet back up. I like the smell of the products that was sent with the machine. I would remind this to anyone that has, pets, grandkids, grown kids, and husbands. You can tell on your carpet where you have cleaned by the line it leaves. It truly cleans pet spots, coffee spots and high traffic areas and my carpet looks new. Never got this with a professional cleaning company.

From the moment I turned it on I knew this was a great purchase. I have had a stain in my bedroom for a year now that no other shampooer has been able to lift. I used the hot shot function. And the stain is GONE! Not to mention it was super easy to clean after using.