I liked this product for the first 4 months that I had it. I used this cleaner less than 10 times on minor stains and limited carpet cleaning. Then after this minimal us the belt broke. The website for belt replacement is very challenging to find and order. VERY DISAPPOINTED!!!!

I love this product. I received this product within 2 days of ordering it. Used it the same day and was amazed at the job it did on my carpets. Would order it again. It beats the ones you can buy in stores hands down. It is a must for cleaning carpets.

I have owned bissell for well over 20 years.This unit replaced a 1548 BISSELL ProHeat 2X Revolution which I was so disappointed with as I was replacing parts constantly and it just did not do a good job. I have owned and use this Pet pro now for 1 year and now feel confident it is what I have always expected from Bissell a great product!! I have a few pets and lots of rescue pet traffic so I am always cleaning the carpets I cannot believe how well this is working with no issues, no problems & a great result. Thanks for all you do to help pets find forever homes and thank you for a product that is great!

[This review was collected as part of a promotion.] I used this carpet cleaner only a handful of times. The belt broke several times and after that was fixed, the machine had no suction. I took it in, had it cleaned and it worked one time. It has never worked after that. I'm very disappointed in this product for the price we paid. I love Bissell products but this was a huge disappointment.

[This review was collected as part of a promotion.] Bought this because we loved previous bissell floor cleaners..you spend all your time emptying 3 inches of water out of the return tank....then had trouble putting water down....also the floor is left soaking wet..very unsatisfied..would return it if I could

We have multiple dogs with long haired coats (English Setters) and a few cats to round out our family. With such a great family your going to end up with a unplanned mess or two. Add to that the day to day shedding called for a strong cleaning machine. And the ProHeat gets the job done. Right out of the box with the easy to follow instructions the ProHeat did a outstanding job. I highly recommend this light weight easy to use machine. We use the bissell cleaning product with the Oxy and frabreeze and I could not be happier with the results.

So before I start I want to mention I goto the 1 star reviews first and found something interesting the people complaining imo weren't using the machine right. Watch the videos and they tell you back and forth holding the trigger and back and forth no trigger.... well I did exactly that and the results were nothing short of amazing. We have a small dog and light colored carpet in our apartment. Oh and a 6 yr old boy... so our carpet is taking a beating... this machine is well worth the monies!

[This review was collected as part of a promotion.] Our Hoover carpet cleaner died this morning (less than 2 years old by the way) so I decided to go with the Bissell as a replacement and I'm happy I did. It outperformed the Hoover and it wasn't even close. We were debating on replacing our carpeting but the Bissell gave it new life and our house smells so fresh now. Awesome product!

Suction is great! Our carpets dried very fast even using the deep clean function. Biggest problem is 1/2 hour into cleaning carpet the right rear wheel popped off. It is only held in place by a snap ring. Very poor design. You cannot access the right rear wheel housing to put the snap ring back on. You can hear the snap ring rattling around the housing. Rather than send it to Bissell to wait for who knows how long, we returned it. Why send it in for a repair when it lasted a whopping one half hour. Exchanged it for another one because it did clean so well. We shall see. Wish they had an online service manual on how to disassemble housing to fix it.

[This review was collected as part of a promotion.] Our carpets were in need of a clean. Our old cleaner by a fifteenth brand was leaking so I found this bissell cleaner and put it to use. The 3 in 1 tool is amazing. My old unit didn't have the feature for cleaning the edge of the stairs and I love it so much I wish my vacuum came with this feature! #sweepstakes