I love this product. I received this product within 2 days of ordering it. Used it the same day and was amazed at the job it did on my carpets. Would order it again. It beats the ones you can buy in stores hands down. It is a must for cleaning carpets.

The Bissell ProHeat Pet Pro is a great cleaner! It's easy to put together, the instructions are straightforward and easy to follow. It's easy to fill and empty while using Does a great job! I would highly recommend this product over all Bissell carpet cleaners. Love it!

The set-up of the machine was super easy. I have been using the product on our upstairs, which is all carpet. I also use on a silky rug that I have and it does a wonderful job on that too. The warranty provided by the manufacturer is outstanding. Debating on using this tool or my spot bot to on the steps. I am sure either way they will turn out perfect.

I bought this for 2 things.. 1. Clean my furniture. 2. Clean my floors. So I Used it on my chair first to see if it will take the water stains out -it sure did (Express clean) Then i used it on my carpet my dog who is 13 had bladder problems and you can start to see where i cleaned and smelled like urine. So i tried using the deep clean on my floors. Works well and carpet definitely looks cleaner. Mind you i lived in the house for a year and i don't know when the last time or ever it was shampooed. The amount of dirt that came up was unbelievable. I also bought the warranty plan as well.

The machine has a great power and works for deep cleaning, but leaves too many hair of my dog in the carpet specially wet, after you finish cleaning with this machine, you still need to pass another vacuum to aspirate all the wet hair loose in the carpet. For me that's why it's 4 star not 5.

Love my steam cleaner I use it all over my house for everything that needs to be clean from carpet to upholstery in my vehicle are use it to clean my seats my carpet in my vehicle does an excellent job get the stains out all in all great vacuum cleaner

I've now used this carpet cleaner for 3 months. It's by far the best carpet cleaner I've ever owned. This is the first carpet cleaner that has no flaws! Bissell has designed a cleaner which can be easily disassembled for a thorough cleaning. You can actually remove all the pet hair that has stuck to the various machine parts. I did alter the directions for cleaning the rollers and the bottom of the unit. As the unit is so light-weight, I just lifted the machine up and suspended it above the kitchen sink. I used the sink sprayer to clean the rollers, underside and other areas in which pet hair was stuck. Once reassembled, the cleaner looked brand new. How does it perform? Wonderfully! It really sucks the dirt from the carpet and then it sucks up the water so well that the carpet dries in a reasonable amount of time. You can't go wrong with this machine.

[This review was collected as part of a promotion.] Loved this when I bought it last year until the belt broke. I've only used it four times and had to replace the belt twice. Now it doesn't work like it did. Was just using it and the belt broke again. Very frustrating!

[This review was collected as part of a promotion.] I loved this machine! It worked great cleaning my carpets until one day it just stopped working. All of a sudden it decided to stop praying the water/cleanjng mixture. The suction still worked but would spray anything out. I only had it about 6 months before it stopped working. Tried trouble shooting it but no luck. I feel like I wasted my money and now it's just been sitting in my house taking up space and collecting dust. I really don't want to shell out more money for a new one as I spent close to $300 on this one.

[This review was collected as part of a promotion.] I bought the ProHeat 2X carpet cleaner to be so disappointed in this new design of carpet cleaner. In comparison to Bissell's previous carpet cleaners this new design lacked the powerful waste water removal in the carpet plus the flimsy water and waste water canisters look like a future easy breakage in comparison to the previous sturdy soft plastic water and waste containers. I have always had Bissell products for years but this changed my buying track record