I bought this because we have carpet in our basement. And i thought the floor was ruined thanks to a leaky basement. But i bought this and the carpet was saved. I have bought alot of carpet cleaners in the past. But none of them were this powerful or cleaned as good as this did.

This machine is GLORIOUS and has set the standard I'll hold for all other carpet cleaners! I'm kind of a newbie as far as cleaning carpet goes, so I was relieved to find how simple and easy it was to assemble and actually use! Previously, I was limited to only spot-cleaning my bedroom carpet but was somewhat forced to get something a little more effective when I made the mistake of using some weird carpet spray that I found which ended up making the entirety of my room reek of vomit, or something as comparably rancid. After the first go-over with this Bissel, the smell was completely gone and my carpet looked almost as nice as when I first moved in. Another thing to note: I have four dogs altogether, that's including two recently adopted puppies who aren't completely house broken yet who have also decided that the carpet is the best place to go- I thought I was doing fine with just scrubbing the parts that needed it, but this thing picked up some funk I would have never imagined would've been there. I use it for a relatively small area too so the smaller tank wasn't as much of a bother. It's done such a fabulous job, I love it!

[This review was collected as part of a promotion.] Good: It was delivered in a timely manner directly from Bissell. faster than I thought. Price: Great price Assembly and set up: Very easy and fast, a six-year-old kid can do it if they can read. Just stick the handle into its socket of the main unit and lock in with one screw. Construction: Appears to be solid, well built. Storage tank installation and removal are very easy. They just fall and snap into place so easily with one hand. The fill and dump ports are nicely positioned for easy fill and emptying. Weight: It's not that bad for it bulk and well-built construction. It's fine moving but can be a struggle carrying up and down stairs for the elderly or those very weak in strength for whatever reasons. Even worse with fluid tanks are full. Cord length: Nice and long, plenty of wiggle room before having to find a closer receptacle as you move around large rooms. Bad: Dirty recovery tank: It's just too small, period. Be nice for it to be redesigned to hold twice as much. It's okay for a one-time pet or other spill cleanup job, but if doing completely carpeted rooms it can get very frustrating quickly having to empty the tank every few minutes. Cleaning fluid tank and dirty recovery tanks appear to be of similar volume. The dirty recover tank will only take on about 1/4th of its volume before it wants you to empty it. Basically, you hear the pitch of the motor change which is and indicate it's time to empty it. For me it seemed like I would empty the dirty recovery tank about three times before I emptied the liquid cleaning product tank. Overall performance in cleaning my carpets: I felt this machine did a great job. It exceeded my expectation. My carpets were horrible, and they came clean, and I am so happy with my purchase. This cleaner gets 5 stars, it's a great cleaner, I feel I made the right choice picking this out of all the other competitive manufacturers.

THIS MACHINE WAS EASY TO USE. I HAVE SPINAL STENOSIS AND MY DAUGHTER WAS SUPPOSED TO COME AND HELP ME CLEANING MY CARPET TODAY BUT, DIDN'T SHOW UP. USING THIS MACHINE WAS INCREDIBLY EASY, THE WATER CONTAINERS WERE EASY TO EMPTY. IT WASN'T HARD TO PUSH OR PULL. I OWN A CAT, AND IT DID AN INCREDIBLE JOB OF CLEANING MY CARPET TODAY. THANK YOU, BISSELL!

This product is great! I love the way it cleans my rugs. I love how you can target one area if there's a stain and it's easy to use. It makes my rugs soft and it doesn't feel like other cleaners make your rug. I would definitely recommend this product

Well, the on / off button works and unfortunately that's about it. Nothing sprays out of cleaner which is probably a good thing since every time I pull back on machine it literally pulls apart. Have tried everything but duct tape to hold it together (won't be going there). I move machine forward, spray button doesn't release cleaner, pull back on machine and am left holding the handle w/ tank attached in my hand. Rest of machine hasn't moved. Thought this would be a great machine. So mad at myself for having gotten rid of old machine.

[This review was collected as part of a promotion.] This carpet cleaner does NOT heat the water. If you are expect a machine with hot water or steam this is NOT the machine for you. The water is as hot as the water you put in and you better clean quickly if you want it to stay hot! I even called Bissel to ask if it heats the water and was told it did!

We have white (well they were 20 years ago) carpets in a heavy traffic area, two small dogs, one big dog with an illness which cause gastric issues, and kids. I have the rugs cleaned professionally twice a year and also own a small bissell portable system. Not to mention I have used every spot cleaning product on the market for pet urine pet stains and high traffic. While wondering around a box store recently I started checking out different upright cleaners. I did more research and the hubby decided to go get one...worst case I return it. Holy cow what a great job. First use I did just the express clean and am thrilled! Easy to use, I really took my time with slow paces, didn't move any furniture, and only did a hall and connected office. The system without water etc in it is about the same weight as my dyson cleaner. For the cost (which is 50% less than having the pros come and do a mediocre job I complain about) it's a dream! 45 min later it's dry and we are thrilled. Eager to do the deep max clean. I am certain if we kept up with regular cleanings the rugs will stay so clean

[This review was collected as part of a promotion.] I am a nonprofit rescue that operates out of my home. We typically have anywhere from 15 to 25 dogs at any one time that live as a pack in our home and surrounding property. Not all of them are housebroke, and given that they are indoor outdoor dogs, there's dirt. We only have 1 room that has any carpet in it carpet in it and it definitely gets dirty dirty when they are watching TV with us. I couldn't live without this machine.

[This review was collected as part of a promotion.] I have dogs and area rugs, I love the way that this machine cleans, but the dirty water tank doesn't hold much. The ration is about 2 to 1. 14 being the cleaning liquid, 2 being the dirty water tank. Very frustrating, it took an hour to clean one rug, due to all the trips to dump. the dirty water tank leaks a little. I love the fact that Bissell is involved with helping homeless pets.