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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Great product

We love this ice maker. It runs 24/7 never any problem with it. Only thing is I wish I would have kept the manual that come with it I didn’t think I’d need it but you really do.
Love the ice
Originally posted on
geappliances.com
GE_Appliances
Awesome! We're glad to hear you're pleased with your new Opal Ice Maker! You can easily pair your ice maker’s built-in wifi w...
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Great ice, crazy noises and not just the motor

The ice is fantastic but I’m 2 weeks in and this thing makes the craziest noises. Very loud strangled mechanical sounds. The motor noise is just fine but there is seriously something wrong with this. I have to turn it off all the time which kind of defeats the purpose of having ice on hand.
KKC2
Originally posted on
geappliances.com
GE_Appliances
We want to help you with the sound level of your Opal. We recommend calling our Opal team at 866-907-6718 for further assista...
5,797 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    2/24/2022

    Very Cool Idea

    This is one of the coolest ideas to come along in a long time. We use nearly a full tub of ice daily and love the soft chewy ice. We just wish we had bought it sooner. Haven't needed to go to Sonic since we bought it. We nearly bought the previous model, but we're much happier with the updated Opal 2.0 model.
    Rchili
    Originally posted on
    geappliances.com
    GE_Appliances
    Hi - We are thrilled to hear how much you're enjoying your new Opal icemaker. It sounds like you're putting it to good use an...
  • 1 out of 5 stars
    1 out of 5 stars review
    6/10/2022

    Nice Ice, Horrible Noise

    The ice is small, soft, nugget ice, my wife and kids loved it when they could get it. However, I could only make about one glass of ice before it would make a horrible grinding screeching noise that was audible through the whole house and required me to shut it off and let the whole thing sit for a while. So, that was pretty annoying and underwhelming.
    Kevin LO
    Originally posted on
    geappliances.com
    GE Appliances
    Hi there, we're pleased to know everyone loves the ice, but we're terribly sorry to hear about the noise that ended up ruinin...
  • 5 out of 5 stars
    5 out of 5 stars review
    3/17/2025

    LOVE LOVE LOVE this ice maker!!!

    Love this ice maker. It is super cute, produces alo of ice very quickly. The bin holds quite a bit of ice and it doesn't melt as quickly as he cheaper ice makers I have just used. It is quiet and you rarely hear it making ice. The side tank and convenient too, you don't have to keep removng the ice storage to pour water into it! I love the side tank. If you are on the fence about getting the side tank, do it you will not be disappointed. Wished I would not have wasted my money on the cheap version of nugget ice makers, the money I spent on those I should have just bought this one the first time around.
    Laflor
    Originally posted on
    geappliances.com
    GE_Appliances
    We're happy to hear you've been taking full advantage of the side tank - that allows you to produce up to 3x more ice. We als...
  • 4 out of 5 stars
    4 out of 5 stars review
    7/31/2025

    Quick Ice

    We have had this for about a week now. It takes about the amount of space we expected. It makes ice very quickly and we really like the size. It is a little louder than I would have liked but it is tolerable. It is a little heavier than I expected which makes it harder to clean, I don’t have a place near the sink.
    Bulletice
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/5/2021

    Over the moon!

    This ice maker was given to me on the occasion of my 65th birthday by my wonderful family! I haven’t had it even a week but so far all has been well and I am just so delighted with this ice maker and the yummy ice it produces! Easy to use, makes wonderfully crunchy ice... Maybe my best gift...ever!!!
    NellieJean
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    10/11/2020

    Great ice, ice baby!!

    Just got my new Opal ice machine installed and it’s kicking out ice within 20 minutes of the install. Ice is just perfect for that crunch monster inside me!! It’s going to be a great asset to my kitchen. Thanks GE for a great appliance. Been waiting on a good ice machine for a while!!
    Cgentry
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/15/2022

    Great Ice Maker

    It came 3 days early. I was sick so I didn't get it set up right away. But, when I did, it worked great. It was well packed. Between the instructions and the pictures, we were able to get it up and running. A few slight problems but not too hard to do. I love the ice. It is just like Sonic Ice. It keeps up with our needs.
    Grandmatoall
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/13/2025

    Very pleased with this machine

    When we received our profile opal 2.0 it was very easy to assemble and to clean! The machine is very appealing with the way that it has been designed and the light is very helpful when we use it in the later hours of the day! The ice is perfect for chewing and for chilling drinks! We add the ice to our water bottles and it lasts for many hours. It makes ice quickly and quietly! We really like the machine and all of its abilities! Its size allows it to fit well in our kitchen and we have a large family and it is able to keep up with our use! GE did a wonderful job producing the machine!
    Karlyn
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    7/12/2021

    Excellent Ice. Be sure to clean regularly

    I bought our Opal Nugget Ice Machine 5 years ago when it was a new product and sold only by Opal/First Build. We LOVE the ice our machine makes and we like the machine a lot. We use it ALL THE TIME. We learned that It is very important to descale the machine regularly using an ice machine descaler. Ours started squealing which was because there was mineral deposit in the machine. If descaled and cleaned regularly (every 1 to 6 months depending on the mineral content of your water) it works fine. It is very easy to do. Since ours is one of the first (not the 2.0) it does not have a side water tank. I wish it could be attached to a water source so I wouldn't have to refill it all the time (at least once daily). If they made one that did I'd b...
    SALCps
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/26/2022

    Chewable Nugget Sized Ice

    Don’t give me diamonds, give me “ice” of a different kind - my GE Profile nugget ice machine! Love the small, chewable size. Fits nicely in all shapes of glasses. Perfect for entertaining. I’ll never send out for bags of ice again. Never have to worry about stale refrigerator ice. LOVE IT!
    Valcooks
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/30/2021

    Holy Crap

    Never have a laid my eye on a more glorious sight. The ice from this thing is freaking awesome. The first bit of each batch does come out like a slushie. But it melts and recirculates the water to make more ice and the bin drains so there isn't a pool of water in with the ice. I downloaded the App and set it up to just make ice 24/7 that way I dont have to manually turn it on ever. The initial cleaning process was a bit involved and it could use some RGB, but thats just my opinion lol
    RHODARRE
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    12/4/2023

    Best Nugget Ice Maker You Can Buy

    Wonderful nugget ice maker. The best you can buy. It's pretty quiet, makes ice fast and I love that you can set an on/off schedule with the app. However, it is expensive and if it stops working hopefully you're still under warranty because your options for repair are non-existent. We're on our second unit because the last one started leaking 6 months after the warranty ended and there was nothing we could do but junk it and buy a new one.
    talvasta
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/21/2022

    Ice Ice Ice!!!!

    Best ice ever! Bought and returned a different ice maker. Thought it was awesome and cheaper. Then we bought this one, which we wanted in the 1st place but didn't want to pay the price. But... this far exceeds the precious maker. Tastes great, makes a lot of ice very fast and is SO quiet. Ice chewers will love this machine. We in Texas love it as we need ice all the time!!! Neighbor and fellow ice chewer waited for our recommendation and now he has one too!
    Tbolt23
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    8/25/2022

    Nice size ice

    Purchased with external water container - this was a bad idea. The machine consistently says add water, even when full. The container does not have a pop open top to fill - must remove, fill, replace, adjust until flowing. PITA! When it makes ice, it is great ice.
    MouseFan
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/22/2022

    I absolutely LOVE this ice maker

    I’ve read a lot of reviews for this ice maker and I’m here to tell you this is one of the best purchases I’ve done lately. I love crunch ice. It’s actually the motivator for me to drink more water. I hate drinking water, but add this ice and I’ll drink it no problem. I’ve heard reviews of it being loud. I haven’t had that experience at all. I’ve had no problems with it thus far. I did buy the extended warranty just to be safe. If you’re on the fence about spending a lot of money on this - I say do it. I don’t have any regrets!!
    Ks624
    Originally posted on
    geappliances.com
  • 1 out of 5 stars
    1 out of 5 stars review
    10/26/2024

    HORRIBLE/DONT BUY

    The ice is amazing. The machine makes so much noise we can hear it upstairs with our bedroom door closed. I bought this on the 19th of October 2024 and returning tomorrow. The machine is so loud it woke my kids up. It sounds like belts/bearings grinding together. If I could give it 0stars I would. This is the 2nd opal in the last month. As much as my family loves the ice we will never buy another GE product ever again.
    BOHICA2024
    Originally posted on
    geappliances.com
    GE_Appliances
    We'd like to help out with the noises you are noticing from your icemaker. You can check the following article for a list of ...
  • 5 out of 5 stars
    5 out of 5 stars review
    6/29/2021

    Quality Ice!

    We are happy with the performance and quality of our Opal Ice Maker. it produces high quality nugget ice quickly. We have experienced no problems after two weeks of use. The web app is useless to me, as I walk by the machine several times a day and can see if it needs water or is functioning properly.
    Dwizzle
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    10/8/2020

    Very quick ice maker (1 full bag within hours)

    I was skeptical about buying a counter top ice maker but it worked out perfect. The only thing I recommend is to clean it prior to using and to use bottled water. I tried it with tap water and I didn’t like the taste. Switched to bottle water and it tastes good. There is a spot for a filter but the filters are still out of stock. Overall, very pleased with this ice maker.
    Pawz4me2
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/6/2023

    "Sonic" ice available at home

    My freezer ice maker went out, so I finally had the excuse to buy this ice maker. Though it is a bit expensive, I had it set up, cleaned, and producing ice in less than an hour. If you keep it on, it keeps ice pretty well, and if you turn it off, you will have about a glass full of ice in 20 minutes. It isn't loud, and sits nicely on my counter. If you chew ice - this is a must have for your kitchen.
    KansasIceSnob
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    9/9/2025

    Good Appliance easy to learn essential maintenance

    [This review was collected as part of a promotion.] Great at making ice but if you install the GE water filter it does not like to make ice. It acts like it is plugged up regardless or what you do. I have purchased two filters from different places and followed the instructions meticulously. Each works for about a day then the ice maker says it needs water. It is easy to install. Be careful about noting which line goes into the external tank. The ice is fantastic both size and texture. The capacity is sufficient. It occasionally squeals but that usually lets you know it is about time for a cleaning.
    RickG69
    Originally posted on
    geappliances.com