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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Great product

We love this ice maker. It runs 24/7 never any problem with it. Only thing is I wish I would have kept the manual that come with it I didn’t think I’d need it but you really do.
Love the ice
Originally posted on
geappliances.com
GE_Appliances
Awesome! We're glad to hear you're pleased with your new Opal Ice Maker! You can easily pair your ice maker’s built-in wifi w...
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Great ice, crazy noises and not just the motor

The ice is fantastic but I’m 2 weeks in and this thing makes the craziest noises. Very loud strangled mechanical sounds. The motor noise is just fine but there is seriously something wrong with this. I have to turn it off all the time which kind of defeats the purpose of having ice on hand.
KKC2
Originally posted on
geappliances.com
GE_Appliances
We want to help you with the sound level of your Opal. We recommend calling our Opal team at 866-907-6718 for further assista...
5,797 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    12/3/2020

    Nearly Perfect Ice Maker

    Just because the machine isn't perfect, doesn't mean it doesn't make perfect ice. It is 5 stars in my book, and it is the best on the market. Although I may be nitpicking, there are a few improvements that keep it from achieving perfection. CONS: 1. It is a high maintenance machine. The manual suggests that you clean it once per week. Nobody really has time for that. It is more of a tedious process than strenuous one, since the machine has a (somewhat) automatic clean cycle. However, this requires a great deal of clean water to rinse and seems wasteful. 2. The machine is a bit bulky, and for the most part, lacks feet on the bottom. The feet exist, it just would have made cord management easier if they were a bit taller. 3. It ca...
    Schizzle91
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/1/2023

    Wonderful machine

    I bought this ice maker with the money I won from my disability case. I have a ton of health issues and have been issuing bagged ice for a while now and my hands and back don’t like me picking them up. I bought this machine to help me get ice easily as I use tons of it a day and esp if I have company over it’s worked great I would def buy it again
    SalSal02
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    1/13/2021

    Great Kitchen Addition!

    The setup, fit under a standard cabinet, and operation is as about as simple as it gets!! It's ability to replenish enough ice is incredible! I would buy it again for sure. If there were any negatives I would say this: 1. When the room is quite the sound is very noticeable. Not annoying but noticeable. 2. Cleaning - It is not hard to clean but it is very time consuming.
    Gecko Mike
    Originally posted on
    geappliances.com
  • 1 out of 5 stars
    1 out of 5 stars review
    7/12/2023

    Machine broke quickly

    We received the ice maker and followed all set up instructions. The ice maker worked for 6 days before it broke and no longer created ice. We tried all recommended fixes and the machine was deemed ineffective. Super frustrating for the price and excitement around the product.
    mhammontree516
    Originally posted on
    geappliances.com
    GE Appliances
    Hello - Thank you so much for taking out some time to connect and share your experience. We're incredibly sorry to hear about...
  • 5 out of 5 stars
    5 out of 5 stars review
    4/4/2021

    My cocktails thank you

    Great ice maker. I was looking for a countertop ice maker for my cottage because our water is not drinkable. Yes the ice marker is a little bigger and pricey then others but it’s worth it!! Makes great ice. It does stick together if you put it directly i. The freezer ice bucket. If you put it in a gallon ziplock bag it keeps well. Highly recommend!!
    Ocean girl 21
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/17/2022

    Best marriage appliance ever!

    Wife loves to crunch ice. It literally drives me nuts. But she loves it. When I saw that this was a "thing" I had to get it for her. She puts up with me.... Do the math. Anyway. She loves it. Loves. It. Best relationship help ever.
    Driven nuts
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/1/2022

    Complete perfection

    Once you sort out setup and how to drain/clean up, this item is complete perfection! We put it on our registry as a ‘wishlist’ item and we couldn’t be happier that a dear friend purchased it for us. We LOVE the size of the ice and the unit itself is super sleek and fits in perfection on our bar.
    TK27
    Originally posted on
    geappliances.com
  • 1 out of 5 stars
    1 out of 5 stars review
    10/2/2024

    Great ice, absolute lemon of a design. Lasts 1 yr

    Makes great ice when it’s working. I’m on #6. These things are horribly unreliable. Good search it. Pumps fail because haier uses cheap pumps. The fans will go as well and it will stop producing ice. If you get a year you are lucky. Buy an extended warranty because you will need it.
    Icechewer
    Originally posted on
    geappliances.com
    GE_Appliances
    We're very sorry to hear you aren't having the best experiences with the Opal. We appreciate your insights and take your comm...
  • 4 out of 5 stars
    4 out of 5 stars review
    11/22/2023

    Great Ice, Not A Great Machine

    The ice is terrific. The machine is problematic. We're on our second Opal 2. The first leaked all over the counter. We thought we were filling it wrong - turned out to be a "known issue," and GE replaced it. Machine number two also makes fantastic ice, but it sounds like an 80-year-old standing up. It creaks, groans, squeaks and wheezes. If you're going to have this prominently placed on a bar or open kitchen, know that it's definitely a quiet machine. All that said - the ice is so good we bought an Opal for the in-laws. Theirs makes a grinding noise and was also replaced.
    JimH008
    Originally posted on
    geappliances.com
  • 2 out of 5 stars
    2 out of 5 stars review
    1/22/2021

    Nice ice maker. App is useless

    The ice maker itself works well and produces good quality of ice. It is pretty loud when making ice (louder than any other appliance in the kitchen). The scheduling function on the app does not work at all. Not the end of the world but you expect those features to work as advertised. Will not buy other “smart” ge appliances as I assume this is a common failure.
    Iceeater76527
    Originally posted on
    geappliances.com
    GE_Appliances
    Hello Iceeater76527 - Thanks for your review. We are glad to hear that the ice maker works well. We are sorry the scheduling...
  • 5 out of 5 stars
    5 out of 5 stars review
    9/1/2025

    Most Used Appliance in the House

    [This review was collected as part of a promotion.] This is the one appliance I never thought I needed but it has become our go to for every beverage. Size and capacity work for our family of 4… installed on a mobile cart and with the side tank it easily produces enough ice for our needs. It’s quiet during normal ice making cycles. Installation is easy … looking forward to buying another for my daughter and her apartment
    Waterman365
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/13/2024

    Great Product

    The product works amazing. We did have an issue with the unit making very loud squealing noise constantly but GE sent us a new unit after speaking with customer service. We love the nugget ice so much that my parents and sister's now both have a GE Profile Opal 2.0 ice maker
    JMDAF
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/26/2022

    GE PROFILE OPAL ICE MAKER

    THIS ICE MAKER IS ONE OF THE BEST INVESTMENTS I HAVE EVER MADE.IF YOU LOVE SONIC ICE THEN YOU SHOULD INVEST IN THE GE PROFILE OPAL ICE MAKER. IT WILL SATISFY YOUR SOFT ICE CRAVINGS.THE ICE IS GREAT FOR DRINKS OR JUST EAT ALL BY ITSELF.IT HAS SUCH A FRESH TASTE.GET YOU ONE
    RODERICK58LOVEBUG
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    1/11/2024

    Worth the hype

    The nugget ice maker is worth the hype. Definitely get it with the water attachment on the side which helps with the continuous refilling. My one negative is the noise when it’s flushing through water to create the ice. Aside from that, it does make ice quickly and it’s the perfect addition for any cocktails or iced coffees.
    GEJR
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/9/2023

    Great crunchy ice nuggets

    The GE Profile is great for the small footprint and the wonderful ice nuggets it makes. I use strictly distilled water in mine and love the clarity and taste of the resulting ice. The side tank gives you extra capacity but is difficult to refill unless you have a sink nearby to drain the base receptacle into before inserting the tank otherwise you are going to have a spill.
    Crystals Dad
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/6/2021

    great addition to a modern home

    we just bought this item last week, so far so good. it is a great addition to a modern home fits on the counter under kitchen cabinet. not noisy, make great quality ice, ice is available constantly for the entire family, not enough ice for a party, you still have to buy ice from the store to cool beverages in a large cooler, or to show case cold wine buckets. it does look amazing and is very user friendly, no drips and no mess. thank you for a great design. this is a great compromise if your refrigerator ice maker keeps breaking or does not make enough ice.
    ZBSNEWS
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    6/29/2021

    Upgraded!

    I upgraded to the 2.0 Opal and I'm enjoying it more than the older module. It's taking up less counter space than the first module and I like the look of the Smart HQ app for the Opal 2. Not sure if it's me but it seems to keep ice longer when its not in Making Ice Mode. Also like that the clean function is on the front and not the back.
    Rach46
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/8/2021

    Awesome Ice

    We recently bought the Opal 2.0 nugget ice machine and it has been great. We were quite surprised to see ice being made just 10 minutes after the last clean cycle. I had a concern about the noise but although it does produce sound; it is only discernable in the early morning hours before my kids wake up. We don't notice the machine running during the day. I love the fact that it stops making ice once the bin is full and also that you can set a schedule to make ice. We wake up to a full bin of ice and come home from work and school to an ice full. The 3lb capacity has been plenty although we did save a couple of gallon-sized bags in the freezer if we ever needed any more. We have found that the machine takes a little more than 3 hours to fil...
    Henry21
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/3/2025

    Great ice maker!

    I got this ice maker about 2 weeks ago after being tired of my refrigerator ice maker always freezing up. I am loving this! Makes delicious ice. I use the water from my RO system and the ice is great. Good production. I don’t find it loud. It’s just what I needed!!!
    Jules C
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/25/2021

    It's worth the price - Let me explain why!

    Two factors really delayed our purchase of the GE Profile Opal nugget ice maker - shockingly high price, and - lower daily capacity than the standard countertop ice maker (24 lbs instead of the typical 26 lbs) HOWEVER, here is why the GE Profile Opal nugget ice maker is well worth it: #1 - in the last 5 years we've gone through at least 5 or 6 countertop ice makers. They are super difficult to clean. They either stopped working within a year or the internal plastics broke. The last one we had was so dirty we used bleach/water and it corroded the chrome plated parts that touch the water to make ice. In other words, we've spent almost as much in total as the price of the GE Profile Opal! #2 - although the standard ice makers make ...
    lrblouie
    Originally posted on
    geappliances.com
    GE Appliances
    Hello lrblouie, Thank you so much for this incredible feedback. We're so happy to hear you love your Opal ice maker. You're ...