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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Great product

We love this ice maker. It runs 24/7 never any problem with it. Only thing is I wish I would have kept the manual that come with it I didn’t think I’d need it but you really do.
Love the ice
Originally posted on
geappliances.com
GE_Appliances
Awesome! We're glad to hear you're pleased with your new Opal Ice Maker! You can easily pair your ice maker’s built-in wifi w...
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Great ice, crazy noises and not just the motor

The ice is fantastic but I’m 2 weeks in and this thing makes the craziest noises. Very loud strangled mechanical sounds. The motor noise is just fine but there is seriously something wrong with this. I have to turn it off all the time which kind of defeats the purpose of having ice on hand.
KKC2
Originally posted on
geappliances.com
GE_Appliances
We want to help you with the sound level of your Opal. We recommend calling our Opal team at 866-907-6718 for further assista...
5,797 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    1/20/2021

    Great Ice Machine just like Chick fil A Ice

    I have been buying bags of ice at Chick fil a for a while My husband surprised me on Christmas Day with this Ice Maker My entire family now is drinking more water since having this ice maker. We are extremely happy with it. Just a warning you do need space for it
    Chickfila Ice Lover
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    9/21/2022

    A near perfect household ice machine

    I purchased this product a few months ago and so far we love it. It does make a bit of noise while producing ice but you quickly get used to it. You can program it to produce ice at night but I have not bothered with this yet. It requires regular cleaning (once per week) if you want clean, good tasting ice. The only issue I have encountered is the machine has incorrectly registered as "add water" a few times when the sidetank is full. I checked my hoses and ensured they were not pinched or blocked.
    willsatx
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/2/2022

    We just love this ice maker!

    This is the best ice ever! Nothing like having this nugget ice to light up your drink of choice! This machine works great! We’ve had it for about a month now and we are so glad we made this purchase. We don’t use any other type of ice but this nugget ice. The GE OPAL Nugget Ice Maker is a very well built machine. We make sure we clean it once a week per recommendation from the manufacturer. When our kids come over to visit, they always ask for a bag of nugget ice to take home. They all love it as much as we do! This is a great product, fits on our kitchen counter perfectly.
    Tim2929
    Originally posted on
    geappliances.com
  • 2 out of 5 stars
    2 out of 5 stars review
    6/16/2021

    Not the best

    First one didn’t made shaved ice not nugget, never could get it to connect to WiFi. Returned it to the store and pick a second machine, got nugget ice but for some reason it will not refill for the water tank, and still can’t get it to connect to wifi. Called customer service for help, didn’t get a call back
    Texas75604
    Originally posted on
    geappliances.com
    GE Appliances
    Hello there, we're terribly sorry to hear you had to return your first unit and that you're having issues now with refilling ...
  • 4 out of 5 stars
    4 out of 5 stars review
    3/18/2021

    The best ice on planet earth!

    I live everything about this ice maker. The ice is somehow the best must crunchy tasty ice nuggets available ANYWHERE! I’d give it 5 stars all the way but my app keeps telling me to clean the machine around 1x a week (so of course, I comply) but otherwise it’s a dream machine for you ice pebble maniacs.. you know who you are!!
    Runme69
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/14/2022

    Expensive but well worth it!

    The freeze comes to mind you get what you pay for… The instructions for a little foggy to set it up, but you just follow the diagrams and you’re good. But I love having this on my counter because now I personally drink a lot more water like I should. There’s nothing like it went up my travel cup with ice water and it blasting me all day and then I get home and I fill it up again. Well worth the money!
    Miriam H
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    8/25/2022

    Nice size ice

    Purchased with external water container - this was a bad idea. The machine consistently says add water, even when full. The container does not have a pop open top to fill - must remove, fill, replace, adjust until flowing. PITA! When it makes ice, it is great ice.
    MouseFan
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/3/2025

    Great ice maker!

    I got this ice maker about 2 weeks ago after being tired of my refrigerator ice maker always freezing up. I am loving this! Makes delicious ice. I use the water from my RO system and the ice is great. Good production. I don’t find it loud. It’s just what I needed!!!
    Jules C
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/30/2021

    How did we live without this???

    We absolutely love this ice maker! I choose my restaurants based on two things - their ranch dressing (lol) and their ice. I will go out of my way to have crunchy ice in my life...and now I don't have to! This is the perfect little fluffy crunch nugget - just like the hospitals give you. We worried about the ice melting, but its not an issue because we love it so much it doesn't last long enough to melt. I recently visited family out of state, and I wish I could have taken it with me. I was so happy to have it back in my life after a week away!
    Kiki1976
    Originally posted on
    geappliances.com
  • 1 out of 5 stars
    1 out of 5 stars review
    11/4/2024

    Iced out

    Loved it at the beginning, lasted less than 2 years. I would have expected at least 5 years for the cost this unit. I followed all the instructions and recommended maintenance and only used distilled water. The machine still looked brand new and we probably would see 2-3 gallons of water a week making ice. It started to slow down and eventually ran hot and the water pump seemed to start working incrementally so the machine would only make about 2 cups of ice a day.
    Robb ice
    Originally posted on
    geappliances.com
    GE_Appliances
    We'd like to assist you with your Opal. Look out for an email from us soon, as we'll need more information. Please reply at y...
  • 5 out of 5 stars
    5 out of 5 stars review
    1/23/2025

    Best Nugget Ice Maker

    BEST nugget ice maker! I shopped and read reviews on numerous nugget ice makers and I kept coming back to this one. I am so glad I chose this one. My whole family loves it and we use it every day! I highly encourage you to purchase the Opal 2.0 if you want the best nugget ice!!
    Connie 32
    Originally posted on
    geappliances.com
  • 1 out of 5 stars
    1 out of 5 stars review
    5/22/2024

    Sooo noisy!!! Like this is not supposed to be!!!

    We had to return this ice maker after 2 weeks! I understand that an ice machine makes noise. But the sounds coming out of this machine were so loud it would wake the entire house up at night. I tried cleaning, using filtered water, distilled water nothing helped. It’s such a shame because when it works it’s amazing! And i love that it has the side tank so you’re not refilling. I want to try getting another one but I’m not sure it’s worth the hassle.
    Icelover24
    Originally posted on
    geappliances.com
    GE_Appliances
    We'd like to help you with the ice maker noises. Please refer at this link for normal operating sound: https://products.geapp...
  • 5 out of 5 stars
    5 out of 5 stars review
    10/17/2022

    Fantastic Product!

    Really love this ice machine so far. There is a little first-time cleaning and setup involved, but totally worth it. It makes ice fast and keeps the ice ready to go for any drink you need. The ice is soft and crunchy and so satisfying. This is a high-quality product that is worth the price.
    TyTyMcFly
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/28/2022

    Sooo good!!!

    I love this ice machine. Been wanting it for several years but the price always kept me from pulling trigger. It’s so worth it. Ice is soo good and makes ice so fast. Easy to clean. Easy to work. My husband is using the ice too. It’s so great! 5 star!
    ChristineCrunchyIce15
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/3/2025

    LOVE this ice maker!!!

    I love this nugget ice maker. Here's a tip if you decide to purchase one: I highly suggest using distilled water in your machine for ice and when cleaning it. I live in CA, and our tap water is awful, on top of the fact that we have really hard water. If you love the nugger ice, this is the machine for you!
    caligirl429
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/18/2020

    No more ice trays!

    [This review was collected as part of a promotion.] Gone are the days of filling up ice trays and spilling water everywhere. Now I have an awesome ice maker with that coveted Sonic-esque ice! Setup was a breeze. It lets you know when it is making ice and when it requires additional water, which is a very easy process. The ice capacity in the core machine is great and the side attachment gives you even more capacity. Ice for days!
    Lakers25
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    5/3/2023

    Great Nugget Ice!

    As someone who purchased this when it was originally released by Opal (before the GE purchase), I can say this one is a TON better. Better design, quieter, easier to clean, better ice production, the list is seemingly endless. The darker grey color and side water tank are wonderful additions. Ever since GE purchased the company, the unit is vastly superior to the original. Highly recommended!!!!
    jtrush2112
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/19/2024

    Exceeded Expectations!

    We are really, really happy with the Opal! It has exceeded our expectations and gives just enough ice to service four people WELL. I was initially intimidated with the "cleaning" process. But, the instructions are very clear and cleaning is not a hassle. I clean it about every two weeks...but I do use filtered water.
    MJSchwarz
    Originally posted on
    geappliances.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/7/2024

    GREAT FOR ALMOST 4 MONTHS.

    I love the options my ice maker 2.0 has and the chewable ice. I've had my icemaker going on 4 months now. 2-weeks ago I started having problems after cleaning/descaling it. The resevoir is full yet it keeps saying add ice. I read every GE article and the manual, tried all the suggestions and it still says "Add Water". I'm very frustrated. Will call support number.
    Doby0396
    Originally posted on
    geappliances.com
    GE_Appliances
    Thank you for taking a moment to connect and share your feedback for your "Opal". We're happy to help with this. We recommend...
  • 5 out of 5 stars
    5 out of 5 stars review
    6/24/2023

    It’s Simply the Best!!

    The best ice machine EVER!! It’s absolutely perfect. Perfect soft ice biggest!! It’s quiet, you can use the app and set when you want it to make ice! It’s incredibly indulgent, but after 3 cheap ice makers we researched, read all the good reviews and watched YouTube videos. It was clear this is the best model on the market. I’m thankful we bought this! With summer here, cocktails are a breeze and iced coffee is even better with nugget ice!!
    Mtv1972
    Originally posted on
    geappliances.com