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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Great product

We love this ice maker. It runs 24/7 never any problem with it. Only thing is I wish I would have kept the manual that come with it I didn’t think I’d need it but you really do.
Love the ice
Originally posted on
geappliances.com
GE_Appliances
Awesome! We're glad to hear you're pleased with your new Opal Ice Maker! You can easily pair your ice maker’s built-in wifi w...
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Horrible

Mine makes an awfull noise. Look up the videos. There are many. Support drags their feet and gaslights you. They clearly have a crappy product. I will say we loved the ice we got for the first 2 months. Now its about to be in a video similar to the printer in OfficeSpace. Save your money and time. Two months of fighting with them to get a replacement and now they will not honor the remaining warranty on the replacement.
CharlieB2112
Originally posted on
geappliances.com
GE_Appliances
We want to help you with your Opal not working properly. We see that you are currently working with one of our agents regardi...
5,797 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    6/17/2023

    Great addition

    Overall the product works exactly as expected. Easy to understand and operate. The only thing that baffles me is why you would have to pay extra to add the side tank on when it should be standard because even with the side tank we’re constantly having to refill. Maybe we just drink a lot (just two of us).
    Highgrovemom
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/24/2023

    Impressive product

    Great product. Perfect nugget ice - quick, easy to use and set up. Impressive design and a really impressive machine. Well designed and substantial yet not too heavy. Directions are clear. Easy to use. Would recommend to anyone who likes iced drinks!
    CSFord
    Originally posted on
    geappliances.com
  • 1 out of 5 stars
    1 out of 5 stars review
    8/30/2021

    Was good for first 8 months

    Ice maker worked fine. Only used distilled water. Kept up regularly with cleaning. One day it went in to defrost and wouldn't cycle back on . Followed troubleshooting steps but had no luck. Still waiting for Onpoint to reply back for warranty claim. I've only had it 8 months on 12 month warranty. It's going to be very disappointing if they don't repair or replace.
    JoMaYa
    Originally posted on
    geappliances.com
    GE Appliances
    Good day, We're awfully sorry to hear that your Opal is no longer working properly and certainly understand how much of an i...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/26/2020

    Perfect “Sonic Ice” maker

    This is a very expensive ice maker. BUT if you are an “ice snob” then it’s a MUST HAVE! This makes perfect “sonic style” ice all the time, every time! It keep the ice frozen then starts making more when it melts. The added side water tank makes it super-easy and convenient to keep water at the ready! It does make some noise so don’t plan on using it in a quiet room or where you relax. We run purified water in it so that seems to really help in keeping the cleaning cycles to a minimum and the ice tasting clear and fresh all the time. Our family uses flavored water bottles like Cirkul and Infuze Hydration. This machine is perfect for people and families that heavily use water bottles.
    LoweDownDriver
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/4/2023

    Love the ice maker

    This ice maker is awesome. We always have more than enough ice. We have a lot of family gatherings and it sure is nice not to run out of ice and send someone out to buy bags of ice. It operates very good and although a little pricey it’s worth spending the money for the convenience of plenty of ice.
    Kimmy G
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/1/2021

    Opal 2.0 makes our house complete

    This was the BEST addition to our new kitchen remodel. Bought it for my husband as a Christmas gift. It is sleek and an eye catcher. The set up was so easy. Much quieter than I read on online reviews. Ice is spectacular. A great addition to any kitchen and home bar.
    StephanieWinc
    Originally posted on
    geappliances.com
    GE_Appliances
    Hi StephanieWinc - We are delighted to hear how pleased you are with your new Opal icemaker. We're certain your husband was t...
  • 5 out of 5 stars
    5 out of 5 stars review
    12/3/2023

    Love love!

    I absolutely love this ice maker! I should own stock in Sonic as much ice that I bought from them. My sister and brother-in-love had bought a GE ice maker, so when I went and stayed a week, I knew i couldn’t live without one,and it would pay for itself!
    dsh66
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/18/2021

    It's great to have ice again.

    I've had issues with the ice maker in all of the refrigerator/freezers I've owned in the last 10 years with most of the ice makers only lasting about a year or so. I finally gave up on replacing them and went without an ice maker for 2 years. I decided to try the Opal and I'm glad that I did. The ice it makes is great and it doesn't take that long for the bin to fill up. While the it's making ice, the compressor can be heard, but I've found that the noise fades to the background unless I specifically listen for it. I'm very happy with it.
    NCGrimbo
    Originally posted on
    geappliances.com
    GE Appliances
    Greetings, We're so happy to know how much you enjoy your nugget ice maker. It's definitely great at making plenty of ice qu...
  • 5 out of 5 stars
    5 out of 5 stars review
    8/16/2022

    Best Ice Maker…EVER

    This is the third icemaker I have purchased and it is by far, the best I have owned. I have owned two Newair ice makers and both died within 2 to 3 months. The GE opal 2.0 costs a little more but what features it offers is worth it. I love the appliance’s features such as the water reservoir LED lighting, Wi-Fi ability and function accent lighting…providing a little statement of premium presence. The best feature is the small soft crunch ice. A MUST have.
    Capt_M_USAF
    Originally posted on
    geappliances.com
  • 3 out of 5 stars
    3 out of 5 stars review
    11/18/2023

    Great ice, but totally unreliable

    First off, I love the ice and I love this ice maker … when it’s working. Unfortunately, I’ve had four (yes, FOUR) of these machines crap out on me within a couple of years. The last three have stopped making ice and displayed the “add water” message, even when full of water. Yes, I tried futzing with it 100 times, turned on clean mode, stuck my finger on the intake to prime the pump, drained it, refilled it … in all cases, this worked for a couple weeks but eventually it stopped making ice completely. So disappointing, because having this ice around makes everything better. Please work out the bugs and give me a machine that lasts more than a few months.
    MinnDB76
    Originally posted on
    geappliances.com
    GE_Appliances
    Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to see that you've had so many is...
  • 4 out of 5 stars
    4 out of 5 stars review
    7/31/2025

    Quick Ice

    We have had this for about a week now. It takes about the amount of space we expected. It makes ice very quickly and we really like the size. It is a little louder than I would have liked but it is tolerable. It is a little heavier than I expected which makes it harder to clean, I don’t have a place near the sink.
    Bulletice
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/25/2023

    Great ice!

    This machine was easy to set up and use. It makes more ice than I can use, so I utilize the app to schedule ice making. Cleaning it was a bit of a pain because it is heavy and I have to move it across the kitchen. I would definitely recommend it to others.
    jshullih
    Originally posted on
    geappliances.com
    GE Appliances
    Hello, We're glad to know that you your opal is working well for you. Thank you for taking the time to post this review. W...
  • 3 out of 5 stars
    3 out of 5 stars review
    6/9/2023

    Good ice maker but misleading picture

    The picture shows it having ice full to the brim but it actually doesn't keep the ice cold enough to not melt so the bottom melts out as the top condignly refills. what happens because the ice melts is it creates more of a ramp of ice running from the bottom of the where you see it to the spout at the top back where the ice comes out and then it stops making ice because the ice ramp is blocking the spout even thought the bucket isn't full. Even if you pull the bin out and shake it often I can never get the bucket to completely fill up like they have shown.
    KaiGull
    Originally posted on
    geappliances.com
    GE_Appliances
    Hi there, We appreciate you taking the time to leave a review on your GE Opal ice maker. We are sorry to hear that the ice i...
  • 5 out of 5 stars
    5 out of 5 stars review
    1/4/2024

    Ice Machine

    This is a great icemaker. It makes ice quickly and it is so convenient to access the ice. It is so quiet when it is operating and has a soft light that illuminates the kitchen at night. One of my favorite aspects of the machine is that the ice is always fresh and you do not have to worry about the ice taking on smells from the food in your refrigerator such as onions. One of my favorite appliances in my kitchen.
    cils icemachine
    Originally posted on
    geappliances.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/20/2022

    Loud squeaky fan

    I love the ice however the motor is loud and occasionally a fan squeaks when running. This seems to be a common issue and I noticed it after plugging it in for the first time. It doesn’t interfere with the ice but at this price point I was expecting a better quality.
    Kcrane20
    Originally posted on
    geappliances.com
    GE_appliances
    Hi there - We appreciate your review. We're happy to hear you love the ice this model is producing! However, we apologize tha...
  • 4 out of 5 stars
    4 out of 5 stars review
    1/27/2021

    Pellet ice!

    I had the first ice maker made by Opal and I am a huge fan of pellet ice! This runs like a champ and if you are a sonic ice lover this is a must have! I will say the original one I had was quieter so plan for that is placing it. All in all though many features are improved. Holds less water so filling up every 2 days can be a pain. I say buy it though, you will not regret it!
    Heatherp30
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/20/2024

    Loves this ice maker!

    I love this nugget ice maker. I did a lot of research before purchasing and everything I read is true. It’s a great machine. Easy to setup. I had ice within 15 minutes and it’s very quiet. If you’re undecided, buy it! Make sure you get the side tank too.
    Curlin66
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/12/2023

    Love it Overall!!

    My only complaint about the GE Ice Maker is that while it’s making ice there is a terrible squeaking noice that it makes that gets my dogs attention and causes him to absolutely freak out. If you can ignore that, it’s a great product and would absolutely recommend!
    crobbs
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/18/2022

    How did I live without this?!

    Best Christmas gift ever! An Ice maker that makes the “good ice” is a must have. All of my drinks seem to taste better. Super easy to set up and ice is made very quickly! Doesn’t take up much cabinet space and very convenient!! Love everything about this!!
    PackPhan
    Originally posted on
    geappliances.com
    GE Appliances
    "The good ice" really does make a difference! We are so happy to know that this ice maker has fit your needs perfectly, from ...
  • 5 out of 5 stars
    5 out of 5 stars review
    3/12/2021

    Looks great and works like a charm !!!!

    I am so happy I got this. Now I don't have to go to my daughters house and steal ice from her !! Her husband bought her one for Christmas !! We got addicted to this kind of ice when she was in the hospital having my grandbaby twins ! Thanks so much for making such a great product we can have at home to enjoy !!
    Originally posted on
    geappliances.com