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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Great product

We love this ice maker. It runs 24/7 never any problem with it. Only thing is I wish I would have kept the manual that come with it I didn’t think I’d need it but you really do.
Love the ice
Originally posted on
geappliances.com
GE_Appliances
Awesome! We're glad to hear you're pleased with your new Opal Ice Maker! You can easily pair your ice maker’s built-in wifi w...
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Horrible

Mine makes an awfull noise. Look up the videos. There are many. Support drags their feet and gaslights you. They clearly have a crappy product. I will say we loved the ice we got for the first 2 months. Now its about to be in a video similar to the printer in OfficeSpace. Save your money and time. Two months of fighting with them to get a replacement and now they will not honor the remaining warranty on the replacement.
CharlieB2112
Originally posted on
geappliances.com
GE_Appliances
We want to help you with your Opal not working properly. We see that you are currently working with one of our agents regardi...
5,797 reviews
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  • 3 out of 5 stars
    3 out of 5 stars review
    11/2/2022

    Ice melts constantly.

    The power button on the front is easily hit and turns it off. The ice constantly melts because it’s not refrigerated. Since it’s always melting the lower ice is wet and waters down drinks. I mainly use it for water so it’s fine. But I wanted to for dranky dranks. It makes ice fast but if you’re filling up a larger yeti cup it doesn’t make enough for two. I do love that it’s munchable ice. It’s a lot better than the standard cheap counter top ice makers. But in my opinion it’s not worth the extra hundreds of dollars yet.
    Mrs ECRIII
    Originally posted on
    geappliances.com
    GE Appliances
    Hi there, Thanks for taking the time to leave a review. Sorry to hear about the see the issues you've had here with your ice...
  • 3 out of 5 stars
    3 out of 5 stars review
    3/7/2023

    Makes load screeching sounds

    We love our ice maker however one week into use it has made these horrible screeching sounds. I have performed the cleaning cycle and also started a weekly routing but this definitely has been cumbersome just the maintenance alone. Without the sound and all the maintenance this would easily be a 5 star rating.
    Wong Ice Maker
    Originally posted on
    geappliances.com
    GE_Appliances
    Hi - Thanks for taking the time to share your insight and we're glad to hear that you love your GE Profile Opal Icemaker. We ...
  • 5 out of 5 stars
    5 out of 5 stars review
    7/15/2024

    Lovely ice machine

    I thought I wouldn't need an ice maker, but here we are. I've had this machine for the past few weeks now and it has been great for me and cooling down here in the Southern heat! I was getting tired having to fill ice trays and storage buckets with water and ice over and over again so I decided to splurge on this. This machine makes ice so quickly and that lasts so long! It's really made my beverages outside of just water a lot more enjoyable. It's aided by an app if you decide to use it which allows you to schedule ice making which is neat. I do wish the lighting inside was a bit better to see if the machine is dirty or if the bulb was changed to something that could kill bacteria.
    tasz
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/2/2021

    This is truly the good ice!

    The ice maker came quickly, was easy to disinfect and set up. Connecting the WiFi was very easy which lets me control when I want to have ice made. It is reasonably quiet and looks sharp on the counter top. This does not have a freezer to store the ice like a refrigerator ice maker, but most counter icemakers don't. The unused ice will melt back into the reservoir and be used to make ice once again when you are ready. I recommend this product if you want an appliance that makes quality ice head and shoulders above a fridge ice maker. Plus this is the good nugget style ice. Amazing stuff!
    NathanK111
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    7/24/2022

    Nice Ice, Maintenance Care is a Pain

    Our unit is for a weekend lake home. So on for 2-3 days then sits idle for a week or two. Draining unit isn’t easy. At each start up I run through the bleach water mix and rinse. Don’t want any bacteria issues. We'll see how it goes for the summer. Only in use for a month. Ice production is good so far. No noise issues that I’ve read in other reviews, but ours is in a laundry room away from living area.
    Bob25692
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/6/2023

    Husband's New Girlfriend!

    Greatest kitchen appliance we've ever bought. We love the soft pelleted ice and use it daily on a regular basis. It is not bad to clean, worth the 30 minutes once every week or two for the enjoyment of the product. My husband loves ice and his dentist is happier for the soft pellets.
    SS78
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/13/2021

    Wife loves it!

    This was the perfect gift for my wife, who spends time and money constantly going to Sonic and chik-fil-a just to get a cup of ice. So far so good, only complaint is the SmartHQ app will not let me set up a schedule. Keeps saying "something went wrong ".
    JT 2nd
    Originally posted on
    geappliances.com
    GE Appliances
    Hi JT 2nd, Thanks so much for reviewing this ice maker. We're so happy to hear how much your wife loves it! We're terribly s...
  • 4 out of 5 stars
    4 out of 5 stars review
    1/5/2021

    Good Ice Maker

    Setting the ice maker was straight forward. Add tsp of bleach and required cups of water and let the system flush and repeat with just water to clear out any residue chemical. I find that if you are near the sink for the initial sanitizing it makes it easier to flush out the liquid. Now once sanitizing is complete, place the ice maker to the end state location. Fill the water reservoir (side of machine) with clean water. I use Reverse Osmosis (RO) water to produce clean tasting ice. I reckon this would cut down with any mineral buildup as well. The ice maker will begin to make ice. You will hear the hum, buzz that any fridge makes while it is cooling. All is normal and you will forget it once you get used to it. It has Wifi connectivi...
    MCanny
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/7/2022

    Great Ice Maker

    It's so good to always have this type of ice on hand. It's great for my wife and myself. Makes additional ice rather quickly too! Would highly recommend as an excellent ice maker for your countertop. I like the way it recycles the water from melted ice.
    melvin2112
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/22/2021

    I Luv This Ice

    This is the home ice maker i have been looking for. Its that Sonic ice. The pieces are small, sligtly crunchy and stand up well in drinks before melting. This is not the bullet cubes.. Its takes about an hour which is ample time to generate ice for a small household. The machine is quite. Its not cheap in quality or price. I like it and grab a cup o ice every time I pass it by.
    elle mac
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    10/29/2022

    Love it!!!

    I absolutely love this nice maker. It makes perfect crunchy nuggets! It matches my other black stainless appliances. The only thing that I don’t love is the amount of water that drips out of it when you pull the ice storage box out to scoop the ice. The tray does catch the water, but I would prefer that it not leak out at all. Other than that though, this was worth every penny!
    Nursemac
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/29/2021

    Sonic Ice at home!

    Installed my new ice maker today. I honestly wasn’t expecting it to be anywhere near Sonic Ice, boy was I surprised! It’s a great machine that is quiet, beautiful to look at and makes ice quickly. Instructions are easily for set up too. I use bottled water on the second refill and it’s even better. I love this ice machine. Very happy with my purchase and would recommend to anyone that loves Sonic Ice.
    Katilac
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/23/2022

    Exactly what I expected

    Only been a month but so far so good the Wi-Fi features are handy when coming home from vacation. The light and cosmetics are great and go with our other kitchen products. The ice is the perfect sonic nugget ice exactly what my wife was looking for and hope that the longevity is as good as the looks.
    BAGreen
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/3/2020

    Nearly Perfect Ice Maker

    Just because the machine isn't perfect, doesn't mean it doesn't make perfect ice. It is 5 stars in my book, and it is the best on the market. Although I may be nitpicking, there are a few improvements that keep it from achieving perfection. CONS: 1. It is a high maintenance machine. The manual suggests that you clean it once per week. Nobody really has time for that. It is more of a tedious process than strenuous one, since the machine has a (somewhat) automatic clean cycle. However, this requires a great deal of clean water to rinse and seems wasteful. 2. The machine is a bit bulky, and for the most part, lacks feet on the bottom. The feet exist, it just would have made cord management easier if they were a bit taller. 3. It ca...
    Schizzle91
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/28/2023

    Great ice, stylish look. Couldn't be happier

    I had the original version of this ice maker a couple of years ago. It started to make a noise that I didn't like and I decided to take it apart. Long story short, it was never the same after that. I have missed this ice around the house since then, so I bought the 2.0 version and I couldn't be happier. It's quiet, stylish, makes great ice, and the addition of the side tank is a great bonus.
    MattLovesNuggetIce
    Originally posted on
    geappliances.com
  • 4 out of 5 stars
    4 out of 5 stars review
    12/26/2020

    Fast ice production

    I love that this ice maker is really fast at producing ice. I couldn’t believe that just 20 minutes after filling the water tank we had ice. The only down side I’ve found is that the ice bucket collected condensation and dripped when opened. I think if it was better insulated this wouldn’t be such a problem. I needed to turn it off and empty when not using the ice regularly.
    JessicaJWilson
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/20/2021

    Great Ice Machine just like Chick fil A Ice

    I have been buying bags of ice at Chick fil a for a while My husband surprised me on Christmas Day with this Ice Maker My entire family now is drinking more water since having this ice maker. We are extremely happy with it. Just a warning you do need space for it
    Chickfila Ice Lover
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/25/2022

    The perfect ice

    We love our new ice machine. Works great and the wifi feature is so convenient to set a schedule and control when I am away from home. We have noticed some noises and it seems to need cleaning more quiet often then I expected so I am trying to understand if its just our water, but overall we love it and are happy with our purchase.
    CAMOMOF3
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/17/2021

    Game Changer in our household

    My wife & I absolutely love this product. We have nothing negative to say about it . We have a fairly new LG frig thats amazing , but the ice maker sucks...especially in the summer time or if guests are over . So we did some research and made the investment to get this amazing ice maker . It looks great on the counter & is always full of ice as long as your adding water to the tank every other day.
    Daddy2272
    Originally posted on
    geappliances.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/20/2022

    BEST ICE EVER

    Love this ice maker- what a wonderful addition to my kitchen! Pros: amazzzzing ice, fits on counter top easily, LOVE the additional water tank, refills rather quickly, I like that it essentially recycles the water of older ice that wasn't used Cons: a little noisy- there is some vibration from the back of the unit that can be silenced with tapping it lightly- but it is a small frustration, ice closest to the bottom is harder- but that was expected of me- I like the softer chewy ice- so overnight sometimes the ice on top isn't as soft as I would like... not a complaint- just an observation
    RNMOM2001
    Originally posted on
    geappliances.com