[This review was collected as part of a promotion.] My family absolutely loves 'chewy' ice. This machine make the perfect ice! It has a huge capacity and runs quiet. It's not as big as I thought it would be, which is a good thing. I would recommend this ice maker for anyone that is picky about their ice!

The ice this thing produces IS "The Good Ice". It is really worth the money if you are a ice cruncher like my wife and I. What would I change? When you pull out the tray to get ice water will ALWAYS drip on the drip tray in the front because the ice will slowly melt over time and the water is re-claimed by it running below the tray and gravity causing it to follow into the reservoir below. However there are always drops on the bottom of the ice compartment as a result that always fall on the drip tray. A redesign of the ice holding area with the floor put at an angle would probably solve this problem. It wouldn't stop me from buying another machine but it would make it so much better. Second issue, I wasn't able to get my phone's wifi to see the ice maker. Some of the settings they were asking me to change don't exist in Android 7 so I am thinking this is expecting android 9 or 10 at least. When I get my new phone I will try again. Connecting to the icemaker through wifi really isn't a big deal for me so it's not a huge problem.

At first it was a great product but it does not even work now. It continues to say add water even after I have filled it. I have tried troubleshooting it and it has not work for over 2 weeks. I am so sad it was my mothers day gift for my first ever Mother's Day and the one thing I was looking forward to after having my baby was the ice chips and now I don't have them.

Refilling ice cube trays is now a thing of the past. This might have just saved my life. Wife told me next time I put a empty ice cube tray back in the freezer she was going to kill me. I bought this and now I don't use Ice Cube trays, and better yet I'm still alive. Now if I can just find a device to lift the toilet seat for me.

We have tried 6 GE Opal ice machines and they have all quit around one year. The one we have now just quit at 7 months!! We kept trying in hopes they improved the machines but obviously that is not the case. Very frustrated and will not be buying anymore!!

Loved it at first!! Used it daily until about a week ago completely stopped making ice. Cleaned again as instructed and still no ice. For the $$ this cost, it should last longer in my opinion. Would only recommend if it was 1/5 Of the price for the length it lasts

Love the machine, but it begins to squeal after awhile. I mean a lot! I checked the GE support FAQS and found that this isn't unusual. So shut it down and restarted it. The noise begin again. My wife was driving me crazy about it. Sis a cleaning and it stopped, for awhile. So figured out a cleaning with water and Vinger would fix it until it wanted to be cleaned again. But other than that it works great.

The ice from this product is great. However, it frequently says "add water" when the side tank is full. (The hose is level per the manual, and not kinked. May be small air bubbles in the line. Sometimes jostling the whole unit "fixes" things temporarily.) The documentation is unclear in many spots. I'm been a software engineer for three decades, and am not easily confused. I doubt anyone at GE has watched a user try to set up the machine while following the manual.

So excited for my new GE Opal 2.0 Ice Maker! Was purchasing all new GE Cafe' kitchen appliances and decided to throw in this ice maker that I had heard so much about. The Quickstart Guide was easy to follow and set up was simple. Mine started making ice in about 13 minutes. I know my family is going to enjoy this as much as I am with this first glass of Sweet Summer Iced Tea!

The ice maker ran for about two months. It then started to make squeaking noises. We cleaned it. We defrosted it. Nothing seemed to work. Finally it we into defrost mode and would not produce ice, no matter what we did. By the way, we never used tap water. We use distilled water.