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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,797 ratings5,794 reviews
  1. 5 stars74% (4,279)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 491-500 of 5,794 reviews
Sep 27, 2021
Reviewer name: frustrated21
2 out of 5 stars
2 out of 5 stars review

Loud squealing noise

Had this product for about three weeks and after about three weeks when the machine was making ice it now has a squealing noise that it makes. It tends to make the noise when it is working on dispensing the ice nuggets into the ice bin. For the price paid for the machine it is really frustrating and disappointing to be having issues so soon with the appliance.

Review from geappliances.com
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reply from GE_Appliances

Hi - We truly understand your frustration and apologize for your disappointment. This is not the owner experience we want for you or expect to hear. We recommend taking advantage of your warranty by calling the warranty team at 1-866-907-6718 for additional assistance. Your warranty details can be found on Page 19 of the owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf -- Kind Regards, Vikki@GEA

Feb 21, 2023
Reviewer name: Rockrubber1
2 out of 5 stars
2 out of 5 stars review

Makes great ice, BUT....

I bought it October 23, 2022. The appliance makes great ice and makes it rather quickly, but.... it's too noisy! I have to jamb a cloth between it and the wall to keep it from vibrating/resonating loudly enough that I want to turn it off. The side of the cabinet isn't stiff enough not to vibrate. On top of that, the light burned out and owner's manual says replacement of light bulbs not covered under the manufacturer's warranty!! On top of that, it will no longer follow an off/on schedule set up thru the app and app says machine needs to be descaled even though it's just been cleaned.

Review from geappliances.com
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reply from GEAppliances

Hello, We’re glad that you have been enjoying the ice from your new Opal, but we’re so sorry to hear you’ve had issues with noise, as well as with the lights and with it constantly thinking it needs to be cleaned. We know this is incredibly frustrating and is not something we want or expect when it comes to our products. The best thing to do in this situation is to reach out directly to the Opal support team. They can be reached by phone at 1-866-907-6718, Monday-Friday 8a-8p EST. Alternatively, you can fill out the form at the site linked below and someone will reach out to you. https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA

Jul 1, 2024
Reviewer name: Prizm2001
5 out of 5 stars
5 out of 5 stars review

Makes my “ICE” easier.

We love our Opal. We’ve had it for the last 3 years. My husband couldn’t live without it. He uses it the absolute most. My sister In-law bought one for her daughter’s birthday. Size is perfect and makes ice quickly. I definitely recommend getting the water filter. I have no problem giving it 5 stars!

Review from geappliances.com
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Aug 23, 2022
Reviewer name: HCREMEANS
5 out of 5 stars
5 out of 5 stars review

Love my nugget ice

I have always wanted a nugget ice maker. So when my ice maker in my freezer broke for second time I researched ice makers and this one had the best reviews. It cost way more than the others, but definitely worth it! I love that I can turn it on and off with my phone. Also love love love the water container connected to the side.

Review from geappliances.com
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Jan 31, 2022
Reviewer name: DashNew
5 out of 5 stars
5 out of 5 stars review

Love Love LOVE

My wife and kids absolutely love it! Super stylish and highly functional. It stays on 24/7 at my house and only stops when the ice bin is full. Highly recommend getting the side tank as it makes replenishing the water super easy. I’ve seen some reviews talking about noise, but honestly I haven’t noticed a thing other than the occasional dropping of the ice.

Review from geappliances.com
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May 24, 2021
Reviewer name: GA_Wingnut
5 out of 5 stars
5 out of 5 stars review

Best ice I've had

The Opal 2 makes, hands down, the best crunchy nugget ice available. Never had an ice maker that I looked forward to using like I have with this one. The addition of app control makes it easy to conserve energy and schedule ice when it is needed and conserves power when it isn't.

Review from geappliances.com
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Aug 7, 2023
Reviewer name: Koko2mi
5 out of 5 stars
5 out of 5 stars review

Perfect crunchy nugget ice

Perfect ice every day! I love my GE nugget ice maker. I’m a regular ice cruncher and I don’t want to ruin my teeth so this is the solution. The ice is the perfect size and softness so I’m not damaging my teeth if I crunch on it. It is perfect for cocktails too! Your drinks won’t get watered down as quickly as with other ice types. I have recommended this to all of my friends.

Review from geappliances.com
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Oct 27, 2022
Reviewer name: Katalan
5 out of 5 stars
5 out of 5 stars review

Best Ice make eve

This machine is awesome. I love the “sonic” like nugget ice it makes. We especially like using the app to set it to turn off and on so we aways have ice. The water reservoir is a wonderful addition so we dont have to keep the bottom fill. The cleaning process is simple. This is a great investment. It is a little heavy so be careful moving it. Make sure you get the GE Opal 2.

Review from geappliances.com
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Jun 26, 2023
Reviewer name: garzilla2k
5 out of 5 stars
5 out of 5 stars review

Worth the money!

Upgraded from another brand of nugget icemaker that had broken after just over a year. The Opal 2.0 is so much quieter than the other brand and the external tank makes refilling so much easier and less messy. Also, the ice is a little softer making it more chewable. The ability to control the icemaker though choice commands and Alexa routines are also very useful features.

Review from geappliances.com
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Jul 15, 2022
Reviewer name: Strickland10
4 out of 5 stars
4 out of 5 stars review

Makes great ice. Need improvement on side tank.

We love the quality of the ice and how fast it is made. The reason for only 4 stars is the water tank. We had a problem with it kept telling us to add water but it was full. We ended up sitting the tank on a piece of foam to raise the water level about an inch and haven’t had a problem since. Seems to be a bad design. Disappointing when you spend that kind of money for it not to work correctly. Over all we are happy.

Review from geappliances.com
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