We highly recommend this ice maker! Ours was gifted to us a year and a half ago and it is a great product! However, here is the best tip we can give for anyone looking to purchase one: use distilled water in it. We used tap water for the first few months and got the horrible grinding noise. We were ready to throw it away. Then we found an article online about using distilled water. After switching to distilled water, it has been top-notch! Great product!

This product is absolute garbage. I would give it 0 stars if I could. I have had it less than 2 years and it makes a horrible grinding noise that sounds like it's about to blow up. I have to unplug it . Once I plug it back in the machine works fine for a few hours and then the grinding noise comes back. I love the ice but hate the machine.

We really wanted a small nugget ice maker and from looking at the size, look and specs, this one seemed exactly what we were looking for. The experience with it has been poor. On day 4, it pretty much stopped making ice and was continually going into "Defrosting" mode. After a full reset, it started to make nuggets again, but the ice making mechanism not occasionally makes just the loudest noise like someone is scratching done a pole, more often than not in the middle of the night (5 am). The remedy is to unplug it for a short while and then put the power back on, and it continues as it should.

We love this machine for our RV. It makes that good nugget ice! Great for campfire parties and get-togethers. We like how it recycles the melting ice back into the reservoir so no mess. About 12-15 min for the ice is available which is great. Highly recommend. 5 out of 5

I really love my ice machine. This is my fourth one. I clean it faithfully and make sure to use distilled water. Unfortunately, they don't last long. I just got my 4th one and I got it because my other one died in less than a yr and it was under warranty. The other one before that one lasted about four yrs. You have to clean it religiously. If you're lazy then forget it. This is not for you. It's just like any equipment. You have to take care of it.

The Opal 2 is exactly what I'd hoped it would be. The nugget ice is hard and perfectly shaped. For just my wife and I it makes more than enough. I will say that when it's making ice it's a bit load to have in a main open area. I had an outlet put into our pantry next to a sink. So it's right next to our kitchen. This worked out perfectly. If you have a large family and need a lot of ice at once, this won't do it - unless you buy 2. For me… worth every cent. I haven't used the fridge ice dispenser once.

For months my wife and I had shopped for a countertop ice maker. Our freezer produces an ample amount, but they're the regular hard ice cubes. We wanted one that made what we like to call the “good ice!” You know when you go to a store and get a soda and the ice dispenser shoots out the pellet ice, you already know it's going to be a fantastic soda. After looking up, “the good ice” we found the he Opal ice machine. We've been thrilled ever since. We now have a very nice ice/coffee bar. We LOVE it!!!

I love nugget ice but it's hard to find…and almost impossible to find a machine for home. The Opal 2.0 is absolutely wonderful! It is expensive…but it's definitely worth it you're a nugget-ice lover like myself. Some people say it is too loud but in my experience, it is only slightly louder than my refrigerator and I don't even notice it anymore. With GE's smart HQ app, we've set it up to only run during the daytime. The only thing I've found that I don't like is getting the ice out. When you pull the ice bin out to get the ice, quite a bit of water drips out so using the drip tray is essential. I also got the side-tank accessory and highly recommend it. Without it, you have to fill up the water reservoir which is under the ice bin. All-in-all, it is exactly what I was looking for and I'm very happy with my purchase.

Worked great, produced ice fairly quick and loved the little cubes but it started making a horrible sound (like a sick cat howling) when it was making the ice!!!! Unbearable sound had to unplug and stop using! Hopeful it will be repaired or replaced!

The GE Profile Series - XPIO13SCSS is a high-end ice maker that boasts an impressive ability to produce high-quality ice. Its advanced technology allows it to produce ice that is crystal clear, tasteless, and odorless, which enhances the flavor of any beverage it is added to. Additionally, the ice is perfectly shaped and consistently sized, making it perfect for entertaining or everyday use. The XPIO13SCSS is also designed to integrate seamlessly with your kitchen décor. Its sleek stainless steel finish and modern design make it a stylish addition to any kitchen, while its compact size allows it to fit easily under the counter. Overall, the GE Profile Series - XPIO13SCSS is a great investment for anyone who enjoys entertaining or appreciates a high-quality ice cube. Its advanced technology, stylish design, and excellent ice-making capabilities make it a standout product in the market.