Customer reviews for LG 65" Class OLED evo C6 Series 4K Smart TV forAudio is terriblr
[This review was collected as part of a promotion.] Audio is not good! Optical Input Cable little door broke off and now the cable won’t stay locked in. Sound has breaks during music and videos. Very disappointed.
Hi. Thank you for sharing what’s happening with your LG TV. We understand how important consistent audio and a secure optical connection are, and we appreciate you pointing out the issue with the optical port door and the sound breaks you’re hearing during music and videos. We want to help you get the best performance from your unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your audio and optical input issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on optical audio troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317OLT ^James
The actually
[This review was collected as part of a promotion.] I like this TV because the brand is so good ‘ and the picture is hd ‘ I will recommend to everyone this tv ‘ I like so much ‘ I look very beautiful and they like at cinema
Hi, Yonairi! We’re thrilled to hear how much you’re enjoying your LG TV. It’s wonderful knowing the HD picture, beautiful design, and cinema‑like experience are all hitting the mark for you. Your recommendation means a lot, and it’s great hearing the brand continues to impress you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com Thanks for choosing LG! #LifesGood ^James.
LG OLED65C5AUA
Thumb wheel on the remote control failed two times in six months. Both replacement remote controls took 7-10 days, no remote no TV. I would not buy this LG OLED65C5AUA again.
Hi. Thank you for sharing your experience with your LG OLED65C5AUA TV. We understand how important it is for the remote to perform reliably, and we appreciate you pointing out the repeated thumb‑wheel issue. We want to make sure your LG OLED TV is working the way you expect, and your feedback about the replacement wait time is helpful for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote control issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on your LG TV Remote: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James
Great TV - Magic Remote, Not So Great
Great Picture and Sounds - The "magic" remote does NOT have numbers to channel select. Instead, you must use the optic pointer which is clumsy at best...but I have only owned the TV for 2 days....
Hi, Tim. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture quality has impressed you and is even better than your previous LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. To help with your new setup you can adjust the pointer speed and size in the Accessibility menu to make the Magic Remote easier to navigate. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
[This review was collected as part of a promotion.] Really awesome experience oled screen tv it really worth to buy it I’m enjoying it, best picture ever quality, sound quality is amazing had a great experience while watching the movies
Hi! We appreciate you sharing your excitement about your LG OLED TV. It’s fantastic to hear how much you’re enjoying the stunning picture quality and immersive sound — nothing beats that cinematic feel when watching your favorite movies. It definitely sounds like your setup is delivering the experience you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
We are unable to control the volume. It’s a lot louder on different channels and we have to turn it up to 90 to hear some channels. We would like some instructions o; how to work the tv
Hi, Charles. Thanks for letting us know what’s happening with your LG TV. We appreciate the details about the volume levels changing between channels and how high you need to raise it just to hear certain programs. We want to take a closer look at your specific LG model so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your sound‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-volume-fluctuations--20154720349404 ^James
Great tv, awful remote
The tv is absolutely stunning, but the remote is hot garbage. No mute button? Fire the person that thought of that and fire the person that approved it.
Hi. Thanks for sharing your thoughts about your LG TV. It’s great to hear the picture quality is stunning, and we appreciate you being upfront about how you feel regarding the remote. The Magic Remote does have a different layout than traditional remotes, and while many features are built into the pointer and wheel, we understand how important quick‑access buttons—like mute—are for everyday use. For reference, you can check out the LG Magic Remote guide here: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Great picture, operating system could be better
[This review was collected as part of a promotion.] The TV has a great picture out of the box. The different modes makes it easy to find what works for you. This is my first OLED tv and I am surprised by how bright it gets since it's not an led. The only reason I won't give it 5 stars is because the operating system is a little clunky. Overall Im happy with my purchase and would recommend.
Hi Mr Gerome, thank you for sharing your experience with the LG OLED77C5PUA. It’s great to hear the impressive brightness, picture quality, and easy‑to‑use modes have made your first OLED such a strong upgrade. For the operating system, we recommend checking for the latest firmware update in Settings > Support > Software Update, and exploring customization options to streamline navigation. You can review our step‑by‑step guide here: https://www.lg.com/us/support/help-library/lg-tv-webos-settings-menu--1423510571318. If the issue continues, please email lgdigitalcare@lg.sprinklrsupport.com for further support. #LifesGood ❤️ LG Digital Care Team ^Rich
Just WOW!
[This review was collected as part of a promotion.] ive recently moved on from my pioneer kuros, and didnt think another tv would be able to keep up i was very wrong, this tv is incredible. so much brighter, with the same rich blacks, the contrast is stunning the colors pop, and in dark time viewing, it's just magic you wont regret getting an lg oled
Hello, Gregory. Thank you for sharing your amazing review. We’re thrilled to hear that your LG OLED has exceeded expectations after moving on from your Pioneer Kuro, delivering brighter performance, rich blacks, stunning contrast, and vibrant colors. It’s wonderful to know that dark-time viewing feels magical and cinematic, making this TV such an incredible upgrade. We’re delighted it has impressed you so much! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Great OLED TV!
[This review was collected as part of a promotion.] TV pictures are amazing. The colors are so clean and vibrant, and black backgrounds actually appear black! Sound quality of built in speakers are good too. TV looks very sleek and thin as well! Overall 10/10.
Hello. Thank you for sharing your thoughts about your LG TV. It’s wonderful to hear how much you’re enjoying the clean, vibrant colors, true black backgrounds, and sleek design of your TV. We’re glad the built‑in speakers are delivering sound quality that enhances your viewing experience and that overall it’s a perfect 10/10 for you. Enjoy your LG TV! ^James