Customer reviews for LG 65" Class OLED evo C6 Series 4K Smart TV forVery beautiful picture
[This review was collected as part of a promotion.] I'm still trying to learn all the things this new LG TV has in its inner workings. There is so much more capabilities than my 15 year old cable TV had. But the pix is beautiful and we bought the LG 4 speaker sound bar to go with it. It truly is a grand product.
Hello! We are completely overjoyed to hear that you are loving the breathtaking picture quality and the immersive sound of your new LG TV setup. Upgrading to a modern smart display with massive capabilities and pairing it with an LG 4-speaker soundbar is the absolute perfect way to experience theater-level cinema right in your living room. For any future assistance with your awesome system, feel free to reach out to @LGUSSupport. ^James
OLED65 EvO is Great Television
Brilliant colors in picture screen. Great contrasts with blacks being truly black. Pixel uniformity across the screen. Sound system does not need sound bar. Brightness makes picture pop. Extremely pleased with television. Easy setup to use.
Hello there! Thanks for sharing your note. Always great hearing your OLED is giving you those brilliant colors, true blacks and crisp uniformity that make every scene pop right from the start. If you ever need anything later on, @LGUSSupport is always available. #LifesGood ❤️ ‑Rich
Great TV for my bedroom
[This review was collected as part of a promotion.] This is a great TV specially if you can get it on sale. We just bought the 77 Inch for our bedroom and it's amazing. The picture quality is insane. Family is very happy with this purchase. And since there's some good discount because it's 2025 tv I will say you will not regret it. It still an amazing tv. Probably best value oled TV from LG.
Hello, Fernando! Love the way you put this — grabbing that 77‑inch LG OLED at the perfect moment and having it deliver insane picture quality is exactly the kind of upgrade story we enjoy hearing. A bedroom setup that feels huge, a family that’s thrilled, and 2025 pricing that makes the value even sweeter… that’s a win from every angle. If you ever need anything in the future, feel free to reach out to @LGUSSupport.^James
Good but NOT great.
I've been loving it but today I was watching a tv show that had a dark room and the blacks were pixilated into large squares of different brightnesses of black. NOT GOOD. I had a LOPT of trouble getting my system setup (C5, Yamaha v385 and Firestick) TV was causing a loop that everything was shut off, but then it would come right back on. Only solution was to plug firestick into TV instead of receiver. Of course no one wanted to admit fault, but even LG tech had so solution. Also, why can't there be ONE OPT OUT of anything not necessary to the operation of the TV??
Hello there, llahmot! Thanks for the detailed review. Always great hearing your TV is delivering strong performance overall, and we appreciate you pointing out the parts that didn’t feel quite right. We’ll share your notes on dark scenes, setup behavior and opt‑out options with our product team. If you ever want help dialing things in, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich
Great overpriced television, poor follow-up.
The television has a great picture. It is bright, with vibrant colors, and the contrast is superior. I wasn't, however, able to use it for the first month, as I had a defective remote, and LG took its sweet time replacing it for me. I was NOT impressed by their "customer care." LG televisions are terribly overpriced. I needed a light and thin television for my mounting situation, and this one fit the bill. I wish these were reasonably priced, as they make a great television.
Hello there! Thanks for sharing your thoughts. Always great hearing your TV is delivering that bright, vibrant picture you were looking for, and we’ll make sure your note about the remote replacement experience gets passed along to our product team. If you ever need anything later on, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich
Great TV - Horrible Remote
Picture is crisp, clear and as perfect as I can hope for. Sound with built in speakers is excellent, especially with the available enhancements. But the remote is not designed for humans. NO MUTE BUTTON?! Really? And everything you may need to do is hidden in a menu only available from the wheel/button setup. Make a better remote with discrete buttons and I'll give it 5 stars.
Hi! Appreciate you sharing your thoughts on the LG OLED65C5PUA — that stunning picture and rich sound are exactly what this model is known for, and it’s great to hear it’s hitting the mark for you. Your note about the remote design, especially the missing mute button and the menu navigation, is genuinely valuable. We’ll make sure your feedback gets over to our product team so they can keep improving the experience. ^James
Poor Sound Quality
The LG 55" OLED TV was EXTREMELY difficult to set up and maintain a connection with Verizon FIOS services. Finally attained! Now the problem is that while the TV sound is OK for music, we can barely hear the dialogue! We have had to put the volume on 100, which is the maximum, and we still cannot understand what they are saying! After spending a significant amount on this TV, we do not want to have to buy special speakers or sound bar to hear it, plus how to ensure it is hooked up correctly with the FIOS remote?! This sound problem is very disappointing. LG remote is difficult to maneuver - thankful we can use the FIOS remote.
Hello. We appreciate you taking the time to share your review regarding your LG OLED55C6AUA TV. We recognize your experience with the dialogue sound output and audio levels on your unit. To help boost vocal clarity, access the TV sound settings to enable Clear Voice mode, adjust the audio output format on your FIOS set-top box to PCM, and ensure Auto Volume is switched on. For step-by-step guidance on addressing low audio levels, please review this helpful resource: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-low-audio--20153209065985?srsltid=AfmBOori4dqe3rytgM4MgXkM5KRjXQDURMPq-u8AZCJ-KU8AXSCmluKf. We want to help ensure your home setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Great features
I consider myself a very tech savvy individual. Ive own several LG products in the past and not a hiccup and would undoubtedly recommend to a friend; however with my most recent purchase of my LG C5 TV and LG sound suite system I have had the most issues I have had with a product in a long time. I dont know if its the TV that is having issues with the sound suite or the sound suite having issues with the TV. What I do know is that ive been experiencing issues. Other than that the clarity and responsiveness is great compared to my LG C3. I love the products however not so much the problems and issues ive encountered and encountering.
Hello, Jared. We appreciate you sharing your rating and feedback on your OLED77C5PUA LG TV. We recognize your experience with the audio connection and system setup of your unit. To help improve the audio communication between devices, try disconnecting the HDMI cable from both the TV and the sound system, powering down both units for two minutes, and then reconnecting via the HDMI eARC port while ensuring SIMPLINK (HDMI-CEC) is enabled in your TV settings. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit. ^James
Bad experience
It was a terrible experience. The unit was defective. I spent over an hour online with an LG Robo agent with a conclusion that the unit needed to be repaired and they would send a repair agent, but he never showed up and we had a terrible time returning the unit. Needless to say I bought a new TV. It was not an LG.
Hello. We appreciate you sharing your review about your LG OLED55C5PUA TV. We recognize your experience with the functional condition of your unit and the service scheduling process, and we aim to deliver high-quality electronics alongside smooth customer support. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Stopped working, menu is cluttered mess
After 6 weeks, the unit had massive dead lines. Only lasted 6 weeks. The menu is extremely cluttered and confusing. Switching inputs takes too many clicks and the bulk of the main menu is ads. Does not feel or work like a premium tv.
Hi. Thank you for taking the time to share your review regarding your LG OLED65C5PUA TV. We appreciate your feedback about the display quality and interface experience, and we are dedicated to helping you get the performance you expect from your television. As a brief troubleshooting step for display issues, try performing a power cycle by unplugging the power cord from the wall outlet for 60 seconds, holding the power button on the TV for 5 seconds while unplugged, and then plugging it back in. You can also reference helpful display guidelines at https://www.lg.com/us/support/help-library/how-to-fix-lines-or-dots-on-your-lg-tv-screen--20155377712544?srsltid=AfmBOooYHCIAB_cqORqRHS5VxStNIZsaBaXCSTaJW_4N3giJpGTkNEqN. We want to ensure your home entertainment experience is smooth and reliable moving forward. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James