This is the 2nd Opal ice machine I have owned. The first one I didn’t have the best luck with. They ended up having to send me 4 units before I got one that worked over 2 months. And then the 4th one didn’t work more than 1.5 years. So hoping this one does better. We will see.

I was so happy to get my FIRST! Machine. It worked a while and I loved it. When it stopped no one could fix it. So I ordered another one! I knew it was going to be okay. But it lasted less time than the first one. I tried everything they recommended and finally had to give up hope. It still sits in my kitchen. I have a lot of money invested in 2 machines. I finally found another brand that is working great! Sorry about bad news. I so wanted to have the Opal. So I am sorry to say it is a waste of money.

[This review was collected as part of a promotion.] Easy set up, fits perfectly on kitchen counter, does not take up too much space, ice is great and one batch will make enough for several drinks and once ice bin is set back in place it continues to make more. I just leave it on continuously. Great product!

[This review was collected as part of a promotion.] I’ve been using this countertop ice maker with a side tank for a few weeks now, and it’s been a total game-changer in my kitchen. Setup was quick, and it started producing ice in under 10 minutes. The side tank is a great feature—it holds extra water, so I don’t have to refill it constantly. It makes a good amount of ice per cycle, and the bullet-shaped cubes are perfect for drinks.

[This review was collected as part of a promotion.] I was SO excited for this product and it is holding up to the hype. I have always wanted an ice maker but never pulled the trigger on one. It makes the perfect bite size nuggets (my kids love just snacking on some ice now) and the reserve tank makes it easy for a busy mom to keep up with. It is a little loud while making ice (but I can't say I've come across a quiet ice machine) and im concerned about how hard it may he to clean/sanitize in the future but so far I'm obsessed! Also a nice touch it matches my other GE appliances.

Okay first off let me say that I have had a couple of different types of countertop ice makers from the small to the large. This one is the quietest one that I have ever heard. I can’t even tell it’s running. The capacity is great I can’t feel my 40 oz cup and there is still a good amount leftover. It produces very fast and it’s filled up in no time. The size is big but I like the side tank so I don’t have to worry about the amount of water because I can see clearly. I haven’t had this long but it seems easy to maintain, I like how the instructions mentions how often you could descale and clean the machine.

[This review was collected as part of a promotion.] Wow!!! The GE Profile icemaker is a game changer in my home. We love that we can just scoop and fill our cups. We have even been making our own version of a snow cone with the ice it produces. No more ice trays to fill. It fits nicely on my counter, It doesn't take up much space, looks sleek, and blends well with the countertop. My only complaint is that the outside tank hasn't worked since we set it up. Im happy for the inside tank. I just put a bottle of spring water in, and shortly, there's ice. The double tank is a great idea. It is also cool that the setup was easy.I love how when you use ice, it automatically begins replenishing as long as there is water in the tank. If contemplating on purchasing, contemplate no more.get it ,you will not be disappointed

[This review was collected as part of a promotion.] Wow, what a great ice maker! The nugget oval shaped ice is my favorite type of ice to use for drinks and this ice maker that is truly beautifully designed and blends in seamlessly with my kitchen. It enhances my kitchen counter and makes me somewhat proud to have around. I love how it’s not overly bulky and is a truly compact design. It just looks so elegant in my house and I can’t stop staring at it!! I genuinely think that GE has outdone themselves with this product. I’ve been using it for my iced coffee and drinks and my dogs love to chew ice and the nugget shape makes it easy for them to play around with, so it earns some thumbs up (paws up) from them! A really interesting feature is that apparently there’s built-in WiFi with the SmartHQ app to monitor device status and schedule fresh ice. It also comes software updates that include the access voice control through Alexa and Google, which is very impressive for an ice maker. I expect these kinds of features from a laptop, not my ice maker, so this is a definite nice surprise. It also comes with a side tank which was another added bonus, and makes it easier to get ice faster and more efficiently. The only thing that I’d callout is that the packaging says that it only takes 10 minutes to make fresh made ice, but their instructional video online says it takes about 20 minutes. I would agree with the video; upon initial installment it took closer to 20 minutes, but maybe after using it longer the machine will adapt and speed up to 10 minutes! This will be perfect for keeping the drinks chilled for summer barbecues. Overall, I’d give this a 9.4/10 as it’s a phenomenal ice maker; highly recommend people to try it out.

HI, I wish I could say no stars, but this is a lot of money for a product that lasted 1 year and 3 months. Cleaned and scaled every 10days . No warranty. Please please don't buy this. I have been on hold for a total of 9 hr the last 2 days for support and still haven't gotten through.

Having owned an earlier version of this machine, I'm pleased to say that it keeps getting better...and it was already fantastic in earlier versions. The capacity has been expanded, the texture of the ice is "chewy ice" with the perfect density. For people with sensitive teeth who still like to chew ice, this ice maker is ideal. We use water from our water machine, making maintenance very easy as no build-up of minerals happens. We have found the size of the machine perfect for our beverage station and even when it is in production, it produces a LOT of ice without making noise to distract or interrupt conversations, reading, etc. We don't even notice it's there until we want amazing ice. This is not one of the cheap versions of an ice machine that only lasts a summer. It is a high-end appliance that elevates special cocktails, sodas, and even plain water. My primary motivation for always having this ice maker is that it helps me drink all of my daily water goal.