[This review was collected as part of a promotion.] I love the pellet ice so my husband bought me this for Christmas even though my GE refrigerator has an ice maker.

HI, I wish I could say no stars, but this is a lot of money for a product that lasted 1 year and 3 months. Cleaned and scaled every 10days . No warranty. Please please don't buy this. I have been on hold for a total of 9 hr the last 2 days for support and still haven't gotten through.

[This review was collected as part of a promotion.] Horrible noise coming fro inside machine. Just found out this most be a known problem since I found many video's on YouTube about folks having the same issue. Very disappointed since this ice machine was not cheap.

[This review was collected as part of a promotion.] Easy set up, fits perfectly on kitchen counter, does not take up too much space, ice is great and one batch will make enough for several drinks and once ice bin is set back in place it continues to make more. I just leave it on continuously. Great product!

[This review was collected as part of a promotion.] I love this machine. I had been looking at it for months and months, until I decided to purchase it. I love the nuggets that it makes and the speed of it. I would recommend anyone who’s thinking about it get it. It’s worth it. I love it!!!

Having owned an earlier version of this machine, I'm pleased to say that it keeps getting better...and it was already fantastic in earlier versions. The capacity has been expanded, the texture of the ice is "chewy ice" with the perfect density. For people with sensitive teeth who still like to chew ice, this ice maker is ideal. We use water from our water machine, making maintenance very easy as no build-up of minerals happens. We have found the size of the machine perfect for our beverage station and even when it is in production, it produces a LOT of ice without making noise to distract or interrupt conversations, reading, etc. We don't even notice it's there until we want amazing ice. This is not one of the cheap versions of an ice machine that only lasts a summer. It is a high-end appliance that elevates special cocktails, sodas, and even plain water. My primary motivation for always having this ice maker is that it helps me drink all of my daily water goal.

I wasn't sure the size of the cubes were ideal until I started using the machine. They are small consistent with the size your get at fast food restaurants. However they chill your drink evenly and are crunchable. If you like crushed ice without having to crush large cubes this device is for you. What I really like is you can make filter water ice cubes at home and the taste of the cubes are not compromised by sitting in the freezer %26 developing that freezer taste. Your drinks can be pure tasting. It takes a while to produce the ice but other than filling the reservoir it's totally automatic.

[This review was collected as part of a promotion.] Love the ice but since this is the original model, there are several things that are really annoying. Mainly the seepage of liquid every time you open the bin. Also the spraying of water all over the ice (causing it to melt) every time you get any amount of ice from the bin. Requires constant wiping off of area around the icemaker every time you open the bin.

Picked up early May, fan already gave out by July 4th.

Very easy set up, clean modern look. Perfect size ice nuggets. Quiet operation