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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
3.9 out of 5 stars
stars
420 ratings307 reviews
  1. 5 stars63% (265)
  2. 4 stars9% (36)
  3. 3 stars3% (14)
  4. 2 stars5% (23)
  5. 1 star20% (82)

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Showing 131-140 of 307 reviews
May 10, 2026
Reviewer name: The Nugget maker
4 out of 5 stars
4 out of 5 stars review

Great ice

This is our first GE ice maker.it's first gen but it's still a lot nicer than the first two off brands we purchased. The ice is a lot nicer in size texture and seems to stay a lot longer without melting

Review from geappliances.com
Helpful?354GVIG69MP419997171269
reply from GE_Appliances

We are glad to hear that you are enjoying your new Opal Icemaker. We hope you enjoy the convenience of having that famous nugget ice anytime you want. This new Opal will be sure to keep up with all the cold drinks you make this summer!

Dec 10, 2025
Reviewer name: llsumner
5 out of 5 stars
5 out of 5 stars review

Excellent ice production

[This review was collected as part of a promotion.] I have only owned for a short time, but WOW I'm in love. It seemed to take forever to do the initial set up. That is the only thing that took time. Ice production has been very timely. So much better than our last ice maker. My husband looked at me and said, "We should have bought this a long time ago." I agree.

Review from geappliances.com
Helpful?354GVIG69MP419997171269
Dec 11, 2025
Reviewer name: Ta4al
5 out of 5 stars
5 out of 5 stars review

Doctor recommended me trying this.

[This review was collected as part of a promotion.] So excited to receive this. I stay dehydrated about 70% of the time. I absolutely hate drinking water but love ice. My Doctor suggested trying this and I'm very optimistic. If you're interested in my experience feel free to check back with me later

Review from geappliances.com
Helpful?354GVIG69MP419997171269
Dec 29, 2025
Reviewer name: Derek
1 out of 5 stars
1 out of 5 stars review

0 for 2 - poor quality, poor GE customer support

Both ice makers made incredibly loud squealing noises on day one. Occasionally made ice, but more often than not, it only made noise. Tried using GE's recommended “solution” of cleaning with vinegar to descale my brand new ice maker. Look on YouTube and you will see so many videos about squealing GE ice makers. It is frustrating GE doesn't stand behind their product.

Helpful?354GVIG69MP419997171269
Nov 21, 2025
Reviewer name: JOCELYN
1 out of 5 stars
1 out of 5 stars review

Broke after only 2 full months of use.

I really loved this ice maker until it stopped working less than 3 months after purchasing it. It was working fine at first. We kept it clean and descaled. Recently, it just stopped making ice and kept saying we needed to add water even when the reservoir was full. We drained it, cleaned it again, refilled it and the same thing happened again. Apparently, others have had the same problem. So, we returned it. I will miss my nugget ice.

Helpful?354GVIG69MP419997171269
Nov 21, 2025
Reviewer name: RANDOLPH
1 out of 5 stars
1 out of 5 stars review

Worked 2 months

We love this icemaker, it was fast producing ice and the ice was perfect. After about a month, we got a low water indication and it stopped making ice. We drained and cleaned it and it started working again. Two weeks later and the same thing. Again I was able to resolve the issue. Now it is exactly 2 months old and it happened again, but this time I could not get it to work again. Sam's is excellent and is processing an exchange. We will get a replacement, but our confidence took a major hit. After reading about similar issues, I am concerned how this product is going to age. It is very expensive to fail after only two months and it seems to be happening to others.

Helpful?354GVIG69MP419997171269
Dec 1, 2025
Reviewer name: GAYLA
2 out of 5 stars
2 out of 5 stars review

Worked great 1.1/2 years. Warranty useless!

I loved our ice maker until it quit after 1 1/2 years! I bought the additional warranty but it was useless! I've called several times, got the run around, been on hold…..still no positive response. Warranty company said check with manufacturer, manufacturer said their warranty is only 1 year. I've done everything they told me %26 when I turn it on, it makes ice for about an hour then water runs down inside back of machine, melting available ice! I do not recommend this product!

Helpful?354GVIG69MP419997171269
Dec 27, 2025
Reviewer name: Adam
1 out of 5 stars
1 out of 5 stars review

The Whining noisy ice maker

I have purchased %26 returned this item 3 times within a year all for the same exact issue, it makes the ice but after 3days to a week out of nowhere it starts whining out of control, even when turned off it still continues whining, it will need to be unplugged for it to stop. I have videos i would like to submit but this review only allows photos. After the 3rd time, i returned the item and went with a different brand..

Helpful?354GVIG69MP419997171269
Jan 14, 2026
Reviewer name: Nothappysquirrel
1 out of 5 stars
1 out of 5 stars review

Doesn’t last

I bought this in November of 2024. It has already given up. I took care of it, cleaned and descaled on scheduled according to the manual. Now it doesn’t make ice at all. It forever stays on that blue signal saying it needs water even when it’s full. I cleared the water lines and there’s no blockage. Apparently the pumps give out after a year to make people buy new machines

Review from geappliances.com
Helpful?354GVIG69MP419997171269
reply from GE_Appliances

We'd like to assist you with your Opal having a blue light indicator constantly. We recommend placing the Opal into Cleaning Mode using the switch located on the back of the appliance, then pressing the front Power button. Allow the Opal to run in this mode for approximately three minutes. During this time, if the pump is operating correctly, you will be able to see and hear water pumping through the unit. If water begins pumping, this confirms the pump is functioning properly, and you can switch the ice maker back to Ice Mode and resume ice production. However, if water does not begin pumping during this time, or if the Opal continues to display a blue light even though the pump appears to be working, we recommend calling our Opal team at 866-907-6718 for further assistance.

Dec 28, 2025
Reviewer name: mandajane
2 out of 5 stars
2 out of 5 stars review

HORRIBLE grinding noise!!

[This review was collected as part of a promotion.] I have had this ice maker for 3 weeks and it randomly makes the most horrific screeching sound, like grinding gears. Ice is great if it just would stop with that sound. Think "Most annoying noise in the world sound on Dumb and Dumber"...

Review from geappliances.com
Helpful?354GVIG69MP419997171269
reply from GE_Appliances

If you have not already done so, please follow the cleaning and sanitizing procedures listed in the Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--9_JHdteK--/248fcfa1db27d93cf26d2d04dad1f2db57a3f5f1.pdf - We're confident this will help.