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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
3.9 out of 5 stars
stars
420 ratings307 reviews
  1. 5 stars63% (265)
  2. 4 stars9% (36)
  3. 3 stars3% (14)
  4. 2 stars5% (23)
  5. 1 star20% (82)

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Showing 1-10 of 307 reviews
Oct 29, 2024
Reviewer name: Suzi Wollman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Ice Maker!!!

This is absolutely the best ice maker I have ever bought and I have bought at least 6! I just can’t say how amazed I am with this machine. It makes ice fast and keeps the bin full. Tank is easy to fill and I use filtered water, not tap water. I love the soft pellet ice so much better than the nugget ice. Should have bought this one the first time! Excellent price, great purchase! GE products rock! One note, this machine was too high to fit under our cabinets so had to place on our bar cart which was fine!

Helpful?354GVIG69MP419997171269
Nov 3, 2024
Reviewer name: Pat64
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GE Opal ice maker

Love my Opal. Arrived well packed and was easy to install on counter and start using.

Helpful?354GVIG69MP419997171269
Aug 17, 2026
Reviewer name: Jonny O
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

"Sonic Ice at Home"

If your like our family, in the summer, there's never enough ice. It seems like we make a trip to Sonic to get a bag of ice every other day. Not any more... With the GE Opal Nugget Ice Maker 2.0 we have all the ice we need and we don't have to experience an "Heat" to get it. We love our new ice maker. Pick yours up while supplies last.

Helpful?354GVIG69MP419997171269
Dec 8, 2025
Reviewer name: ses71
3 out of 5 stars
3 out of 5 stars review

Loudest ice maker of all time.

[This review was collected as part of a promotion.] While this ice maker generates good ice, it produces the most obnoxious and annoying sounds to the point my kid couldn't sleep through the night. I had to unplug it 2 days after I got it hooked up.

Review from geappliances.com
Helpful?354GVIG69MP419997171269
reply from GE_Appliances

We recommend running a full cleaning/descaling and sanitizing cycle to resolve this issue. You can find the instructions for this starting on page 7 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--1jfWxVD5--/sucedrcowdih1xgqteu1.pdf. Please note, to ensure proper performance, we do recommend only using distilled water in your Opal.

Sep 28, 2026
Reviewer name: Grokpurple
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Miffed

We love the ice and the quantity it makes, BUT we are on our 3rd ice maker. And this one does the same thing the other 2 did. It makes a screeching noise so loud we have to turn it off. Then turn it back on later until it starts screeches again. This happens so often we can't leave it turned on at night or when we leave the house. We will probably return this one too.

Helpful?354GVIG69MP419997171269
reply from GE Answers

We&#39;re glad to assist with the operation of your Opal. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Using vinegar in the descaling cycle can help break up the minerals as well. <br />It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. Using our scale-inhibiting filter, part P4INKSFLTR, is designed to increase the time between cleanings and reduces the solidification of scale. <br />It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit. <br /><br />Please review the article titled “Opal Ice Maker - Normal Sounds” on the GE Appliances website.

Aug 14, 2026
Reviewer name: Kayla
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Hoping we just got a bad one

Planning to return. Purchased on 7/31/26 and within a week it’s already making a loud screeching sound that only is remedied by turning it off for a few hours but can possibly happen again same day. Really hoping it’s just a defect.

Helpful?354GVIG69MP419997171269
reply from GE Answers

We would like to assist you with this Opal and gather some additional information from you. Please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with you quickly.

Aug 19, 2026
Reviewer name: William
1 out of 5 stars
1 out of 5 stars review

A seriously flawed product.

I was sooo excited to get this. I had done a lot of research, and despite a few reviewers on different sites saying that it suddenly began making loud noises, I thought "that won't happen with mine". Long story short, it makes great ice, and it makes it fast. We loved that, as well as it's countertop ability, and no need for a dedicated water line or drain line. We left it running 24 hours a day, and for the first few days everything was great. On the 4th or 5th day, we were watching TV at about 5PM when all of a sudden it sounded like someone began screaming right behind us. Scared the tar out of us. I'm talking about someone standing right behind you suddenly screaming as loud as they can, as if they were in great pain. I had read that the fix recommended by GE for this issue was to "unplug the icemaker and wait for 2 to 4 hours, so the icemaker can thaw and reset". So that's what we did. After waiting 4 hours, we plugged it back in. Ice began to be made, and everything seemed fine. At approximately 2:30 AM the same night, roughly 5 hours after plugging it back in, my wife and I were shocked awake by the same screaming ice maker. I'm not sure I can properly or adequately convey the noise this makes, and this site won't let me attach a video. Picture in your mind sleeping soundly and someone coming within 3 feet of you and yelling/screaming as loud as they possibly can, and they won't stop. When I returned this to Sam's Club, the clerk told me that the last person that returned one of these said the same exact thing happened to them. The fact that GE can continue to sell these knowing full well they're flawed is shameful. This product should be recalled.

Helpful?354GVIG69MP419997171269
reply from GE Answers

We understand that you have already returned the product and we’re happy that the retailer was able to assist you. We always recommend reaching out to us directly for product assistance so that we can work with you toward a resolution before a return is necessary; we’re always here to help.

Jun 28, 2026
Reviewer name: A Chafin
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't buy his ice maker

It makes the ice and is good ice. However, the way to scoop ice and resivor is cheap and difficult to maneuver without spilling ice out on floor.

Helpful?354GVIG69MP419997171269
Sep 7, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Horrible noise

I have been seeing all of the reviews about this ice makers. They are true. This machine makes an unbearable squealing noise and I can’t get it to stop whatever I do. Unplug, dethaw, descale. Extremely disappointed that GE would continue to sell this producer with the same problems that a lot of customers are having. Now, what are our options to something comparable?

Helpful?354GVIG69MP419997171269
reply from GE Answers

We are happy to provide guidance with the sounds of this Opal icemaker. When the Opal is in need of defrosting, it may start to squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic and may take 10 to 45 minutes. We have also provided some normal operating sounds for this unit in the article &#34;Opal Ice Maker - Normal Sounds&#34; on our GE Appliances website under the Support tab.

Aug 2, 2026
Reviewer name: Flawed product
1 out of 5 stars
1 out of 5 stars review

Bad design

The water reservoir has a flawed design. When you add water to the tank and turn it upside down, the lid opens.

Review from geappliances.com
Helpful?354GVIG69MP419997171269
reply from GE_Appliances

The Opal side tank isn't designed to come apart as shown in your video. We recommend calling the Opal support team at 1-866-907-1655 for further assistance. If needed, installation information for the side tank can be found on page 13 of the Owner's Manual: https://images.salsify.com/image/upload/s--1jfWxVD5--/sucedrcowdih1xgqteu1.pdf.