I had a First Build Opal ice maker that I bought 10 years ago. It quit working in May 2025. So i decided to buy another First Build - well they are now GE. So I took a chance. I bought it 6-13-25 and it started making the same screeching noise that my 10 year old did before it died. Not even 10 days old. I am sooooo disappointed.

I was so excited to get this machine. I spend most of the day just trying to get it to make ice. Once it does, I love it. I have to side tank full of water, the reservoir full to the max line, and it will still tells me it needs water. It is random when it starts making ice. I love and hate this machine. I wouldn't purchase this once from Sam's Club. The concept is wonderful. I would try buying somewhere else.

I should have read reviews. After spending much time setting this up and sanitizing it was such a waste of time. It makes ice just to have water spray all over the ice and melt it. After reading reviews it looks like there are a lot of issues with this machine.

Requires sanitizing too often, every two weeks

Love my Opal. Arrived well packed and was easy to install on counter and start using.

Stopped working on the third day of use...very disappointed.

Excellent pricing and availability

We absolutely are so pleased with this ice machine!

The machine quit working after 5 days

Great product