The ice is great BUT the maintenance sucks. This thing constantly has a dark gross film that comes back a couple of days after cleaning it. I've left vinegar in it for DAYS and still can't get it clean. If you have a filter, you're probably fine, but for regular water and especially hard water be prepared to constantly be cleaning this thing.

It worked great for about 4 months in the winter. We only used bottled water for the machine and side tank. It started running continuously and the ice would melt. Don't waste your time with this one especially for the price. The highest priced unit is not always the best and here is the poster child.

Two stars because the ice is great… when the machine works. It makes a loud banging sound when it doesn't. We know how to make it stop, but it will do it almost daily. Middle of the night wake up calls are frequent because it starts making the banging sound at all hours of the day. Even with the manufacturer's help and guidance to get it to stop making the sound, it only stops temporarily.

I was so excited to get this machine. I spend most of the day just trying to get it to make ice. Once it does, I love it. I have to side tank full of water, the reservoir full to the max line, and it will still tells me it needs water. It is random when it starts making ice. I love and hate this machine. I wouldn't purchase this once from Sam's Club. The concept is wonderful. I would try buying somewhere else.

I should have read reviews. After spending much time setting this up and sanitizing it was such a waste of time. It makes ice just to have water spray all over the ice and melt it. After reading reviews it looks like there are a lot of issues with this machine.

If we could give it zero stars we would. We owned this for less than 3 months and it started making these loud screeching noises. Even though it didn't indicate that it needed it, we gave it a good clean and it still screeched and screeched. Terrible... Certainly not what we expected from a GE Profile product.

Works better than I ever imagined.

The best purchase I made ever! Can’t live without this machine.

I absolutely love this ice maker!!!

Easy setup. You can leave it on all the time. Makes a nice night light. Very quiet during use.