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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
3.9 out of 5 stars
stars
420 ratings307 reviews
  1. 5 stars63% (265)
  2. 4 stars9% (36)
  3. 3 stars3% (14)
  4. 2 stars5% (23)
  5. 1 star20% (82)

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Showing 101-110 of 307 reviews
Jan 5, 2026
Reviewer name: S Adcock
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

icemaker

love it so far

Helpful?354GVIG69MP419997171269
Dec 23, 2025
Reviewer name: BJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really nice & great ice

Love it!

Helpful?354GVIG69MP419997171269
Aug 17, 2026
Reviewer name: Hopey 17
3 out of 5 stars
3 out of 5 stars review

Extra Tank doesn't work

I love the machine makes great ice super fast only thing is it will not get the water from the tank on the side. I've moved it, cleaned and nothing. It only did it once and never again. Also it tends to melt in the macine.

Review from geappliances.com
Helpful?354GVIG69MP419997171269
reply from GE_Appliances

We encourage you to review page 12 of the Owner's Manual to ensure the tubing is connected properly - https://images.salsify.com/image/upload/s--9_JHdteK--/248fcfa1db27d93cf26d2d04dad1f2db57a3f5f1.pdf. Check to be sure the hoses are lying flat. If the water still doesn't flow, lift the tank from the ice maker and raise it 4" to 5" until water starts to flow then, place the tank back in position. It is normal for the ice in the bin to melt. The Opal ice maker does not maintain the temperatures needed for keeping the ice frozen. The water from the melted ice is recycled, filtered and used to make new ice.

Aug 5, 2025
Reviewer name: R B R
1 out of 5 stars
1 out of 5 stars review

poor product DO NOT BUY

If i could give this product 0 stars i would after following ALL setup instructions and making ice for the first time the machine started and a few nuggets started to appear after 2 hours not much ice was produced after 6 hours i had 1 quart of ice at that point i stoped and called Manufacturer for help they recommended starting over and i did the ice making process was a little faster but only 2 quarts of ice was made after 6 hours at that point i should have read reviews about this product i noticed the product ran hot too hot i would say and made a loud of noise for my liking so i will be returning this product to store foe a full refund i do not recommend this product for above reasons

Helpful?354GVIG69MP419997171269
Mar 29, 2026
Reviewer name: ITSS
5 out of 5 stars
5 out of 5 stars review

Quick ice.

Loving the ice nuggets. Works quietly and has night light. Makes perfect ice nuggets, large capacity holding tank. Is about half an inch to tall to fit under countertop. Had to locate on top of a small refrigerator used for drinks. The external tank must be removed to fill with water rather than pouring water from the top, a slight inconvenience.

Review from geappliances.com
Helpful?354GVIG69MP419997171269
Oct 5, 2024
Reviewer name: Harris
5 out of 5 stars
5 out of 5 stars review

There are days...

There are days when I think that this GE Opal ice machine is the best thing in the kitchen. The other days I just love the convenience of fresh, easily available ice. The size of the ice pieces is perfect for drinks or going into a blender. I purchased the one with the side tank and it definitely was the right decision. It is easier to fill the side tank. I use distilled water The only downside to this machine is the monthly cleaning. After a few times, it becomes a smooth process and you will want clean ice! The machine will prompt you when it is time to clean I have already recommended to friends

Helpful?354GVIG69MP419997171269
Apr 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Ice maker broke before a year.

We purchased this ice maker not even a year ago and it has already broke. Warranty covered it but we was told a new warranty will not be issued and this new machine will go off our old machine so it will expire in July. It broke before a year so I'm worried this $400 machine will become a paperweight before next year.

Helpful?354GVIG69MP419997171269
Dec 20, 2025
Reviewer name: John
2 out of 5 stars
2 out of 5 stars review

Great ice, poor quality, and is failing already

Bought Nov. 30, 2025, started making and odd groaning noise after two weeks and seems like the water level sensor and pump are failing. It asked for descaling after 1st 100 hours and I use distilled water only. This tells me I think descale is based on time, not actual need. Did descale and rinse which is a pain and can get messy with side tank. Once or twice a day I have to add water in the unit water reservoir after about 2 weeks after I got it which is what leads me to think the noise is the water pump as reservoir is half full, and the side tank is completely full. After I purchased I see this is one of the major complaints. I’m giving it till new years and if doesn’t correct it self it’s going back. The ice is very nice. The unit looks very good, but the noise is louder than I expected from the unit and I had no idea the maintenance on. It would be such a pain. If I had to do all over again, I would not purchase it’s not worth the labor

Helpful?354GVIG69MP419997171269
Jun 22, 2025
Reviewer name: Opal
1 out of 5 stars
1 out of 5 stars review

Do Not Buy

I had a First Build Opal ice maker that I bought 10 years ago. It quit working in May 2025. So i decided to buy another First Build - well they are now GE. So I took a chance. I bought it 6-13-25 and it started making the same screeching noise that my 10 year old did before it died. Not even 10 days old. I am sooooo disappointed.

Helpful?354GVIG69MP419997171269
Oct 11, 2024
Reviewer name: Lynn
1 out of 5 stars
1 out of 5 stars review

Terrible Product!

I owned this and the cleaning went from once a month to every week within three months time. I do not recommend! You will be better off buy a self cleaning ice machine. You can find small industrial ones that works a whole lot better and can be cheaper.

Helpful?354GVIG69MP419997171269