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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
3.9 out of 5 stars
stars
420 ratings307 reviews
  1. 5 stars63% (265)
  2. 4 stars9% (36)
  3. 3 stars3% (14)
  4. 2 stars5% (23)
  5. 1 star20% (82)

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Showing 91-100 of 307 reviews
Sep 9, 2026
Reviewer name: Dell1497
1 out of 5 stars
1 out of 5 stars review

Stopped working after 2 months

The product was great for the first two months and then stopped working. Couldn’t get GE to fix it or send another one out. Very disappointed in the service.

Review from geappliances.com
Helpful?354GVIG69MP419997171269
reply from GE_Appliances

A member of our team will be reaching out to you via email for more information. Please respond back at your earliest convenience. In the meantime, We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Usingvinegar in the descaling cycle can help break up the minerals as well. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. Using our scale-inhibiting filter, part P4INKSFLTR, is designed to increase the time between cleanings and reduces the solidification of scale. It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.

Sep 3, 2026
Reviewer name: Janice
1 out of 5 stars
1 out of 5 stars review

The ice maker started making a loud sqealing noise after running for one day. It also started a cleaning cycle while set in the "ice" mode. The only reason I gave it 1 star was for exceptional costomer service.

Helpful?354GVIG69MP419997171269
reply from GE Answers

We recommend using only distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the recommended schedule for running descaling and sanitizing cycles. Using vinegar during the descaling cycle can also help break up mineral buildup.<br />It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. Using our scale-inhibiting filter, part P4INKSFLTR, is designed to increase the time between cleanings and reduce the solidification of scale.<br />It is recommended that there be at least 4 inches of clearance at the back, on both sides, and above the Opal to allow for proper airflow so that the fan can circulate air around the unit.<br />You can also reset the Opal by disconnecting it from power for 3 to 4 hours before reconnecting it.<br />If the issue continues after troubleshooting, please contact our Opal team at 866-907-6718 for further assistance.<br />For assistance with your customer service experience, please call the Sam’s Club team directly at 1-888-746-7726.

Nov 5, 2024
Reviewer name: Queen Grandma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great ice!

Great ice! I tried an off brand small ice marker but the ice does not stay as long as this one does. I have had an Opal before then tried the off brand but came back to the Ge! Highly recommend it!

Helpful?354GVIG69MP419997171269
Jul 30, 2026
Reviewer name: Nicolle
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY

I was so excited to use this ice machine. Within 24 hours it started making this loud noise. I turned it off maybe to reset and started it up again for it to only start making this loud motor noise in the middle of the night and would not stop unless unplugged. The ice did not make as fast as I had hoped either. I returned it.

Helpful?354GVIG69MP419997171269
Jul 26, 2026
Reviewer name: Michael
1 out of 5 stars
1 out of 5 stars review

Died after 24 hours

Died after 24 hours - "Add Water" error with full reservoir I was excited about this ice maker, but my unit stopped working after only about 24 hours of use. It started throwing a "low water" / "add water" error even though the reservoir was completely full. I went through every troubleshooting step I could find: drained and refilled the tank, ran it in cleaning mode, removed the side tank and filled the internal reservoir directly, and checked the float switch for obstructions. Nothing worked - the unit consistently reported low water regardless of the actual water level. For a brand-new machine, this points to a defective float switch or water level sensor right out of the box, not anything on my end. Disappointing for an expensive appliance to fail within a day of setup. If you're considering this ice maker, be aware that quality control issues can happen even on units that arrive working initially. I'd recommend testing yours thoroughly in the first 24-48 hours. Now to dry it out, pack it up, and take it back.

Helpful?354GVIG69MP419997171269
Jul 25, 2026
Reviewer name: Rebecca
5 out of 5 stars
5 out of 5 stars review

Love our opal!

We bought 3 of these last year at this sale and have used them daily for a year with no problems. I bought the sleeve of small chines glasses to keep next to it and the grandkids can get a small glass of ice whenever they want. It's easy to clean with a teaspoon of bleach with the hose running into the sink. We try to clean it every few months. Just add water with a teaspoon of bleach into the reservoir and let it drain into your kitchen sink. Then run clear water through it for a cycle. It's very easy. I love that it can sit anywhere on your counter. You will love it and the sale is a great price.

Helpful?354GVIG69MP419997171269
Jul 31, 2026
Reviewer name: Alyssa
1 out of 5 stars
1 out of 5 stars review

Was very excited about the beautiful color and initially the ice was great. it showed up in an absolutely busted box and on the second day it just started screeching and wouldnt stop. had to unplug drain and return. Such a disappointment. Would not recommend.

Helpful?354GVIG69MP419997171269
Jul 27, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

1st machine didn't last, next 3 screamed

The first one we got we loved. Came in silver color. But after 6 months it stopped working. Got the new,blue one in the club. First day home LOUD banshee sound coming from the machine. Barely made ice. I'm on number 3 of the blue colored machine that we just hit 4 days ago and about to return in for the banshee screaming that all 3 machines have made writhing 10 min of running. I did notice the inside the machine where the ice drops, the mechanism had a frozen chunk of ice stuck inside. Definitely not getting another one of these machines

Helpful?354GVIG69MP419997171269
Jul 25, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Noisy Ice Maker

After having this and being very happy with it, it started squealing badly. I don't mean a little noise it was like several cats fighting. The power button did no good. Watched a lot of videos and it seems to be a common problems. I local repair shops want anything to do with it.

Helpful?354GVIG69MP419997171269
Jan 29, 2026
Reviewer name: Nope
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

Great

Helpful?354GVIG69MP419997171269