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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
4.1 out of 5 stars
stars343 ratings243 reviews
  1. 5 stars68% (234)
  2. 4 stars10% (34)
  3. 3 stars2% (8)
  4. 2 stars5% (16)
  5. 1 star15% (51)

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Showing 91-100 of 243 reviews
Jan 14, 2026
Nothappysquirrel
1 out of 5 stars review

Doesn’t last

I bought this in November of 2024. It has already given up. I took care of it, cleaned and descaled on scheduled according to the manual. Now it doesn’t make ice at all. It forever stays on that blue signal saying it needs water even when it’s full. I cleared the water lines and there’s no blockage. Apparently the pumps give out after a year to make people buy new machines

Review from geappliances.com
Helpful?354GVIG69MP419997171269
reply from GE_Appliances

We'd like to assist you with your Opal having a blue light indicator constantly. We recommend placing the Opal into Cleaning Mode using the switch located on the back of the appliance, then pressing the front Power button. Allow the Opal to run in this mode for approximately three minutes. During this time, if the pump is operating correctly, you will be able to see and hear water pumping through the unit. If water begins pumping, this confirms the pump is functioning properly, and you can switch the ice maker back to Ice Mode and resume ice production. However, if water does not begin pumping during this time, or if the Opal continues to display a blue light even though the pump appears to be working, we recommend calling our Opal team at 866-907-6718 for further assistance.

Nov 21, 2025
JOCELYN
1 out of 5 stars review

Broke after only 2 full months of use.

I really loved this ice maker until it stopped working less than 3 months after purchasing it. It was working fine at first. We kept it clean and descaled. Recently, it just stopped making ice and kept saying we needed to add water even when the reservoir was full. We drained it, cleaned it again, refilled it and the same thing happened again. Apparently, others have had the same problem. So, we returned it. I will miss my nugget ice.

Helpful?354GVIG69MP419997171269
Dec 27, 2025
Adam
1 out of 5 stars review

The Whining noisy ice maker

I have purchased %26 returned this item 3 times within a year all for the same exact issue, it makes the ice but after 3days to a week out of nowhere it starts whining out of control, even when turned off it still continues whining, it will need to be unplugged for it to stop. I have videos i would like to submit but this review only allows photos. After the 3rd time, i returned the item and went with a different brand..

Helpful?354GVIG69MP419997171269
Dec 17, 2025
Brew
1 out of 5 stars review

Avoid at all costs,

Purchased one for my wife for Christmas, that one lasted 10 days before it had a horrible screeching sound. We returned that one and exchanged it for another. That one didn't even make it a day before it was making the same noise. We even did the cleaning cycle multiple times (on both new machines) and this didn't help either. We used triple filtered soft water, so very highly doubt the problem was lime buildup in 2 brand new machines. The 2nd one will be going back tomorrow when the store opens.

Helpful?354GVIG69MP419997171269
Nov 10, 2024
Catmcdy
5 out of 5 stars review

Verified Purchase

Good Deal

Ice maker is a little bigger than I expected but works good & the ice it makes is perfect.

Helpful?354GVIG69MP419997171269
May 1, 2026
anonymous
2 out of 5 stars review

Stopped working after 4 months

It was good while it lasted. The load screeching I was able to deal with it.. ice was great. After 4 months it stopped working.

Helpful?354GVIG69MP419997171269
Mar 6, 2026
LARRY
1 out of 5 stars review

bad product

It made great ice for a few months. Then it started making terrible screeching %26 other crazy noises heard throughout the entire house. The dog could hear it outside %26 would make him bark. Would not waste your money on this item.

Helpful?354GVIG69MP419997171269
Nov 10, 2025
TCothren
5 out of 5 stars review

Just the right size!

[This review was collected as part of a promotion.] This ice maker makes nugget ice perfect for drinks and the capacity is just right for my wife, myself, and my adult granddaughter who lives with us.

Review from geappliances.com
Helpful?354GVIG69MP419997171269
Nov 27, 2025
KIMI
1 out of 5 stars review

don't buy

This is 1/3 the cost of what I paid. But it eventually made too much noise %26 cleaning wasn't fun. Mold builds up in water tank 1st %26 then the well😬

Helpful?354GVIG69MP419997171269
Nov 21, 2025
CRAIG
1 out of 5 stars review

Good while it lasted, would not waste your $.

Never used anything but distilled water, cleaned and descaled as recommended. Stopped working right at 1 year. Now its a $600 paperweight and GE won't help.

Helpful?354GVIG69MP419997171269