I bought this in November of 2024. It has already given up. I took care of it, cleaned and descaled on scheduled according to the manual. Now it doesn’t make ice at all. It forever stays on that blue signal saying it needs water even when it’s full. I cleared the water lines and there’s no blockage. Apparently the pumps give out after a year to make people buy new machines

[This review was collected as part of a promotion.] While this ice maker generates good ice, it produces the most obnoxious and annoying sounds to the point my kid couldn't sleep through the night. I had to unplug it 2 days after I got it hooked up.

I've been addicted to eating Sonic ice for almost 20 years. I think I've single-handedly kept them in business with my frequent purchases of cups and bags of ice. Well, my husband just got me this beautiful machine for Christmas and I am head over heels! It's sleek, not loud, and most importantly, I can chew away on this soft ice all day every day without making a Sonic run. It's identical (if not better??) than all the best, softest, most chewable ice I've ever found. If you are an ice-eating addict, this machine is for you!

There are days when I think that this GE Opal ice machine is the best thing in the kitchen. The other days I just love the convenience of fresh, easily available ice. The size of the ice pieces is perfect for drinks or going into a blender. I purchased the one with the side tank and it definitely was the right decision. It is easier to fill the side tank. I use distilled water The only downside to this machine is the monthly cleaning. After a few times, it becomes a smooth process and you will want clean ice! The machine will prompt you when it is time to clean I have already recommended to friends

[This review was collected as part of a promotion.] I have had this ice maker for 3 weeks and it randomly makes the most horrific screeching sound, like grinding gears. Ice is great if it just would stop with that sound. Think "Most annoying noise in the world sound on Dumb and Dumber"...

[This review was collected as part of a promotion.] Horrible noise coming fro inside machine. Just found out this most be a known problem since I found many video's on YouTube about folks having the same issue. Very disappointed since this ice machine was not cheap.

I have purchased %26 returned this item 3 times within a year all for the same exact issue, it makes the ice but after 3days to a week out of nowhere it starts whining out of control, even when turned off it still continues whining, it will need to be unplugged for it to stop. I have videos i would like to submit but this review only allows photos. After the 3rd time, i returned the item and went with a different brand..

[This review was collected as part of a promotion.] So excited to receive this. I stay dehydrated about 70% of the time. I absolutely hate drinking water but love ice. My Doctor suggested trying this and I'm very optimistic. If you're interested in my experience feel free to check back with me later

The first one worked for about a day, and literally came to a grinding halt. The replacement wouldn't even turn on. These machines are a terrible design and Im really surprised Sams Club is allowing them to be sold. Pay attention to the reviews, it isn't just a few bad apples, it is just an overall bad product. (The Opal customer service didn't even try to have me get it repaired, they told me to send it back within 30 seconds of the phone call)

[This review was collected as part of a promotion.] I have only owned for a short time, but WOW I'm in love. It seemed to take forever to do the initial set up. That is the only thing that took time. Ice production has been very timely. So much better than our last ice maker. My husband looked at me and said, "We should have bought this a long time ago." I agree.