Loved the ice but had too many issues with it not working. Had to return it

Purchased this for my wife and the entire family loves !! The drinks taste so much better !!

We bought our first ice machine and it worked for half a day. It started making horrible noises so we unplugged it. The next day we plugged it back in and it worked great for another few hours. It started making horrible noises again so we returned it. We decided to get the same machine, giving it the benefit of the doubt. Horrible noises again played the same game finally took it back and will never buy another one again!

I have been thinking about this icemaker for several months, but I was reluctant to purchase due to the price and some of the negative reviews I saw. However, a doorbuster offer convinced me to give it a try, and I'm glad that I did! I was concerned that this icemaker would not work well, and might be noisy after reading some of the experiences mentioned by others. However, this product has worked flawlessly for me, and produces the type of nugget ice that I dearly love! I do not find it to be noisy, and it produces a sufficient amount of ice within a reasonable time. I think that the instructions for set up and use of the icemaker could be written more clearly, but with some patience, I managed to figure things out. Also, I would've preferred that the icemaker came with a metal ice scoop, rather than the plastic one I received (although, the plastic scoop appears to be of decent quality). Based on my experience, I would recommend this machine provided you can catch it at a good price!

Since i bought this ice maker back in November 2025, i have never turned it off and it has been making ice 3-4 times a day everyday since i plugged it in. I hope it never dies on me but if it ever does I'll know how hard it worked for me and I'll definitely buy another one

A total piece of crap! This is my second attempt at getting the Profile 2.0, and both of the units are worthless. The grinding, squeaking, moaning noise that comes out of this little machine can actually be heard from outside my house with the windows and doors closed. It is unbearable and just screams that it’s a poorly engineered product. GE, you should be ashamed of yourself. What a piece of crap you are building.

We were so indecisive about ordering this. We’ve had other countertop ice makers that were “meh”. This one is amazing. It is a little work horse. After the initial cleaning/setup it’s been effortless. Just add some water to the side tank every few days. We are using reverse osmosis from our house. The ice is perfectly clear and doesn’t melt and form an iceberg in the holding bin. It makes all we can possibly need. It’s quiet. This model does not have a separate cleaning cycle button. It just has the one button for cleaning purposes. It’s explained well in the directions. It comes with a filter you can install in the water reservoir, if needed for your water. We’re so happy we made this purchase. We did buy the extended warranty….which we never do. Ice makers are notorious for mechanical issues. We decided for the small up front cost, it might be worth it. We’re hoping to not find out if it was a good idea.

Product is awesome. Makes just the right amount of ice that I need. Makes the drinks colder..Nugget ice is super cool.

I love this ice maker! It’s quick, the ice is yummy and the space it takes up is perfect for my kitchen.

OMG! Better than sonic ice! I was skeptical but it’s the real deal. Makes a decent amount for a couple people. I eat ice a lot. Not that loud. Instructions could be way better but I figured it out.