This is my second Birdfy bird feeder. The first one was plastic and eventually broke. So, I “upgraded” to this solar metal birdfeeder. Having owned a Birdfy bird feeder previously, I am familiar with how their product works. I have deleted their app countless times and reinstalled it. I currently have the most recent version. I have added and deleted the birdfeeder camera itself dozens of times. The birdfeeder camera connects to Wi-Fi with no problem, but will not allow a live feed or software updates. My signal strength shows “perfect” in their app. Birdfy has virtually zero customer service support. I have been calling the customer service number for two weeks. They have a recorded message saying that no one is available! When you get on the live chat within the app, it's difficult to do anything because you're on a live chat. The live chat repeatedly tries to get you on Wi-Fi. My problem is not getting on Wi-Fi. Needless to say, it has been a horrible experience and a waste of countless hours. I will be returning my bird feeder as Birdfy does not offer any form of decent customer service to help customers like me resolve problems with their products.

A week of it not working, I returned it Dear valued Birdfy family, We sincerely apologize for the great inconvenience and negative impact this domain service provider incident has caused to your daily use, and we deeply appreciate your continuous patience, trust and understanding. Our technical team has been working around the clock to troubleshoot and fix the issue actively. We are writing this update to inform you of the latest recovery progress, exclusive compensation benefits, and official recovery timeline.

When we bough lt this, the company had failed to renew their domain. Everything was down for days. Couldn't register it. How do you forget to do that? I tried to call during their business hours and the recording said they were not available. Once they got back up and running, the camera would lose connection often. The only light that showed was the res atatus one that shows it was charging. After that, the light never indicated anything. And it's hard to know if it's on or off. The chimes are different but there is no documentation about it. Over all it was a very frustrating experience and I returned it. Not worth the hassle at all. They need to step their game up.

I'm incredibly impressed with this Birdfy feeder. The premium metal construction feels exceptionally sturdy and weather-resistant, giving me confidence that it will last for years. The integrated solar panel is a huge plus - it keeps the camera fully charged even on overcast days, making the whole setup completely maintenance-free. The AI camera captures crystal-clear, sharp video, and the motion detection is spot on. It accurately identifies the different bird species visiting our yard and sends instant notifications, which has been incredibly fun to track. The app interface is intuitive, easy to navigate, and sharing cool clips with family is seamless. It's the perfect blend of high-tech and nature. Easily a 5-star product!

This feeder is a great way to get into viewing birds. Its well packaged and built and easy to set up with the Birdfy app. It also comes with all mounting hardware needed for trees, posts, or poles. I recommend this feeder for anyone looking to get into bird watching.

i've been a huge fan of birdfy for a while, and bought a previous generation of feeder in 2025 as a gift (still going strong!). i am so excited to have one for myself now. there are so many quality of life upgrades have been made on the new generation of feeder! the camera is so clear and easy to access for maintenance and cleaning. i love that the whole body is made of metal to deter chewing, mold, and damage. it feels very solid and sturdy. the seed guard is attached with latches so squirrels and raccoons can't remove it and drain your feeder. i also love that the solar panel is integrated so there are no cables available for squirrels to chew! my family and friends love that it's easy to share access to the camera so we can compare birds in our areas. my six-year-old is obsessed with rewatching all the cute and funny moments the camera catches and saves in the app. as a birdfy customer for over a year, i will also say that their customer service and support is incredible. it's easy to solve just about any problem you could run into without ever having to leave the birdfy app. support is super responsive actual humans, and they've all been so helpful in answering questions! overall 10/10, would buy again!

It worked for the first day. I noticed on day 2 I was not getting pictures. From the app, the device was missing. I attempted to add the device with success. I tried to call support. I was given a message that all associates were busy and I should call at a different time. I just tried calling again. My call was routed to China and I was told by a recording that international call rates would apply. I'm returning my Father's Day gift.

I am very impressed with the new Netvue Metal Expresso bird feeder. I love the metal construction and the adjustable perch.and AI features identifying the birds.My birds seem to love it alot. I can't believe I bought another Netvue feeder. I now have 3 and who knows maybe another in the future. I highly recommend this feeder as well as the other Netvue products. The customer service is awesome and always there for troubleshooting. Thanks Netvue for another amazing product. Can't wait to see what you come up with next. ❤️

I've flown airplanes at night in thunderstorms by myself but I can't get this bird feeder to “fly” in regard to getting it to interface with our WiFi. It is fully charged, less than 4 feet from the router and WiFi and all it does is make annoying sounds when attempting to connect. I'm returning it only hours after purchase for a refund.

I just received my new feeder and am getting it set up. My first impressions are that it is a very heavy, sturdy feeder and has been quite easy to get charged and connected to wi-fi. I feel like it's going to be a lot easier to clean. Loving the heavy duty adjustable perch and the large holes seed cover-I think my birds will also!