Customer reviews for Shark® PowerDetect™ Clean & Empty Cordless Stick Vacuum & Auto-Empty forMember photos









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I ave never been more disappointed in a purchase!
This vacuum would be great if we didn't have pets! (We have 2 dogs and 2 cats) I have to stop every couple of minutes and unclog hair and debri that builds up on the roller brush. The only way it really sucks anything up is if it is in turbo mode. However, then the battery dies before I get half way through with the house ( our house is only 1300 sqft) I really wish I would have stuck with a classic upright vacuum 😢
Hi there, Thank you for taking the time to leave a review. We’re really sorry to hear how frustrating this experience has been, especially in a home with multiple pets. We completely understand how disappointing it can be to constantly stop to remove hair from the roller brush, rely on Turbo mode for effective pickup, and then have the battery run out before you’re able to finish cleaning your home. That’s certainly not the convenience you were hoping for. Your feedback about pet hair buildup, suction needs, and battery life is important to us and will be shared with our product team. We recommend reviewing the troubleshooting guide for your Shark POWERDETECT Cordless Vacuum, which includes steps that may help improve brushroll performance and efficiency when cleaning pet hair: https://support.sharkninja.com/article/IP3225-Series-Shark-POWERDETECT-Cordless-Vacuum---Troubleshooting-Guide If those steps don’t resolve the issue, the guide will direct you to our Customer Support team so they can assist further and review available options with you. Kind regards, Shark Home
Keep your money … not worth it
I have really tried to like this product. Best features are charging station and self cleaning . Boost power is very poorly designed and only gives a boost transitioning from hard floor to carpet. Does not pick up well on hardwood floors. I would return this if I could , but waited too late. SO NOT WORTH THE MONEY.
Hi Pearl, Thank you for taking the time to share your detailed feedback on the PowerDetect Cordless. We’re sorry to hear that your experience did not meet expectations, especially after giving the product a fair try. We appreciate you highlighting the features you liked, such as the charging station and self‑cleaning function. At the same time, we understand your frustration with the boost power behavior and pickup performance on hardwood floors, as well as the disappointment of feeling you missed the return window. That’s certainly not the value or experience we want for our customers. We’d like the opportunity to troubleshoot this with you and review whether there may be settings, usage tips, or support options that could help improve performance. Your feedback is important and helps guide future improvements. Please reach out to our support team here so we can assist you further: https://support.sharkninja.com/contact-us Thank you again for sharing your honest experience. Sincerely, Shark Home
LOVE
Love this vacuum! The auto empty is such a nice feature, in fact, i'm more inclined to vacuum more often, (like twice a day at least often). I have 4 very furry shedding babies, and nasty allergies, so this vacuum has been a GAME CHANGER. I got this in a bundle with the steam mop, and my floors are looking soooo nice!! Thanks Shark(:
Disappointed
I own Model: BU3521, and thought I would upgrade to this model to keep in a different area of my home. I love the convenience of no cord and vacuuming every day, so I figured since this had more features and it was more expensive it would be an upgrade. What a disappointment, I wish I had bought another BU3521. It's hard to turn on, it doesn't detect the flooring easily - doesn't pick up when vacuuming in reverse like the description says. When I used the power boost, the charge didn't even last 20 minutes. I didn't save the box, so I don't know how I can return and replace with the other model...Shark, can you assist?
Hi Katie, Thanks for taking the time to share your experience with us. We’re really sorry to hear that your Cordless PowerDetect hasn’t lived up to your expectations, especially since you’ve enjoyed your BU3521 so much. Turning the vacuum on should feel easy, floor detection should be consistent, and the vacuum should pick up effectively in both directions. We understand how frustrating it is when these features don’t work the way they should. We also know how disappointing it feels when the runtime drops too quickly while using power boost. Even without the original box, we’d be happy to take a closer look at your unit and explore options to make this right for you. When you have a moment, please reach out to us here so our team can assist you: https://support.sharkninja.com/contact-us Sincerely, Shark Home
It's just OK!
I've been trying multiple cordless vacuums. This one is just ok. The suction isn't amazing and it does NOT suck crumbs from corners well. I feel like it works best when on “boost” mode as shown in the video, but even so it doesn't suck much from corners. It has a self cleaning system which is convenient. It's nice and compact and easy for storage can fit into any corner in your home. It's ok not amazing I will be trying out other cordless vacuums until I find my favorite one.
Hi Fatina, Thank you for taking the time to leave a review. We’re sorry to hear that the suction and corner‑cleaning performance haven’t met your expectations, and we understand how disappointing that can be when trying to find the right cordless vacuum. We appreciate your feedback and will be sure to pass it on to our product team. In the meantime, we recommend trying our troubleshooting guide, which may help improve performance: https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca If the guide doesn’t resolve the issue, it will direct you to our Customer Service team for further assistance. Kind regards, Shark Home
Workhorse no doubt
I purchased this about a month ago and have been using multiple times a day as I have a boxer dog who sheds like he's raining here and two English Angora bunny rabbits who produced a lot of wool The Shark PowerDetect Cordless is an absolute workhorse that has completely simplified my cleaning routine. The performance is top-tier, and the Auto-Empty dock is a total game-changer for convenience. While the power buttons are placed right on the handle—making it easy to accidentally toggle modes while vacuuming—it is a minor quirk rather than a deal-breaker. The speed and suction power are so impressive that I’ve already recommended it to friends and am planning to buy a second one specifically for my basement. The Shark PowerDetect pro outclasses my Dyson V8 in every category that matters. Despite being more affordable, it offers superior suction power and longer battery life for deep cleaning sessions. While Dyson is the bigger name, Shark wins on durability and overall value—Dyson should take notes on how to build a high-performance vacuum that actually lasts. Performance: the Shark picks up more debris in fewer passes. Run Time: the Shark last long enough for me to do my whole house and still have battery life left over. Build Quality: the Shark feels sturdier and handles daily wear and tear better. Cost-to-Value Ratio: more for money with the Shark I only wish that it came with the handheld Motorhead as an accessory instead of a separate purchase. Feel free to send me one if you'd like Shark 😁 and thanks for making my daily floor cleaning much more manageable.
Difficult to Use
Am I Doing Something Wrong?? I was so excited to get this vacuum. The first brand name vacuum ive invested in. But this is the WORST?? Even on eco mode the suction is too strong to use on rugs (being too "good" was not what I expected) and immediately jams, blocking airflow, and turning off the rollers. This isn't able to be fixed without turning it off and back on, adjusting back into eco mode, and almost always getting blocked again immediately no matter how I adjust where I start. Speaking of which, the button for switching between modes is directly under the index finger, causing it to be very uncomfortable to hold while trying to avoid this button. Holding it like this is also uncomfortable with it being too heavy to comfortably lift repeatedly to adjust positioning. Uncomfortable positioning continues with the button to press in utilizing the multi-flex technology. It's placed with ease of manufacturing, but not for ease of use. An additional inconvenient "feature" is the "self standing" lock. Any time you get near 90⁰, the head locks into place and has to be manually corrected before continuing, but is not able to stand freely while in use due to the posterior wheels and weight. I really want to love this vacuum for the self emptying and charging while docked, but every time I use this it just gets more inconvenient. Please help if you have any tricks, as I already discarded packaging.
Hi there, Thank you for taking the time to share your detailed feedback. We’re very sorry to hear about your experience, as this is not what we want for our customers. From what you’ve described, the strong suction on rugs can sometimes trigger brushroll protection if airflow is restricted. Using a lower power mode and ensuring the airflow path and brushroll are clear of blockages may help reduce this. For rugs in particular, starting on a higher pile setting or slightly lifting pressure can also help prevent the unit from sealing too tightly to the surface. We’re sorry to hear about the discomfort with the controls and handling. Your feedback on the placement of buttons, weight, and the MultiFLEX feature is important, and we will ensure this is shared with our product team. For additional guidance and troubleshooting tips, please visit: https://support.sharkninja.com If the issue continues, we would encourage you to contact our support team so we can look into this further for you: https://support.sharkninja.com/contact-us Kind regards, Shark Home
Disappointing product
I have had this vacuum for about a year and half and I’m very disappointed. It does not pick up pet hair off of my area rug very well. If I go over my rug with a lint roller after vacuuming there is still a ton of hair. Also nearly every time I vacuum I have to pull hair out from between the soft roller brush and the plastic bumper. So it not even in the brush roll where it gets caught it’s inside the plastic bumper. It has a 2 brush roll design that is poorly executed. And yes, I change and wash the filters regularly. It doesn’t make a difference. And sometimes the static electricity build up is so much it just leaves rolls of hair on my carpet. I will not be buying a shark vacuum again and I do not recommend to anyone.
Hi there, We’re sorry to hear about your experience with the PowerDetect Cordless, especially when it comes to pet hair pickup and maintenance. We understand how frustrating it is to put in the effort of vacuuming and still see hair left behind, as well as having to frequently remove buildup from areas that shouldn’t be collecting debris. What you’ve described isn’t the performance we aim to deliver, even with homes that have pets. We’d like the opportunity to look into this further with you and help improve your experience, as there may be factors we can address directly. Please reach out to our support team so we can review your unit and work toward the best possible resolution: https://support.sharkninja.com/contact-us Sincerely, Shark Home
Don’t waste your money or time
The absolute worst. I have had this 7 months now and it’s been a problem since day 1. Not good for hardwood floors, just blows dirt around. Hair constantly gets stuck in the wheels so I have to take it apart. I actually miss my Dyson. But honestly, this has just led me back to a broom and dust pan.
Hi there, Thank you for taking the time to leave a review. We’re very sorry to hear about the issues you’ve been experiencing, particularly with performance on hardwood floors and hair becoming tangled in the wheels. We understand how frustrating this can be, especially when it’s been ongoing. We’d recommend trying our troubleshooting guide, which covers these types of concerns and may help resolve the issue: https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca If the problem continues after following the guide, it will direct you to our Customer Service team, who will be happy to help further. Kind regards, Shark Home
Great product
I have a collie that sheds constantly and this vacuum so far is the best I have owned. Portable and powerful and the automatic empty is great. So far I would highly recommend it to anyone. Great product and quick delivery.