One big mistake
This was my very first cordless vacuum cleaner. How excited I was to be able to pick up this vacuum and not be tied to an electrical outlet.
This is BY FAR the worst expensive purchase I have ever made.
When I vacuum I want suction!! I want the dirt and dust to be sucked up. Yes I ran it on high speed. This vacuum has low, medium and high. It’s suppose to give 70 minutes of vacuum time. Although it doesn’t stay, but this must be on low speed, because I am lucky to get 15 minutes.
I can’t get through two rooms and either the vacuum get plugged or the battery power starts flashing. Not long after that flashing the vacuum turns off.
Well my house is only 1230 Square feet, not a large house, and I can’t get my work done. So my solution was to purchase an extra battery. Still can’t complete my home even with two batteries.
There is a flaw too in the design of the vacuum bar. Between the roller bar and the plastic housing of the vacuum head it catches lint, dust, dirt, whatever and needs to be cleaned out on a regular basis.
I have had my vacuum over a year I really really tried to make this work but I hate it!!! I do like the auto clean docking station, but that’s about it.
I replaced it today with a bissell vacuum that is corded, may my Shark rest in peace.
So that’s my opinion … hope you have better results.
Hey Shark want to buy back this piece of ju$k.
reply from SharkNinja US
Hi there,
Thank you for your feedback.
We’re sorry to hear about your experience with the vacuum, especially the low suction, short runtime, and blockages you’ve encountered. We completely understand how frustrating this must be. The PowerDetect Cordless Vacuum features Smart Detect Technology, which is designed to automatically adjust suction based on floor type, dirt levels, and edges to balance performance and runtime. It also has a 450W motor to support strong cleaning performance, and weighs 7.96 lbs for easier handling. However, we appreciate that this hasn’t matched your expectations in use. To help maintain strong suction, we would recommend regularly checking for blockages in the hand vacuum, wand, floorhead, charging post, and dock, as well as keeping the filters clean, correctly fitted, and fully dry before use. You can find a full step‑by‑step guide here:
https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Maintaining-…
We’d really like the opportunity to support you further and see what options we can provide. Please complete the troubleshooting steps using the link below for “low suction.” Once completed, a webform will be generated requesting some information. Please ensure this is filled out and submitted. Once submitted, our team will review your information and contact you with the next steps.
https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshoot…
Kind regards,
Shark Home US