Customer reviews for Shark® PowerDetect™ Clean & Empty Cordless Stick Vacuum & Auto-Empty forStick with the corded versions
I bought this six months ago and find its not worth the money. I had a shark vertex corded vaccum before which has great suction but I needed something lighter for the stairs. I knew a battery operated vaccum would have less function than a corded but its too significant of a difference. It won't suck up dirt along the baseboards. It cant pick up cereal. It only moves one direction in carpet, otherwise it gets stuck. If there is anything the paper or ither item the size of a penny or bigger it will clog the machine. Its claim of dust free is only true when connecting the vaccum to the stand, but once you have to empty the stand (about monthly) dust still flies around. When it bends flat I can get under the dressers and bed but it doesn't fit under couch. It does have good swivel on tile floor and its nice that it stays charged in the stand and its nice not messing with a cord making it easier for kids to use on tile floors.
Hi Beccas, Thank you for sharing your experience with us. We are sorry to hear that the Cordless PowerDetect has not met your expectations, especially compared to your previous corded model. Reliable suction and easy maneuverability are important, and it sounds like this unit has not worked the way you need it to. We understand how important it is to have a product that performs well, and it is clear that this has caused more frustration than convenience. We would like the opportunity to look into this further and see how we can help. To ensure this matter is resolved promptly, we recommend contacting our team through our official support page, where a representative will be able to assist you directly. You may also consult our self-help guide, which provides detailed troubleshooting steps. All relevant links are provided below for your convenience. Support: https://support.sharkclean.com Self-help guides:https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca Kind regards, Shark Clean
Completely failed product design
This is a total design disaster. Every time I put the vacuum on the station to suck the dust out, there are debris blocking the vacuum’s dust bin cap closing and leave the bin unsealed. You will see dust flying all over the place when you use the vacuum with the dust bin unsealed. Also the button to manually open the dust bin is sensitive(the bin is completely opened just with 1/3 push of the button) located at the extremely easy-to-be-pushed spot, so when you are unaware you will dump all the dust and debris on you and the floor when you are carrying the vacuum after the cleaning. This happened really many times and it is definitely from a stupid design work rather than just clumsy of me.
Hi June, Thank you for taking the time to share this feedback with us. We are really sorry to hear about the experience you have had with your Cordless PowerDetect. We understand how frustrating it must be to deal with the dust bin not sealing properly and the debris escaping. The sensitivity of the dust bin release button and the placement you described should not be causing these kinds of issues, and we appreciate you letting us know what happened. We want to make this right for you. Please reach out to us at https://support.sharkninja.com/contact-us so our team can take a closer look and help find a solution. Your experience matters to us and we want to ensure your vacuum is working the way it should. Sincerely, Shark Clean
Save your money & frustration, buy something else!
I have had this now for 2 months. The vacuum is useless for my house. It assembles easily. I love the feature to clean under furniture. It is light and easy to push. It cannot handle hair on bare floors. It pushes it around and gets clogged multiple times even in a small room which requires taking the thing apart constantly. The AI setting is awful, just a constant slow down/power up/slow down/power up. Ecomode does not have enough suction. Power boost drains the battery before I have half a room vacuumed. Save your money if you have pet hair! You will spend more time unclogging it and your floor still won't be clean.
Hi there, Thank you for taking the time to share this feedback on your Cordless PowerDetect. We're really sorry to hear that your experience with the vacuum has been so frustrating, especially with the clogging issues and the performance on bare floors. We know how disappointing it can be when a product does not meet your needs, and we'd like to help make this right. We kindly recommend contacting our team through our official support page, where a representative will be able to assist you directly. You may also consult our self‑help guide, which provides detailed troubleshooting steps on the issues you're experiencing. Thank you again for bringing this to our attention, we're here to help however we can. All applicable links are provided below. Self-Help Guide: https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca Contact Page: https://support.sharkninja.com/contact-us Kind regards, Shark Clean
Not what I expected for the price
The vacuum works well. A bit disappointed at a few of the functions that aren’t as user friendly as the previous model I have. The battery does NOT last as long as stated. It lasts 20 minutes at most if on the strongest setting. On the economy setting the longest I’ve gotten is 35 mins. They also had no replacement batteries available to purchase when I bought it.
Hi Teresa, Thank you so much for taking the time to share your review. We’re devastated to hear that the battery life hasn’t met your expectations and that some of the functions feel less user‑friendly than your previous model. We know how frustrating it can be when a product doesn’t perform the way you hoped, especially after making a meaningful investment, and we completely understand your disappointment. Please know that your feedback is invaluable to us. We'll absolutely forward your experience about the replacement batteries being out of stock with the appropriate internal teams, so they can look into this further. If there’s anything more we can do to support you, improve your experience, or answer any questions, we’re genuinely here to help. Our Customer Care team would be happy to assist you at https://support.sharkninja.com/contact-us. Kind regards, Shark Clean NA.
Verified Purchase
Well worth the money.
I was hesitant getting this vacuum due to it’s price, but so far, it has not disappointed. The smart detect mode is great for all edging and maneuvering between carpet and hard floors. It is seamless. The extra surge of power for dirtier spots really gives a sense of a thorough clean. Eco mode is a lot quieter, best used if you need a quick spot clean. I absolutely love that I can turn on quiet mode on the charge stand so it doesn’t always evacuate the canister whenever it is put back. The only thing I have a hard time with is the weight of it. It can tire a hand out. Otherwise, great battery life, excellent cleaning modes, and the fact it can get underneath low profile furniture takes the cake. I would definitely recommend it and buy it again. After the first use, my floor felt and looked cleaner than before.
Verified Purchase
Powerful and convenient. Clogs too easily.
To keep this review short, I'll just say that the number of features this vacuum has is very impressive. The problem is that the dust bin is rather small and easily clogs the intake filter for the motor if the vacuum head is lifted upwards to dust items above your shoulders for example. This causes the vacuum to stall and has happened a few times within the first week of ownership. The raw performance of the vacuum seems pretty great and it has pulled up fine sand and dust that our older vacuum had left behind. But considering the price point of this vacuum and the inconveniences that the filters are already causing i'm just going to wind up purchasing a dyson with the frequent holliday sales they've been having. I really wanted to like this shark. The auto empty function works fantastic. I just cant see this unit holding up in the long term - especially when I cannot even buy replacement filters at the time of writing.
79 years old - best vac ever so far.
Had for a couple of weeks. Great vacuum. We love the soft roller with the brush behind it. Our old cordless vac was fine, but only had spinning brush. To test how effective it was for dust, I sprinkled a bit of baby powder onto the vinyl plank flooring. Bet my wife it wouldn't pick it all up. I won. Had to go over it three or four times. You can prove the same thing yourself with a broom versus a dust cloth. Same principle. I'll order a second roller to put in while the first one dries when I decide it needs to be washed. Also love the self emptying feature. Saves a lot of time.
Great performance
I purchased the shark cordless about a month ago. I replaced my Dyson v10 as I was unhappy with its suction. I am quite impressed with the power detect. I like that it sits on the charger, the suction is really good which matters most. I do hope more accessories come out.
Love this vacuum!
I bought this a month ago, and I am so happy I did! It picks up my dog's hair and anything she tracks in! It also is great on the couches-I used the pet brush and the motorized hand tool I purchased extra. It also is fabulous for cobwebs up high that I don't need a ladder to get or stand on a chair. I bought it mostly for dog hair since I have hard flooring more than carpet, but it also works so well on the carpeted areas and area rugs. Note: on very thick pile, it uses battery life faster. But, it charges well! The auto emptying is probably one of the best features of this vacuum!
Love it!
I have only had this a couple weeks but so far absolutely love it! We are a ranching family so our vacuum gets a lot of dirt, straw, dust, not to mention dog hair from our 2 Aussies. It has been amazing so far. This was purchased to replace an older Shark cordless vacuum but I feel the PowerDetect makes a huge difference.