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Customer reviews for Shark® PowerDetect™ Clean & Empty Cordless Stick Vacuum & Auto-Empty for
Shark® PowerDetect™ Clean & Empty Cordless Stick Vacuum & Auto-Empty
4 out of 5 stars
stars
590 ratings590 reviews
  1. 5 stars60% (356)
  2. 4 stars12% (68)
  3. 3 stars9% (56)
  4. 2 stars7% (44)
  5. 1 star11% (66)

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Showing 131-140 of 590 reviews
Apr 19, 2026
Reviewer name: RR2026
1 out of 5 stars
1 out of 5 stars review

Don’t waste your money or time

The absolute worst. I have had this 7 months now and it’s been a problem since day 1. Not good for hardwood floors, just blows dirt around. Hair constantly gets stuck in the wheels so I have to take it apart. I actually miss my Dyson. But honestly, this has just led me back to a broom and dust pan.

Review from sharkninja.com
Helpful?5TJYZ519B5YE19974510657
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re very sorry to hear about the issues you’ve been experiencing, particularly with performance on hardwood floors and hair becoming tangled in the wheels. We understand how frustrating this can be, especially when it’s been ongoing. We’d recommend trying our troubleshooting guide, which covers these types of concerns and may help resolve the issue: https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca If the problem continues after following the guide, it will direct you to our Customer Service team, who will be happy to help further. Kind regards, Shark Home

Apr 2, 2026
Reviewer name: Aspiring cleanie
5 out of 5 stars
5 out of 5 stars review

Perfect vacuum

Best vacuum I’ve ever owned and is nowhere near the cost of its D———— predecessors. Have been using it for a few months now and love the fact that I do not have to get up close and personal with the dirt and debris. It is so easy to maneuver in small spaces and under furniture. It is well made, stores neatly and is always ready to go. It cleans up the whole place and then cleans up itself!

Review from sharkninja.com
Helpful?5TJYZ519B5YE19974510657
Feb 19, 2026
Reviewer name: LilF
3 out of 5 stars
3 out of 5 stars review

Great if you don't have rugs

I've been using this vacuum for a couple weeks and it's great, except on rugs. It automatically kicks up to high speed once I move from wood floor to the rug, sucks the rug up into the roller and then shuts itself off. I was really hoping based on the description it would work for my rugs, that was my primary reason for purchasing it, but it doesn't work. It's great on hard wood and linoleum though!

Review from sharkninja.com
Helpful?5TJYZ519B5YE19974510657
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re really upset to hear about the challenges you’re having with your vacuum, especially with it shutting off when transitioning onto rugs. We understand how disappointing this must be when your primary reason for purchasing the unit was to use it on rugs. While we’re glad to hear it’s working well on hard floors, we know that doesn’t make up for the issues you’re experiencing. Here is a link to our support page where you can troubleshoot and be guided to a resolution. https://support.sharkninja.com/global-search/IP3251 Kind regards, Shark Clean

Feb 15, 2026
Reviewer name: Iguanadon
2 out of 5 stars
2 out of 5 stars review

Less than ok.

Let me preface by stating we have a 3 dog and 2 cat household. Run time is maybe 20 minutes . Collection bin is too small requiring multiple emptyings. My biggest complaint though is my wrist aches after vacuuming . Just seems balance is off and have to over compensate with my wrist to guide it where I want it to go. This model was recommended to me by Shark who knew all of our "environmental " issues(#of dogs and cats) beforehand.

Review from sharkninja.com
Helpful?5TJYZ519B5YE19974510657
reply from Sharkninja

Hi there, Thank you for sharing your experience. It really sounds like this vacuum hasn’t been meeting the needs of a busy home with three dogs and two cats, and we’re truly sorry for the strain it’s putting on your wrist as well as the frustration of having to empty the bin so often. We appreciate you letting us know what hasn’t been working for you. To help improve performance, Detect Mode may be useful, as it activates Smart Detect Technology to adjust suction based on floor type, edges, and debris levels. Features like Edge Detect, Floor Detect, Dirt Detect, Direction Detect, and DuoClean Detect are designed to boost pickup, especially in homes with lots of pet hair. The included pet‑focused tools, such as the Pet Multi‑Tool and Motorized Pet Tool, may also help remove embedded hair and debris more efficiently. If you feel the unit isn’t working as intended, please don’t hesitate to contact us at https://support.sharkninja.com/contact-us so we can assist further. Kind Regards, Shark Clean.

Feb 24, 2026
Reviewer name: JK829
5 out of 5 stars
5 out of 5 stars review

The positives are too numerous to list.

Suction is incredible and I never thought I needed the wand that bent so I could access areas under something ... now I use it and appreciate it all the time. We have 3 cats, 1 dog, and a very active wood stove and interior wood pile. Debris is a constant as are clogs with a vacuum cleaner, corded or not. So, of course, this vacuum got clogged, which was no surprise. What was a surprise was how easy it was to clear. I've yet to discover that little luxury in any other vacuum. I know this adjust speed based upon type of surface as well as degree of dirt ... Which is really, really nice ... what I didn't expect was for it to pull me along when doing my carpet. Normal for me is PUSHING the vacuum across carpet which was never fun, especially if the carpet knap was going contrary to the vacuum cleaner. The self clean I didn't need, but now that I have it, it's kinda fun. Always having the vacuum fully charged is definitely a plus, as I wasn't always faithful at plugging the previous one in. The positives for this vacuum are incredible, the only negative I have is that it's heavy. But that's a minor consideration when I weigh all that I gained. I would definitely recommend this unit . As an aside, I tried the cheap route when considering a cordless vacuum to replace my previous Shark upright, as Shark is not inexpensive. Those two attempts went to the dump today. Yes Shark is expensive, at least to me, but the value is there.

Review from sharkninja.com
Helpful?5TJYZ519B5YE19974510657
Mar 18, 2026
Reviewer name: KennyC
1 out of 5 stars
1 out of 5 stars review

Nice design, horrible battery life

We choose this vacuum for the design, attachments,battery powered and cleaning container. First few times using the battery life was good (definitley not great), lasted maybe 25-30 minutes. After the first month the battery life is horrible. It last for 10 minutes the most before the battery needs to be charged. If you need a vacuum to do a spot clean here and there this is a decent design (if it was 1/4 of the price). If you want to vacuum the whole room I would suggest looking elsewhere. For the price of this vacuum the battery should last a lot longer then that. As a spot cleaner I would recommend it if it was cheaper but definitley cannot recommend it for a whole room. Stick to corded or find a vacuum with better battery life.

Review from sharkninja.com
Helpful?5TJYZ519B5YE19974510657
reply from SharkNinja

Hi Kenny, Thank you for taking the time to share your experience with the Cordless PowerDetect vacuum. We’re heartbroken to hear that the runtime hasn’t matched your expectations, especially after the first month of use. For clarity, this unit offers different runtimes depending on the cleaning mode selected. ECO mode can provide approximately 70 minutes of cleaning time, Standard mode typically runs for about 25 to 40 minutes, Detect mode varies depending on the floor type, and Boost mode offers around 10 to 12 minutes. If your unit is consistently dropping to around 10 minutes outside of Boost mode, this may indicate an issue with the battery or something else affecting performance. We’d love the opportunity to look into this further and help find the best solution for you. You can reach our team directly through our contact page here: https://support.sharkninja.com/en-CA/contact-us You can also review helpful steps in our troubleshooting guide for this model here: https://support.sharkninja.com/en-CA/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca Kind regards, Shark Home

Mar 12, 2026
Reviewer name: Val 1970
3 out of 5 stars
3 out of 5 stars review

I think I bought my about 8 mns ago I think they have upgraded since I bought mine it sure does look like it . Mine doesn’t have the suction like it should . I read reviews about it and now I wish I would have waited till they made a better one . I love shark i have like 4 sharks but im not to happy with the shark detect clean & empty.

Review from sharkninja.com
Helpful?5TJYZ519B5YE19974510657
reply from SharkNinja

Hi Val, Thank you for taking the time to share your experience with us. We appreciate your loyalty and are glad to hear you’ve enjoyed your Shark products over the years, though we’re sorry this system hasn’t met your expectations. What you’re describing with the suction performance isn’t typical for the Cordless PowerDetect Clean & Empty System. It’s possible your unit may need a quick check, such as emptying the base, cleaning filters, or checking the brushroll, but we’d like to take a closer look to make sure everything is working the way it should. Please reach out to us through our support page so we can help troubleshoot and explore options to get your vacuum performing properly: https://support.sharkninja.com/contact-us Thank you again for your feedback, we’re here to help however we can. Warm regards, Shark Home

Feb 14, 2026
Reviewer name: Jjune
1 out of 5 stars
1 out of 5 stars review

Completely failed product design

This is a total design disaster. Every time I put the vacuum on the station to suck the dust out, there are debris blocking the vacuum’s dust bin cap closing and leave the bin unsealed. You will see dust flying all over the place when you use the vacuum with the dust bin unsealed. Also the button to manually open the dust bin is sensitive(the bin is completely opened just with 1/3 push of the button) located at the extremely easy-to-be-pushed spot, so when you are unaware you will dump all the dust and debris on you and the floor when you are carrying the vacuum after the cleaning. This happened really many times and it is definitely from a stupid design work rather than just clumsy of me.

Review from sharkninja.com
Helpful?5TJYZ519B5YE19974510657
reply from SharkNinja

Hi June, Thank you for taking the time to share this feedback with us. We are really sorry to hear about the experience you have had with your Cordless PowerDetect. We understand how frustrating it must be to deal with the dust bin not sealing properly and the debris escaping. The sensitivity of the dust bin release button and the placement you described should not be causing these kinds of issues, and we appreciate you letting us know what happened. We want to make this right for you. Please reach out to us at https://support.sharkninja.com/contact-us so our team can take a closer look and help find a solution. Your experience matters to us and we want to ensure your vacuum is working the way it should. Sincerely, Shark Clean

Apr 26, 2026
Reviewer name: FatinaA
3 out of 5 stars
3 out of 5 stars review

It's just OK!

I've been trying multiple cordless vacuums. This one is just ok. The suction isn't amazing and it does NOT suck crumbs from corners well. I feel like it works best when on “boost” mode as shown in the video, but even so it doesn't suck much from corners. It has a self cleaning system which is convenient. It's nice and compact and easy for storage can fit into any corner in your home. It's ok not amazing I will be trying out other cordless vacuums until I find my favorite one.

Review from influenster.com
Helpful?5TJYZ519B5YE19974510657
reply from SharkNinja

Hi Fatina, Thank you for taking the time to leave a review. We’re sorry to hear that the suction and corner‑cleaning performance haven’t met your expectations, and we understand how disappointing that can be when trying to find the right cordless vacuum. We appreciate your feedback and will be sure to pass it on to our product team. In the meantime, we recommend trying our troubleshooting guide, which may help improve performance: https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca If the guide doesn’t resolve the issue, it will direct you to our Customer Service team for further assistance. Kind regards, Shark Home

Jun 10, 2026
Reviewer name: miss em
2 out of 5 stars
2 out of 5 stars review

Exercise in Frustration

I received this vacuum as a gift almost six months ago. Initially I was really pleased as I loved that it was cordless and it seemed to have great suction with the floor head and I liked the wall suction feature. Over time the fuzzy strip on the floor head is almost impossible to keep even somewhat clean. The suction with the main wand is terrible and the opening is not angled properly to pick up dirt along the baseboard or anywhere the head misses. Plus the head is finicky about how it moves over carpet pile. It prefers only one direction and resists going from the opposite way. The price on this vacuum isn't that much cheaper that the other higher end cordless vacuum brands and so one would expect comparable innovation and functionality. Using it is a continual exercise in frustration and I vacuum on an almost daily basis. Overall, this is a huge disappointment. I liked my previous shark upright except for the fact that the cord was really short. I've also had the handheld shark vacuum stop working for no apparent reason.

Review from sharkninja.ca
Helpful?5TJYZ519B5YE19974510657
reply from SharkNinja

Hi there, Thank you for taking the time to share your review. We’re really sorry to hear how frustrating your experience has been with your PowerDetect, from the floor head maintenance to the suction and maneuverability concerns you mentioned. We’d really like to take a closer look at what’s going on and troubleshoot to see how we can help improve things for you. Our team is here to support you, so please reach out here: https://support.sharkninja.ca/en-CA/contact-us Sincerely, Shark Home