love it so far

We purchased this ice maker not even a year ago and it has already broke. Warranty covered it but we was told a new warranty will not be issued and this new machine will go off our old machine so it will expire in July. It broke before a year so I'm worried this $400 machine will become a paperweight before next year.

It worked great for about 4 months in the winter. We only used bottled water for the machine and side tank. It started running continuously and the ice would melt. Don't waste your time with this one especially for the price. The highest priced unit is not always the best and here is the poster child.

Loving the ice nuggets. Works quietly and has night light. Makes perfect ice nuggets, large capacity holding tank. Is about half an inch to tall to fit under countertop. Had to locate on top of a small refrigerator used for drinks. The external tank must be removed to fill with water rather than pouring water from the top, a slight inconvenience.

Bought Nov. 30, 2025, started making and odd groaning noise after two weeks and seems like the water level sensor and pump are failing. It asked for descaling after 1st 100 hours and I use distilled water only. This tells me I think descale is based on time, not actual need. Did descale and rinse which is a pain and can get messy with side tank. Once or twice a day I have to add water in the unit water reservoir after about 2 weeks after I got it which is what leads me to think the noise is the water pump as reservoir is half full, and the side tank is completely full. After I purchased I see this is one of the major complaints. I’m giving it till new years and if doesn’t correct it self it’s going back. The ice is very nice. The unit looks very good, but the noise is louder than I expected from the unit and I had no idea the maintenance on. It would be such a pain. If I had to do all over again, I would not purchase it’s not worth the labor

Two stars because the ice is great… when the machine works. It makes a loud banging sound when it doesn't. We know how to make it stop, but it will do it almost daily. Middle of the night wake up calls are frequent because it starts making the banging sound at all hours of the day. Even with the manufacturer's help and guidance to get it to stop making the sound, it only stops temporarily.

If we could give it zero stars we would. We owned this for less than 3 months and it started making these loud screeching noises. Even though it didn't indicate that it needed it, we gave it a good clean and it still screeched and screeched. Terrible... Certainly not what we expected from a GE Profile product.

The ice is great BUT the maintenance sucks. This thing constantly has a dark gross film that comes back a couple of days after cleaning it. I've left vinegar in it for DAYS and still can't get it clean. If you have a filter, you're probably fine, but for regular water and especially hard water be prepared to constantly be cleaning this thing.

Great ice! I tried an off brand small ice marker but the ice does not stay as long as this one does. I have had an Opal before then tried the off brand but came back to the Ge! Highly recommend it!

This is our first GE ice maker.it's first gen but it's still a lot nicer than the first two off brands we purchased. The ice is a lot nicer in size texture and seems to stay a lot longer without melting