We really enjoy the product and it is very natural and easy to use. The only thing we don't like about it is that the water tank often leaks. We have to partially fill the tank and fill it without removing tank from the unit.

Brand new - been trying to use the machine for a couple of weeks and the burr grinder won't get fine enough to pull the shot correctly. I had very high hopes for this machine:(

(This review was collected as part of a promotion.) Great machine - looks professional, and has my friends thinking I'm a real barista. Makes a great brew every time. Excellent Latte's.

[This review was collected as part of a promotion.] Love this machine so much I don't even have to go to coffee shop I can make a coffee shop at home with this machine . I loveee thisssss make the best you would ever taste.!

Love it! It all works super well and looks great to boot. My only complaint, and it could be a user error, is I cannot figure out the steamer wand for the vegan milk for foam

After a month of nearly daily use, we're still in love with this thing. Easy to use, zero issues. Couldn't be happier! 10/10 would definitely recommend.

[This review was collected as part of a promotion.] Wow, this KitchenAid espresso machine is AMAZING. I had no idea I needed an espresso machine until this showed up at my door. The built-in burr grinder is whisper-quiet and drops just the right amount for single or double shots. Even if you’re new to this whole espresso thing, the controls are clear, the machine heats up fast, and there isn’t a learning curve that’ll make you want to qui. It honestly looks great on my counter and is not too cumbersome, makes great espresso, and feels like your own little café in a box. My literal only caveat, because I had SUCH a hard time finding them, was that there are more filter baskets stored UNDER the machine. I have no idea why that information did not register to me. Just an FYI!

I have had three of these machines and all THREE leak water out and are unusable. This is the most frustrating machine ever and I would not recommend it to my worst enemy. When I called for a replacement, they mention they know these machines do it, but hopefully my replacement won't. Spoiler alert: it did. Do not buy this, put your money towards a much better quality machine.

[This review was collected as part of a promotion.] We were all very excited to receive this espresso machine, it was my dream espresso machine i ever wanted, but we didn’t think we had room for it. It fits well on our coffee space. The espressos we made using this machine are so much better. It is bold and smooth.

[This review was collected as part of a promotion.] This is my dream machine! It takes a little bit of practice, but once you get the hang of it, this makes it so easy to make delicious fancy coffee drinks at home! Clean up is pretty simple, and the burr grinder works well and grinds the beans to a great consistency.