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Customer reviews for KitchenAid Semi Auto Espresso Machine with Burr Grinder for
KitchenAid Semi Auto Espresso Machine with Burr Grinder
4.4 out of 5 stars
stars
408 ratings408 reviews
  1. 5 stars71% (288)
  2. 4 stars16% (64)
  3. 3 stars4% (16)
  4. 2 stars1% (4)
  5. 1 star9% (36)
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Showing 1-10 of 408 reviews
May 15, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great and easy to use.

I brought this Expresso Coffe Maker around a Month because I was looking for one that can be easy for me and my family and this one is great for use. Very easy to use for the hole family and the quality that our coffe that we make is fantastic I will really recommended to anyone.

Review from Kitchen Aid
Helpful?0U3FQM1EHQB219953902153
Jun 3, 2026
Reviewer name: ChaseA01
5 out of 5 stars
5 out of 5 stars review

Consistent Quality!

I am really enjoying this machine! It is easy to dial in, and it consistently makes quality espresso. The grinder is quiet and does not make any mess (the anti-static feature works well). For comparison, I use a Baratza Encore grinder for drip coffee; I like that grinder, but it sounds like a freight train compared to the integrated burr grinder in the espresso machine. This espresso machine heats up quickly and switches between espresso, steam, and hot water functions quickly. I was initially hesitant to purchase this machine only because my friends predominantly use Breville espresso machines. However, I am glad I went with this one. This machine appears to meet the same quality standards as my other KitchenAid products: we recently purchased a stand mixer and also have a 30+ year old KitchenAid refrigerator that came with our house. I am absolutely sold on KitchenAid products — they are built like tanks and perform exactly as promised!

Review from Kitchen Aid
Helpful?0U3FQM1EHQB219953902153
Jun 1, 2026
Reviewer name: Lady J
4 out of 5 stars
4 out of 5 stars review

Great machine but needs the right espresso beans!

This is a really great in-home espresso machine but the type of espresso beans you use definitely matter. Do NOT use dark roast/oily beans. Your machine won’t work right. As soon as we switched to medium roast espresso beans, we were in the espresso range and the shots pulled beautifully!

Review from Kitchen Aid
Helpful?0U3FQM1EHQB219953902153
Jun 3, 2026
Reviewer name: bobdbildr
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] I'm no espresso expert and this is the first espresso machine I've owned, but I'm glad I bought it. Espresso is so much better than drip coffee. The grind size and quantity seem to be very consistent. I wish it came with more accessories for preparing the portafilter, though, as it can be difficult to get the grounds flat and even, leading to more espresso coming out one side of the portafilter.

Review from Kitchen Aid
Helpful?0U3FQM1EHQB219953902153
Sep 23, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Water tank leaks

The espresso machine is built very well. The portafilter is solid and it's 58 mm and I think it produces better espresso that breville's 54 mm portafilter . The grinder is nice and beans come out nice and fluffy. Water temperature is nice and hot. Milk frother is good and produces silky smooth milk. Everything is very good but it has one huge flaw that does not allow me to keep it and that is the water tank leaks. This is something reported by many users, so I am not sure if kitchenaid has a different part for it. Also I noticed that shots were not consistent in taste back to back so I am not sure if related to water temp change, inconsistent grinding or pump. But I was able to get much nicer shots on it compared to breville, unfortunately returned the machine due to the water leak issue that starts from day one

Helpful?0U3FQM1EHQB219953902153
Jul 7, 2026
Reviewer name: CLE_Kitchen_Enthusiast
2 out of 5 stars
2 out of 5 stars review

I really wanted it to work, but reviews were right

I really wanted to believe in this machine but after a week's use I am disappointed - one unacceptable issue and one I may get used to: 1) The tank leaks - the reviews said it, and I didn't want to believe, but it does - a full tank has dripped on my counter twice now, so it is not "user error." Based on other reviews and my experience, this is definitely a design error that KitchenAid should have recalled. 2) Either the pump is not strong enough or the time is not calibrated well, but the double shot is way too short - I tried to customize it to a minimum of 30 seconds, which is a very normal time for this, and it stops too soon, and the coffee volume is minimal. So I have to run it twice, and the second time it seems that the pump "gets tired" and stops. Doesn't feel sturdy for the brand.

Review from Kitchen Aid
Helpful?0U3FQM1EHQB219953902153
reply from KitchenAid Small Appliance

Dear CLE_Kitchen_Enthusiast, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with. Thank you. Review Team

Jul 30, 2026
Reviewer name: Mart
1 out of 5 stars
1 out of 5 stars review

Request to return machine

I am not satisfied with this machine. i was excited to make my first latte with this machine, but unfortunately, the experience was very disappointing. the machine grinds far too much coffee, and it creates a considerable mess. water leaks into the drip tray. the machine is way to messy. i would like to return the machine for a full refund. please proivde instructions for completing the return.

Review from Kitchen Aid
Helpful?0U3FQM1EHQB219953902153
reply from KitchenAid Small Appliance

Dear Mart, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#399221922 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team

Jun 28, 2026
Reviewer name: ld808
1 out of 5 stars
1 out of 5 stars review

Most Dissapointed

I liked all its features and would have been very happy with the product except that it started leaking water at the water tank connector the very first time I pulled an espresso shot. I then saw on Reddit that many others were experiencing the same issue. It’s apparently an engineering flaw? I immediately returned it to the store I had purchased it and received a full refund. I was very disappointed that it was brand new and already had an issue on day one.

Review from Kitchen Aid
Helpful?0U3FQM1EHQB219953902153
reply from KitchenAid Small Appliance

Dear ld808, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#395540550 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team

Mar 23, 2026
Reviewer name: Disappointed Drinker
1 out of 5 stars
1 out of 5 stars review

Do not buy if you want out-of-the-box quality

After following all the unboxing instructions, I was immediately disappointed when I put the first tank of water onto the main unit - rapidly formed leaks from where the tube from the tank interfaces with the main unit. I could not leave the tank attached for more that two minutes before my countertop became wet. Some research on the Internet (and many of the reviews here on kitchenaid.com) indicate that I am not the only one to experience this. I'm happy for the folks who got a five-star unit out-of-the-box, but for the money, and for the KitchenAid brand, all units should be defect-free. I believe the gasket on the main unit "tube" receptacle is of the wrong size(?) for the tube from the tank, and that allows water to leak. I fixed it by stacking two 19mm OD, 13mm ID, 3mm width silicone o-rings onto the tube (see photo - maybe, I'm not sure I can add a photo) (o-ring sizes supplied if someone else needs to do this as well). After doing this, the unit has not leaked for 24 hours. But it should not have leaked at all. After my fix, the espresso machine makes good espresso. It works well, is rather quite, cleans up nicely, and looks very good. I have not used the steam wand. NOW I have the KitchenAid Espresso Machine that I thought I purchased.

Review from Kitchen Aid
Helpful?0U3FQM1EHQB219953902153
reply from KitchenAid Small Appliance

Dear Disappointed Drinker, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with. Thank you. Review Team

Apr 11, 2026
Reviewer name: Rosie
1 out of 5 stars
1 out of 5 stars review

Disappointed

Had this almost a year and really had nothing but problems. Coffee beans flying everywhere, water leaking every time you use it, inconsistent shots. Now the shot doesn’t even pull and just burns up. I had scrubbed the strainer in each port, ran a descale no less than 15 times and still nothing. Super disappointed.

Review from Kitchen Aid
Helpful?0U3FQM1EHQB219953902153
reply from KitchenAid Small Appliance

Dear Rosie, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #384267177 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team