[This review was collected as part of a promotion.] After exchanging the machine twice due to leaking issues, the third time proved no charm. I reluctantly made the decision to return the third machine rather than exchange it for another one. The third machine had actually lasted quite a while before the leaking began. I really did enjoy the quiet operation of the burr grinder and the machine did produce a good espresso. But leaking, especially on three different machines, is a quality control issue that the consumer is now having to deal with. Unacceptable. The inlet valve and pump on this machine needs reevaluation.

[This review was collected as part of a promotion.] Using this has been a learning experience! I would say using an expression maker while just normally using a coffee maker is definitely for more experienced coffee makers! Once I learned how to use it, it was really easy to use. I am still learning all the tips and tricks of how to make the best expression and it also has a grinder that is attached.I love the stainless steel it matches everything in my kitchen. If you rather save your money than going to Starbucks I would say get one of these, it’s definitely a nice little addition to your kitchen.

[This review was collected as part of a promotion.] Bought machine mid December. It worked well for a few weeks and then started to malfunction when making two shots of espresso, so we used the one shot multiple times until the new machine came. We received the new machine at the beginning of January and the pressure gauge immediately did not work. The needle would not move no matter if we used more/less beans, more/less pressure when tamping, multiple different kinds of beans. It was just simply broken. So I called kitchenaid yet again. One month later and many many hours of phone calls to wait until the previous machine had been “checked in” we have a 3rd machine coming as of yesterday. They gave me the run around many times as to when it would be checked in and to keep calling back on a certain day(this went on for weeks). With two machines malfunctioning within a month of each other, we wanted our money back, but kitchenaid was not willing to do that(even when some agents made me believe this would be an option). This has been an unbelievably frustrating time considering the amount of money and time we have wasted on this machine.

[This review was collected as part of a promotion.] This semi-automatic espresso machine with burr grinder is a wonderful add to our kitchen! We traveled to France this summer and enjoyed the French cafe from the boulangeries and patisseries across the cities. Little did I know that transitioning to our own espresso machine upon our return would be so easy and so wonderful. Many thanks to my SIL for gifting me this machine -- it's an amazing addition to my entrepreneurial WFH lifestyle.

[This review was collected as part of a promotion.] I have had this machine awhile….The first one had a glitch in the espresso stream, but it was replaced promptly and hassle free. I am impressed with the quality of the shots. I also like that you can customize the amount of water you want to use when adding to your shots…This machine is very user friendly and makes a great espresso…Highly recommend for the price!

Christmas gift that didn’t function. Total bummer. After hours of trying to get this machine to work it’s totally defective. Extremely unhappy and disappointed. Hoping the return process will be ok although they are not open on the weekend so it’s not starting off well.

[This review was collected as part of a promotion.] Super excited to receive this machine!!! Built really nicely looks like stainless steel. A little heavy. Definitely heavy for older person. Grinder is amazing. It’s taste like your at a coffee shop just buy syrup that’s flavored, cream, and your got your own latte.

[This review was collected as part of a promotion.] I think this espresso machine is ok. First of all, it not including all the baskets like it shows on the box, kinda misleading when there’s only 1. The coffee is good, there is also water filter which I like. It also comes with book of recipes like flat white, americano, capuchino etc. It is good however for the price I have to think twice and compare with other brand

[This review was collected as part of a promotion.] Let me start with this is a very nice machine and I love kitchen aid gadgets. The only thing that made me give it 4 stars was the fact they used plastic in areas holding the metal piece to catch the ground coffee and that is quite heavy. Other then that I love everything about this machine. I am a big turkish coffee maker so when I got this I was a bit skeptical but with the right ground level all coffee beans taste amazing and you get that beautiful froth on top. I'd like to see the pressure be a bit higher to push the oils and eater through a little more. For a house item it does the job. The milk steamer/frosther works amazing.. we made Machiatos. I would deginately give this a thumbs up recommendation to the espresso/coffee lovers out there. One other nice little item is it heats up just water if you want to make a cup of tea and the reservoir is really good sized!

[This review was collected as part of a promotion.] Had my Expresso machine one month; made about a dozen cappuccinos, when the descaling light came on. The Kitchen aid manual said to use a descaling solution. Well, there was no solution provided with the expression machine for which I paid a lot for. Customer service states that kitchenaid does not even have their own descaling solution and they advised just to use any descaling solution. The right thing to do is to provide a courtesy package along with the machine.