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Customer reviews for KitchenAid Semi Auto Espresso Machine with Burr Grinder for
KitchenAid Semi Auto Espresso Machine with Burr Grinder
4.4 out of 5 stars
stars401 ratings401 reviews
  1. 5 stars72% (287)
  2. 4 stars16% (64)
  3. 3 stars4% (15)
  4. 2 stars0% (2)
  5. 1 star8% (33)
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Showing 171-180 of 401 reviews
Nov 1, 2024
Graham001
1 out of 5 stars review

Avoid at all costs, seriously.

My wife's most sacred part of the day has always been coffee so I got her this to replace the first generation Semi Automatic Espresso machine since it didn't have an integrated burr grinder. We have had a TON of issues with this and has ruined my wife's routine for drinking coffee in the morning. The quality of the machine is no where near the quality of products KitchenAid usually delivers. The grinder works great but everything else about the machine is awful. We've tried 3 different types of beans, tweaked every setting for each bean type, and espresso sparingly gets disbursed. We have to click the brew button 3-9 times to get a single cup of espresso. After the 4th time, the espresso starts tasting burnt. Instead, the machine floods the retention tray with water so in the process of doing this you must empty out the water tray EVERY TIME you brew. Its ridiculous. We finally sent in the machine to "get repaired" which they said would take 4-5 weeks. I have zero confidence this machine will get repaired and I want my money back or a completely different machine because this one is NOT worth the money at all. @KitchenAid please do the right thing and give us credit to own another machine of yours that works.

Review from Kitchen Aid
Helpful?0U3FQM1EHQB219953902153
reply from KA Review Team

Dear Graham001, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 285716109 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team

Mar 11, 2024
ironiccc
5 out of 5 stars review

Very quick, very consistent cup every time

[This review was collected as part of a promotion.] This was my first espresso machine and WOW am I blown away. It took some time to dial in the settings for grind size and amount, but once I fine tuned the details it spits out a great shot of espresso every time!

Review from influenster.com
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Nov 3, 2024
Jimmyro
4 out of 5 stars review

Almost perfect

[This review was collected as part of a promotion.] I love this espresso machine! I upgraded from a low end machine and I love the easiness and features of this product. It brews and froths well. All espresso machines get messy and there is definitely some cleaning while using. The only thing that I think could be improved is the steam wand. It needs to be able to angle more. I seem to always spill milk when I am done steaming. Besides that I love it!! This is one of my favorite purchases this year!

Review from Kitchen Aid
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Mar 13, 2024
brandyt36
5 out of 5 stars review

Love it best kitchen appliance

[This review was collected as part of a promotion.] I received this product complimentary from influenster for my honest feedback. I have to say the price value is definitely worth it the cleaning is easy the Brewing is A1 quality not to mention it is built to last. When grinding the coffee beans it does an amazing job it gets it very fine. Over all I would give this 10/10 highly recommend

Review from influenster.com
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Mar 12, 2024
winchestermama
5 out of 5 stars review

Knowing how to make espressos

[This review was collected as part of a promotion.] This shows you how to make an espresso with a grinder if that’s how you make your coffee/espressos and it shows you different beans and it also comes with a recipe book for different espresso and coffee

Review from influenster.com
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Jun 7, 2024
JC xiang
1 out of 5 stars review

Great coffee but was treated like trash

[This review was collected as part of a promotion.] Portafilter and water filter holder came broken call for replacement rep was nice but the replacement was use and most likely defective part. Portafilter had black residual still on it and unpolish compared to the one that came in the box. The water filter holder had some kind of white residual I ain’t asking for the whole thing to be replaced just what was broke. But being send part that is so disgusting really

Review from Kitchen Aid
Helpful?0U3FQM1EHQB219953902153
reply from KA Review Team

Dear JC xiang, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 281649700 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team

Mar 18, 2024
ashlyh8
5 out of 5 stars review

Great for coffee lovers!

[This review was collected as part of a promotion.] I absolutely love this! I was so excited to try this out and have not been disappointed. Being able to make my own drinks at home has been great. The fact that the machine has a grinder built in is awesome. I absolutely love it. I’ve tried a few recipes from the recipe book it came with and the drinks have been delicious. Overall this is a great product that I know will last for a long time like other kitchen aid products.

Review from influenster.com
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Feb 3, 2025
montana6
1 out of 5 stars review

hope yours lasts longer than mine did

[This review was collected as part of a promotion.] Everything about this machine was exceptional for about 3 months. The grinder was my favorite part, super quiet, fast, and produced the perfect amount of grounds for a double shot every time. The extraction was meh, took awhile to lock in to how we wanted it but still, worked every time. We used it 3x daily. I descaled the machine when needed, and eventually the grinder needed cleaning, but that's normal with any coffee grinder in these semi-automatic machines. One day, however....everything about this machine changed. The grinder stopped giving good amounts, roughly 8-10 grams for a double shot, so we would have to press the button 2-3 times sometimes. Nothing worked to fix the issue. Then the extraction just became NON-EXISTENT. Tried everything numerous times. No matter what we do, the pressure spikes and not one drop comes out, then the machine stops and the power button flashes along with the water button. I've also tried priming the pump numerous times as well. I called the service line and she was nice. She told me to try steps I'd done 5 times ea. Now this machine has gone back in the box. Waving the white flag of defeat. I received this machine as part of a promotion, but if i paid the sticker price i would be extremely upset. This thing is useless now. One other thing, you're supposed to change the filter but there's not an existing filter from kitchenaid to purchase. I found some on amazon but they're different from the one that came with the machine. I will call service back but if i have to pay to ship this thing out to them, it's going in the garbage. Good luck everyone.

Review from Kitchen Aid
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reply from KA Review Team

Dear montana6, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288104656 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team

Apr 19, 2024
ancibanci
5 out of 5 stars review

Top of the line machine for beginner espresso users

[This review was collected as part of a promotion.] Wow! Absolutely amazing! From looks to function to cleaning! So simple to use as a first time espresso machine user which is shocking. You can tweak everything to your own specific desire which makes the experience even better. All the gadgets it comes with as well are top of the line and pretty heavy which is amazing to feel the build quality of it. Grinder is marvellous and i found it pretty neat that when it does start to grind a little light tuns on so you can see what’s happening!

Review from influenster.com
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Mar 13, 2024
ambeebambiii
5 out of 5 stars review

If you live coffee this is the best espresso machine!

[This review was collected as part of a promotion.] I love coffee and been really wanting a espresso machine this is by far the best espresso machine hands down it made the absolute best tasting coffee I've had with having the real bean grinder. I will recommend this espresso machine to all my friends and family and can't wait for them to come over and have coffee with me. I know I'll be sitting down thinking of my mom while I have a cup every morning she loved her coffee! ☕

Review from influenster.com
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