Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for LG 55" Class Nano NU850 Series 4K Smart TV for
LG 55" Class Nano NU850 Series 4K Smart TV

Member photos

  • +1 image
Sort by |
Showing 41-50 of 50 reviews
Aug 8, 2025
Patrick
2 out of 5 stars review

Great tv—but no Magic Remote is a serious issue.

Just bought this tv yesterday and it is, in fact, fantastic. However, as others have pointed out, there's no Magic Remote. I'm not just disappointed, I'm actually concerned that this borders on misleading advertising: ALL the marketing material focuses on AI functions WITH the Magic Remote. Unlike added functionalities available with an LG soundbar, there is no asterisk warning that the remote isn't included on the model I purchased (65in). The standard remote is listed in the specs, but that's far too easy to miss when you've just been bombarded by images of the Magic Remote as a main selling point. So, I now own a television that effectively locks me out of most of its touted, standout features. For me (and others who bought this tv based on ad copy), all the promotional videos on this page, and on the store's web page where I made the purchase, are simply not true. In fact, I can't even find this remote model listed anywhere. I read the reply about the Magic Remote being available to "further enhance" the experience but, with all due respect, that's not how you present it. At all. The promotional material even says "your Magic Remote" not "a Magic Remote". That doesn't sound like an add-on. As I said: the UA77 is a wonderful television. It really is. I would've given it 4 stars, easily. But I'm just profoundly disappointed with LG. This isn't right.

Review from lg.com/ca
Helpful?5JUHU8QLNI9U19936016783
Jul 15, 2025
disappointed010
1 out of 5 stars review

Updates make it worse

Performance gets worse with each update. "Free Channels" now take forever to load.

Review from lg.com
Helpful?5JUHU8QLNI9U19936016783
May 31, 2026
Bud86
4 out of 5 stars review

Not happy

Really dislike the."magic" remote Sound isn't v good good o

Review from lg.com
Helpful?5JUHU8QLNI9U19936016783
Jan 8, 2026
Reither
3 out of 5 stars review

Average

Poor color and no real way to adjust the color. Red is way over done and using their ways of adjusting do not work well.

Review from lg.com
Helpful?5JUHU8QLNI9U19936016783
Jul 7, 2025
jaxjohnny
2 out of 5 stars review

great picture, terrible user interface

Two stars only because the clarity is very good. The TV picture is great. However, the user interface running the device is terrible. It barely responds to the remote control. Instead of a button in the center of the directional arrows, there is a scroll wheel. But the scroll wheel does not do what you expect it to do, instead of moving from icon to icon, it activates a remote pointer mouse. Well the pointer mouses accuracy is horrendous. It jumps all over the screen, it clicks where you don't want it to, and doesn't click where you want it to. My recommendation for you before buying any television is to get the remote from sales and operate the tv, not just watch the high-resolution picture on display. This tv is very difficult to navigate. And there is no place to disable this annoying feature. Also, do not be fooled by the AI tag, this is NOT AI. The help feature they call chatbot, does not give prompts, it is merely a pre-defined set of questions and answers. Maybe they have some AI running in the background recording all you do so it can present content you are interested in, but even that is NOT AI, but simply maching learning and recording. don't be fooled, get the remote from sales, operate the TV. Make sure you are good with how this works. Also, the chromecast and apple air play barely work. I was finally able to use them both, but it seems to hang on to the connection after disconnection, so a second user cannot also cast via apple. The response time is slow and laggy when it finally does connect.

Review from lg.com
Helpful?5JUHU8QLNI9U19936016783
Jan 9, 2026
55 inch UHD UA77
2 out of 5 stars review

Give directions in English words!

Smart tv, but DUMB directions: Papers in English for privacy, safety and promo products, but directions, even using QR code for PDF have NO WORDS! Maybe that works for some people, but it is NOT easy. For instance, for 43" setup screws are shown as different, certainly no washers. After 45 minutes trying to remove washers, just used them and seems stable. But 2 remotes? I only got one and don't know if the 2nd is optional (dotted lines) but how will I change channels? LAME. It'd cost practically nothing to make this a used friendly set up.

Review from lg.com
Helpful?5JUHU8QLNI9U19936016783
May 5, 2026
Mema 7
4 out of 5 stars review

Good color

The TV is good the remote it comes with is terrible. Stop taking the number button off remotes.

Review from lg.com
Helpful?5JUHU8QLNI9U19936016783
Dec 28, 2025
Reither
3 out of 5 stars review

Inconsistent

Picture is inconsistent and if poor color quality with no real process if improvement

Review from lg.com
Helpful?5JUHU8QLNI9U19936016783
Nov 5, 2025
KD JOHNSON
3 out of 5 stars review

OK BUT

BIG PROBLEM I NEED TV THAT SITS ON TABLE THE LEGS ARE TOO FAR APART WHY LG DOES NOT MAKE TV STAND IN MIDDLE OF TV VS LEGS ON SIDES HAD TO RETURN

Review from lg.com
Helpful?5JUHU8QLNI9U19936016783
Jun 20, 2025
jjjjjjjjjjjj
1 out of 5 stars review

NO where can I find a list of the 300 channels you offer for free.

Review from lg.com
Helpful?5JUHU8QLNI9U19936016783