It's not what I expected, it makes the floor very wet, it doesn't suck well. The roller gets very wet and then doesn't dry the floor well. 😓

Love it. Needed something that was easy to clean and maintain. Something that did the work of sweeping and mopping together.

Works exactly as I needed it to! The long cord is very helpful too :)

This is the worst thing I have ever purchased. I had to mop over what I had already mopped. It is terrible and I was so excited to use this until I used it. For the price I expected so much more.

I did not like the cleaner because it drops large amounts of water and the catch baskets for the trash are too small. Also, when you want to clean the trash bins everything is wet.

This replaced an old-style steamer I have been using for year and did not clean all that well. I love the way this steamer cleans and picks up anything left on the floor at the same time. It also has an extremely long cord so I can do large areas without have to move to a different outlet. It doesn't say it is required, but I do use Distilled Water as I think if does a better job of creating steam without clogging the machine.

I bought this after returning the mess master. I didn't like the mess master at all. This product seems Way better. Maybe it's the steam, but those small sticky messes in the kitchen are definitely no match to the steam! The vac part seems much better on this one, too.

I bought it a month ago and first I have to say I do love it!! It makes me feel my house is really CLEAN, but now.. since the 3rd use (have used it like 4/5 times only, like once a week) I notice it leaves a lot of water residues on the floor and the water tray is pretty much dry/empty when I clean it. Makes me wonder if there is something not working properly or is it normal? I just have to go back and dry the spots w/paper towel but in every use this increments. Would love to know how to fix this as I AM IN LOVE with this steam mop.

Being in the medical field, I'm a germaphobic! I love the steam cleaning feature of this floor cleaner. They don't even advertise how it swivels around corners, it doesn't miss a spot. I paid over double what I paid for this for a different floor cleaner and it leaves an ugly 1” stripe from the wall, plus you're always running out of soap. ($$) This is soo quiet you can still talk to someone in the next room. The tray it comes with keeps it neat & organized. I LOVE this cleaner and highly recommend it.

I had bought a bissel steamer and returned it. It was top heavy and you had to hold a button down for it to work. The Shark is easy to use, works awesome, my floors feel so clean. It's easy to take apart for cleaning. I highly recommend the Shark steamer. We have 3 big dogs and wood floors and tile, it does a great job lots of steam making everything very clean.