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Customer reviews for Shark Steam Pickup 3-in-1 Steam Mop for
Shark Steam Pickup 3-in-1 Steam Mop
4.2 out of 5 stars
stars
215 ratings196 reviews
  1. 5 stars67% (144)
  2. 4 stars12% (25)
  3. 3 stars7% (16)
  4. 2 stars4% (8)
  5. 1 star10% (22)

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Showing 1-10 of 196 reviews
Jul 26, 2026
Reviewer name: Jodi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great and easy to use

So far, I am loving this floor cleaner. It is nice not to have to vacuum before mopping, as this machine does both. It is lightweight and a bit self propelled, just pulls itself along. It does a good job on my tile. It does leave streaks on my hardwood. It is a bit of trouble to take apart and clean after doing the floors but I still recommend it.

Helpful?6XXOTUF00LZ419893823846
Aug 11, 2026
Reviewer name: Cleaning mama
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great steam mop!

I have tile floors and this makes cleaning them so easy! It comes with 3 roller brushes, so you can swap out the dirty one and be ready for the next cleaning. It cleans nicely & floors dry quickly.

Helpful?6XXOTUF00LZ419893823846
Jun 15, 2026
Reviewer name: Al
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shark innovation love it!

Best household equipment cleaning tool. Works great!

Helpful?6XXOTUF00LZ419893823846
Jun 23, 2026
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great little steamer

Outstanding product. This steam vac does exactly what's expected. Easy to use, self propelled and cleans hard floors with ease. Much better than a traditional steam mop.

Helpful?6XXOTUF00LZ419893823846
Aug 18, 2026
Reviewer name: NicoleT
5 out of 5 stars
5 out of 5 stars review

Leaves my floors looking and smelling fresh, cleans up mess and stains amazing!

[This review was collected as part of a promotion.] This Shark SteamPickup 3-in-1 Steam Mop has made cleaning my floors SO much easier I can't express this enough. I love that it combines picking up messes, steaming, and sanitizing, in one convenient tool, so I don't have to sweep and mop separately. It picks up dirt and stains in my hardwood floors AMAZINGLY and leaves the floors not only looking spotless and shiny but smelling fresh. The steam heats up very quickly, and the mop is easy to maneuver around the house. This is a great option for everyday cleaning and especially helpful for me on days when dealing with bigger messes or areas that need a deeper clean. This is definitely a necessity for my home since I never get a break from cleaning and it has saved me from back ache that other mops have given me, I don't know how I've ever lived without this!

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
Jul 23, 2026
Reviewer name: IloveShark
5 out of 5 stars
5 out of 5 stars review

Great product

I love this machine. It makes cleaning up for me easier and I love that Shark replaced my broken one for me for free! Also the young man that helped me was very nice. I love the color of this steam pickup. It definitely removes the hard on stains from my floor. Thank you again Shark!

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
Jul 2, 2026
Reviewer name: Dirty floors
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Taking it back

The head is only 9.5x5.5 very small for large floors. It seem like it took me forever. It did pick up Morgan I thought it would but floors still had dirt on them. The brush picked up dirt but did not wash floors.

Helpful?6XXOTUF00LZ419893823846
reply from SharkNinja Product Expert

Hi there,<br /><br />Thank you for taking the time to leave a review.<br /><br />We’re sorry to hear that the Steam Pickup didn’t meet your cleaning needs and was smaller than expected. We truly appreciate you taking the time to share your feedback, and we’ll be sure to pass it along to the relevant teams for consideration in future product development. We hope you’ll consider giving our products another try in the future.<br /><br />Kind regards,<br />Shark Home

Sep 12, 2025
Reviewer name: wolfen1842
1 out of 5 stars
1 out of 5 stars review

total disappointment

this product barely cleaned the tile in our bathrooms and kitchen, did nothing for the grout in between the tiles, and left scratches over our manufactured hardwood floors. feel this device was not worth the money we paid for it

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
reply from SharkNinja

Hi wolfen1842, Thank you for taking the time to leave a review. We're truly sorry to hear that the product didn’t meet your expectations and caused damage to your flooring. That’s not the experience we want for our customers, and we appreciate you bringing this to our attention. Your feedback regarding its performance on tile, grout, and manufactured hardwood is very important to us, and we’ve shared it with our product team for further review. We’d love the opportunity to make things right. Please contact our Customer Care team at 1-855-427-5127, available Monday to Friday, 9 AM – 9 PM EST, and Saturday, 9 AM – 6 PM EST. We’re here to help. Kind regards, Shark Home US

May 26, 2026
Reviewer name: Me
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Shark Vac/Mop

I normally LOVE Shark products, but I was not impressed with this item and returned it. It didn't feel solid, felt rickety.

Helpful?6XXOTUF00LZ419893823846
reply from SharkNinja Product Expert

Hi there,<br />Thank you for your feedback. We’re disappointed to hear about your experience with your unit. We understand how frustrating it can feel when it doesn’t meet your expectations and doesn’t have the solid build you were hoping for. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. If you have any questions or need assistance, please call our support team at 1-855-427-5127, Monday to Friday, 9 a.m. to 9 p.m. | Saturday 9 a.m. to 6 p.m.<br />Best Regards,<br />Shark Home

Jul 31, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

It’s an no, time to go!

I bought two of these Shark Steam Pickup 3-in-1s. I clean houses for a living and tested the first one at home on hardwood floors. It did pick up sticky residue and even some glue, which was nice. But it left little fur balls from my cats and dogs all over the place. The claim that one swipe cleans everything? Nope. I had to let the vacuum sit on each spot for a minute or two just to pick anything up, and after 15 minutes the floors still didn’t look clean — just streaky. Then I tried it on a client’s marble floors. Same problem. It steams fine, but after 25 tiles the whole floor looked like someone lightly wiped it with a damp washcloth. Worst part? It has no working trash collector. It picks up crumbs, Cheerios, or small stones but just spits them right back out instead of collecting them. I ended up having to re-mop everything. Total waste of time and money. I’m returning both.

Helpful?6XXOTUF00LZ419893823846
reply from SharkNinja Product Expert

Hello there, <br /><br />Thank you for sharing your review. We&#39;re disappointed to hear that the Shark Steam Mop didn&#39;t provide the cleaning performance you expected, and we understand how stressful it can be when it doesn&#39;t pick up debris and leaves streaks on the floors. Experiencing these concerns that requires manual work to complete your cleaning can be frustrating, and we&#39;d like the opportunity to look into this further and complete troubleshooting if necessary. Before a return, we encourage you to contact us at 1-855-427-5127. Our team is available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m.<br /><br />Kind regards, <br />Shark Home