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Customer reviews for Shark Steam Pickup 3-in-1 Steam Mop for
Shark Steam Pickup 3-in-1 Steam Mop
4.2 out of 5 stars
stars
224 ratings201 reviews
  1. 5 stars67% (150)
  2. 4 stars11% (25)
  3. 3 stars7% (16)
  4. 2 stars4% (9)
  5. 1 star11% (24)

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Showing 31-40 of 201 reviews
Mar 9, 2026
Reviewer name: Jhhh
5 out of 5 stars
5 out of 5 stars review

Awesome to use

Light, long cord, easy to clean up afterwards, uses water only, no chemicals, picks up dirt, has a lights on it, very easy to assemble. Easier to push on my tile floors than the pad type steamers.

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
Dec 23, 2025
Reviewer name: Jeeleefi22
3 out of 5 stars
3 out of 5 stars review

Great intention, flawed design

Overall, is a good tool for cleaning the floors; unfortunately, I’m not sure I would use it consistently. I would love to have a Shark tool that I can use as a triple tool separately without having to maneuver over one of the functions (vacuum brush portion) to clean the floors. 3-in-1 is a bit of a stretch in my opinion. This is my experience and I would love to support the shark team providing useful feedback for their engineering design team because this was my literal Christmas gift to myself after buying my first house. I’m disappointed though and expected excellence as I always do with their tools! This is my review regarding the tool with my feedback of things It could work better for me as a customer. The on/off button should be on top next to the handles and start with a button. Not start heating up to the lowest level automatically when you connect the cord. The steam function should start with a button too in handle as well. Not when the head is tilted. The brush motion makes the steam mop move automatically due the brush motion, so the only way the steam mop functions really work is when you hold steady the handle and do not let the head tilt. The handle should be longer following the length of a regular mop, not the current size with this design. The steam mop function only works as a mop to cover about 18” at most at a time. The current handles makes people over 5’5’ to bend to get the steam function to work on stubborn marks. I understand the instructions but honestly such a great tool should be considered for more than just cleaning immediate spills.

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review on the Shark Steam Pickup. We truly appreciate your input and evaluation of our Steam Pickup, especially your suggestions regarding accessibility options on the handle and your thoughts on the wand length. Your feedback is invaluable in helping us create a more comfortable experience for our customers. Please know that we truly value your insights and will share them with our team. If you need any further assistance, feel free to reach out to us through our support page here: https://support.sharkninja.com/contact-us. Kind regards Shark Clean US

Jan 2, 2026
Reviewer name: Rick n' roll
5 out of 5 stars
5 out of 5 stars review

Impressive little machine

The whole main floor of our house is LVP flooring, and it hadn't had a good wall-to-wall cleaning since we moved in. My wife wanted me to buy a mop but I didn't think that would be the best method, so I borrowed my son's steam pickup to give that a try. WOW, the floors look like new again. I went out the next day and bought my own steam pickup. It's very easy to use and clean and I cleaned over 1400 square feet in about 2 hours.

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
Jan 8, 2026
Reviewer name: Joe Dirt 1975
4 out of 5 stars
4 out of 5 stars review

Great on kitchen tile floor

I purchased this to clean the tile floor in my kitchen. There had been small stuck on bits i had to scrape with a razor blade after using swifter. This steam pickup seems to remove them. It heats almost immediately, runs very quiet, and is easy to clean. Even though i sweep prior to use it still collects an amazingvamount of smalk durt particles. The Instructions don't show the proper sequence of lights / power settings but you can figure it out. I also discovered its best to use a little dish soap when cleaning the roller. Didn't work as well on the wood floors, but I just really needed to do the kitchen floor that gets dirty in a hurry. Very pleased so far.

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
Dec 7, 2025
Reviewer name: anna62
4 out of 5 stars
4 out of 5 stars review

Great buy

I have used it twice, and it picks up the smallest stuff. I'm not sure about the roller cleaning yet. Going over it today with my normal steam mop to see if it missed any dirt. Clean up is a breeze, and the tray helps with drying when put away. Very !ight weight, it moves on its own, easy to use.

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
Jan 29, 2026
Reviewer name: Jade0822
5 out of 5 stars
5 out of 5 stars review

You Need This!

I absolutely LOVE my Steam Pickup. It really does what it says it can do, vacuum AND steam clean at the same time. I believe that's my favorite thing about the cleaner, although there's more. It's so light! Similar steam cleaner mops or vacuums are so heavy, but this one is very light and easy to maneuver in any direction. It gets into corners and small spaces very well! The directions for set-up and cleaning are easy and takes little time to learn. Like I stated before, I love it that I don't have to vacuum my whole kitchen first, then mop it! This steam pickup saves me a lot of time and energy. You won't regret it!

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
Nov 21, 2025
Reviewer name: Angela M J
1 out of 5 stars
1 out of 5 stars review

I wanted to love it but just can’t 😞

I had the original steam mop/vac I absolutely loved it, this is the worst redesign ever made! I have used it 3 times and it’s sit the remaining time. Like a lot of people I also have a ton of water and streaks left on the floor after using this even on the lowest steam setting (I’ve tried them all) very very disappointed in this product

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We’re deeply unhappy to hear about the trouble this may have caused. Rest assured, your comments will be reviewed by the relevant teams as we plan future updates. Please reach out to our team by phone at 1-855-427-5127, if you need any further assistance with your Shark. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Shark Clean

Oct 3, 2025
Reviewer name: HoKi
2 out of 5 stars
2 out of 5 stars review

Dirty water is not sucked up

I got similar problems as one user posted. The dirty water suction worked when I used it for the first time. But since the second use, the dirty water tank was always empty and the mop head would be very dirty after use and the steam smelled just like dirt. So, the head was not self clean not all and left the floor not clean either and even make the room smell bad after dirty steam evaporated.

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
reply from SharkNinja

Hi there, ,Thank you for sharing your experience. We're truly disappointed to hear about the issues you've encountered with your unit. What you described—dirty steam, a consistently empty dirty water tank, and a mop head that remains soiled—definitely isn't the performance we expect from our products.,This could be due to a few factors, such as a blockage in the suction pathway, a misalignment of the tank, or a maintenance issue with the self-cleaning system. We'd love the opportunity to troubleshoot this with you and make things right.,Please reach out to our Customer Care team at 1-855-427-5127, and have your model number handy. We’re here to help and committed to ensuring your steam mop performs at its best.,Thank you again for bringing this to our attention. Kindly, Shark Clean US

Aug 5, 2026
Reviewer name: Tyson09
4 out of 5 stars
4 out of 5 stars review

I love my machine it does exactly like it says . thank you, Shark.

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846
Apr 12, 2026
Reviewer name: pixelprincess
4 out of 5 stars
4 out of 5 stars review

The only reason I am giving it 4 stars is because as I am mopping it will jam up for no reason. Other than that it works great.

Review from sharkninja.com
Helpful?6XXOTUF00LZ419893823846