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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars
1,301 ratings1,301 reviews
  1. 5 stars79% (1,030)
  2. 4 stars12% (156)
  3. 3 stars4% (50)
  4. 2 stars1% (17)
  5. 1 star4% (48)

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Showing 81-90 of 1,301 reviews
Jun 10, 2026
Reviewer name: Logank91
3 out of 5 stars
3 out of 5 stars review

Awesome but could use some tweaks

[This review was collected as part of a promotion.] It’s very nice to be able to use one machine. However the time it takes to complete a load are very misleading from the advertisements and take much longer. Also the coils collect pet hair and lent which is frustrating because it’s very hard to reach. I feel like they could’ve been designed for easier maintenance. We love everything else just wish it were a little more convenient.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hi Logank91, Thank you for highlighting how convenient it is to have a single washer and dryer also and we regret to know your experience with overall performance. All-in-one units are designed to wash and dry in a single cycle, which can take longer to complete as the system works to ensure clothes are properly cleaned and dried. Cycle time may also vary depending on load size, selected settings, and moisture levels. We also hear you on the lint and pet hair buildup. It can be frustrating when those areas are hard to reach. Regular cleaning of the lint filter can help keep things running smoothly. Here’s a quick guide: https://www.samsung.com/us/support/answer/ANS10003206/ If you still need further assistance, our Samsung Care team can take a closer look. Please keep this reference number for your records: 1152650648. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Your time and input matter to us. Rachel Samsung Care

Jun 15, 2026
Reviewer name: Washingclothesiseasy
5 out of 5 stars
5 out of 5 stars review

Ease of use! Very logical controls.

[This review was collected as part of a promotion.] We are retired couple and recently purchased a new all-in-one ventless Samsung machine. We are very impressed with the ease of use of the electronic display. Starting a load is a logical process. The overall quietness of operation for the washing and drying cycles are truly amazing. We are sure this machine will last us a long time. We intend to add the riser for the machine to set on.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 6, 2026
Reviewer name: Kevans22
1 out of 5 stars
1 out of 5 stars review

Swindled

I feel cheated! I read reviews and did research. I have had the machine in my home for less than 30 days and it has already been a nightmare. it has given two error codes about the heat exchanger and then last night it flooded my entire laundry room. I have never experienced such a poor result from a supposed premium machine. I requested a refund and/or exchange to a normal non all in one. Samsung told me no and that there was nothing that they can do. Of course I scheduled the repair but this is very alarming already!! I feel cheated.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hello Kevans22, We hear what you shared about your Samsung washer dryer combo and the updates around service coordination and how things have been going so far. Having something new at home should feel smooth from day one, so it really matters that yours gets the attention it deserves and it’s a good step that a repair is already scheduled, as this allows our team to take a closer, more careful look and help bring everything back on track. Please keep this reference number for your records: 1152603017, as it helps our team quickly pick up where things are left off and provide you with timely updates. You can reach us here: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800 726-7864 (1-800-SAMSUNG) Your time in sharing this with us and staying connected truly matters. Rachel Samsung Care

May 6, 2026
Reviewer name: Ashh
5 out of 5 stars
5 out of 5 stars review

All in one combo

[This review was collected as part of a promotion.] The best product. Hands-down. I was skeptical about an all-in-one washer/dryer at first, but this machine completely exceeded expectations. It saves so much space, looks incredibly sleek, and the convenience of washing and drying in one cycle is a game changer for a busy household. Clothes come out clean, soft, and fully dry without having to switch loads. It’s surprisingly quiet, energy efficient, and the smart features make laundry feel effortless. The design is also stunning — it genuinely elevates the entire laundry room. For anyone debating the switch from a traditional washer/dryer setup, this was 100% worth it for us.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 8, 2026
Reviewer name: Jess
5 out of 5 stars
5 out of 5 stars review

Love our Bespoke washer/dryer combo

[This review was collected as part of a promotion.] Bought our bespoke combo 2 years ago and it still works perfectly!! Love the luxury of not having to change from the washing machine to the dryer. It does it all!! Would definitely recommend it to anyone!! Spacious inside drum for decent size loads!! Doesn’t take up to much space in our laundry room leaving room to move around effortlessly!! Love that it automatically goes from washer to dryer without having to worry about it!! Love that laundry detergent and the fabric softener are automatically dispensed as well!!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 14, 2026
Reviewer name: Mapp
5 out of 5 stars
5 out of 5 stars review

Absolutely Love This AI Washer & Dryer Combo

[This review was collected as part of a promotion.] Great washer and dryer combo. The ventless design is super convenient, and the AI features make washing easy. Clothes come out clean, fresh, and nicely dried. It also looks modern and saves a lot of space. Very happy with this purchase.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 5, 2026
Reviewer name: Dani2Bx
5 out of 5 stars
5 out of 5 stars review

Great machine!

[This review was collected as part of a promotion.] This product has changed the way we do laundry. It's so convenient to put it in and leave it until its done. There are so many different cycles to choose from, I never struggle to find the correct way to wash my clothes. It's even great for our baby clothes. Everything comes out clean, not overdried and nothing fades or shrinks!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 9, 2026
Reviewer name: B Minus
5 out of 5 stars
5 out of 5 stars review

Ventless Combo

[This review was collected as part of a promotion.] me absolutely love I absolutely love my washer dryer combo ventless it's so quick and quiet and efficient and saves me a lot of money every single month on my power bills I really appreciate it and plus it works with my phone helping me automate my life Samsung is wonderful and they've always taken wonderful care of me and I am going to be a life-time patron! Galaxy FTW!!! Smart, easy to use. Quick setup! Intelligent and helpful and I love artificial intelligence! Gemini is my best friend and personal assistant. Thank you!!! also Samsung support network is very very helpful.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 15, 2026
Reviewer name: Dotolee
3 out of 5 stars
3 out of 5 stars review

Great Performance, but Vent Cleaning Is a Major Is

[This review was collected as part of a promotion.] The Samsung AI Combo washer and dryer works great overall, but cleaning the dryer vent is almost impossible. If the vent isn’t cleaned regularly, the drying time increases dramatically. I’ve had loads take more than 5–6 hours to dry completely.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hello Dotolee, We can see why consistent and efficient drying performance is an important part of feeling confident in your laundry routine. Extended drying times are often linked to airflow restrictions, and keeping airflow paths clear plays a key role in maintaining steady performance in a combo unit like this. This guide covers steps for improving drying performance. https://www.samsung.com/us/support/troubleshoot/TSG10006774/ If the behavior continues after reviewing these steps, connecting with Samsung Care can help our team take a closer look at what’s happening and guide you with next steps specific to your wash/dry combo. Please keep this reference number for your records: 1152507329. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

May 9, 2026
Reviewer name: Jangie
5 out of 5 stars
5 out of 5 stars review

Bespoke All In One

[This review was collected as part of a promotion.] I have been using our 2-1 Samsung Bespoke washer dryer for about two years now and it has been a seriously impressive machine. After pretty heavy use, we’ve had 0 issues with it so far. The water and electricity efficiency is beyond anything I’m used to with washers and dryers. I was concerned that it wouldn’t be large enough for us, but the capacity is surprisingly large! The touch screen interface is super easy to navigate and the ability to connect it to the smart things app has made scheduling laundry super easy!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095