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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars
1,701 ratings1,701 reviews
  1. 5 stars78% (1,326)
  2. 4 stars13% (223)
  3. 3 stars4% (71)
  4. 2 stars1% (21)
  5. 1 star4% (60)

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Showing 801-810 of 1,701 reviews
Jun 5, 2026
Reviewer name: Technology lover
5 out of 5 stars
5 out of 5 stars review

Great tech features

[This review was collected as part of a promotion.] This item has been a game changer for our family because it saves us time and energy, but also how efficient it is leaving clothes very clean not to mention all the features it has, we definitely love this all in one washer dryer

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 15, 2026
Reviewer name: SevenT4our
5 out of 5 stars
5 out of 5 stars review

Amazingly effortless and efficient!

[This review was collected as part of a promotion.] I have been very satisfied with my Samsung washer. It is easy to use, runs quietly, and does an excellent job cleaning clothes. The different wash cycle options make it simple to customize loads based on fabric type and cleaning needs. One feature I appreciate is its large capacity, which allows me to wash more clothes at once and save time. The washer is also energy-efficient and uses water effectively without sacrificing cleaning performance. The machine has a modern design and user-friendly controls that are easy to understand. Clothes come out clean, fresh, and well-rinsed after every cycle. Overall, I would recommend a Samsung washer to anyone looking for a reliable, efficient, and high-performing washing machine. It offers great value for the price and has made laundry much more convenient.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Apr 14, 2025
Reviewer name: Davew
2 out of 5 stars
2 out of 5 stars review

Great start but needs a lot of finishing touches

This has a lot of potential, but clearly not ready for main stream and feels like unpolished and rushed to get out their. The dry cycle takes a long time, this would be ok if cloths came out dry but some items like towels don't so we have to change the dry level to more, issue with it is their is no way to change the defaults in the cycles or create and save your own, for us would love to change towels to more fabric softener and more on dry level. Next it is extremely sensitive to water pressure, so if we have 2 showers going off at same time it errors out, this would not be a problem if it had delay option like the last to washers we had and like 90% of machines out their. Remote control is cool concept but again poorly executed, to do remote control you have to hit the remote control button on panel to start it and it resets after use, so at that point why would I remote control it if I already have to walk up and hit a button on it first? Thee storage capacity for detergent and sofner I is extremely small specially compared to other brands all in one machine, still nice to just fill and forget but should be a larger tanks for it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung Care

Greetings, We understand your disappointment for not having the best experience with your laundry hub. Let us help. Here is a link for troubleshooting steps for your laundry hub that runs too long; kindly choose the one that matches, watch the video, and click the embedded words. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps. Clothes are not dry after Samsung ventless dryer cycle. https://www.samsung.com/us/support/troubleshoot/TSG10002107/#:~:text=If%20your%20clothes%20are%20wet%20or%20damp%20after,Overloading%20the%20dryer%20may%20also%20cause%20drying%20issues.?msockid=08e6a45904c26b1f3477b061055f6aec Samsung washing machine spins poorly. https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148801661) to help our team pull up your information when you message us. Thank you. -Ricardo

May 20, 2026
Reviewer name: Georgecia
1 out of 5 stars
1 out of 5 stars review

Not good

[This review was collected as part of a promotion.] I like the feature of not having to change the laundry to a second machine but our washer keeps constantly factory resetting all on its own. Which means you have to reconnect it to the Internet and start all over every time. It keeps tripping our gfi every couple of uses also

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hi Georgecia, It’s great to hear you enjoy the convenience of your Samsung appliance, and your comments about connectivity and power highlight how important consistent performance is in everyday laundry routines. If your washer appears to reset or loses its connection, this can sometimes be related to power interruptions or network setup. Checking the connection and reset behaviors can help clarify what’s happening. You can explore the full guide here: https://www.samsung.com/us/support/answer/ANS10004807/ If the issue involves reconnecting to Wi-Fi or SmartThings each time, reviewing the network setup and connection steps may help improve stability. You can access the detailed guide here https://www.samsung.com/us/support/troubleshoot/TSG10007331/ Because this also involves power behavior like tripping to a GFI outlet, our support team can provide more detailed guidance based on your setup and help review available solutions. Please keep this reference number for your records: 1152519916. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care

Jun 24, 2026
Reviewer name: My home
5 out of 5 stars
5 out of 5 stars review

Nikhil Joshi

[This review was collected as part of a promotion.] The Samsung All-in-One Washer Dryer Combo is one of the most advanced laundry appliances currently available. It offers excellent cleaning performance, reliable drying, smart features, and unmatched convenience for those who value efficiency and space savings. While the initial investment is significant, its innovative design and user-friendly experience make it a worthwhile choice for many households.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 1, 2026
Reviewer name: Sold on bespok
5 out of 5 stars
5 out of 5 stars review

Perfect machine for the forgetful

[This review was collected as part of a promotion.] Love this machine, I hated how often I'd start a load of wash and forget about it for days. This solves that problem for me! All I need to do is remember to remove the clean laundry and refill the automatic detergent dispenser. Dont have to worry about the rubber lining molding like the old school type as this one opens automatically.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Mar 25, 2026
Reviewer name: Lovemywasher
5 out of 5 stars
5 out of 5 stars review

Laundry made Easy!

[This review was collected as part of a promotion.] Love my new machine! With the detergent & softener reservoirs it makes doing laundry simpler with fewer spills & drips. No more mildewy smells as it drys thoroughly right after washing! I can do laundry anytime, no need to wait to transfer and it is quiet so it can run overnight! It can fit more than my previous typical loads with ease. With the pedestal no bending over is required.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Mar 26, 2026
Reviewer name: Penny
4 out of 5 stars
4 out of 5 stars review

Happy with my purchase

[This review was collected as part of a promotion.] The best thing about this machine is that it washes and dries in one machine. I would always wash a load and forget to put it in the dryer. So problem solved. So far the only problem I've had is that when it's in the drying cycle the clothes get tangled and come out wrinkled. I haven't been able to find a way to have a heated dry cycle to get the wrinkles out, it only allows for an air dry cycle. That doesn't get the wrinkles out. Other than that I am pretty happy with the machine. The drum has a huge capacity so comforters fit in easy. I like that it self cleans itself too.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 28, 2026
Reviewer name: Dash777
5 out of 5 stars
5 out of 5 stars review

Best Overall

[This review was collected as part of a promotion.] This is by far one of my favorites. So many options to choose from on the touch screen. Easy to maintain, easy instructions, easy to clean, easy to refill. I have mine on a matching pedestal for extra lift and storage. Can follow the cycle on my phone and alerts when done. No having to run down basement stairs to switch from wash to dry. Makes life easier for me.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 25, 2026
Reviewer name: Dogs4days
4 out of 5 stars
4 out of 5 stars review

Love the 2nd version of the combo!

[This review was collected as part of a promotion.] The newer combo is much better then the 1st combo, which I purchased & after a year gave to my daughter & got the new combo. The filter system is much improved. The AI system helps a bunch. I live being able to run it from my phone & it connect to my smart home. The only reasons I give it 4 stars: the drawer that is stupid expensive, will not hold a normal size bottle of detergent or fabric softener so it is a catch all & the small filter behind the detergent dispenser is messy to clean & drain causing a lot of mess in the drawer below if a bowel is not pot in it to prevent the drawer from getting soaked.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095