Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer forMember photos









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Perfect!
[This review was collected as part of a promotion.] I absolutely love this combo washer! It is a one machine wonder! I needed to do laundry at my pool house bathroom and chose the Samsung combo because it saves space. It was easy to install because it doesn't require a vent and uses a 110 outlet with GFCI. All you have to do is just plug it in. It has detergent and softener dispensers that make doing laundry so convenient. We put our bath and beach towels in and just turn it on and forget about it. It is connected to WiFi and using the SmartThings App I can monitor it as needed with a notification that it's finished. It's easy to monitor cleaning products and cleaning cycles because it notifies you through the app. It does take longer to dry but that is perfect for my needs and saves money. I love that I don't have to place clothes in a separate dryer and can just set and forget. I fold the towels the next day and the machine is ready for my next load. Love it!



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2-in-1 Washer/ Dryers are great!
[This review was collected as part of a promotion.] We were hesitant to buy a 'new' washer after our 15+ year old washer finally died, but we are very pleased with this Samsung 2-in-1. It's super convenience to put a load in and have it washed and dried all in one cycle. It also takes up much less room, being a 2-in-1. The heat pump drying is also super efficient and useful, as it cleared up the 30A plug and uses less overall electricity. Though, the cycle times can be quite long because of this. The AI features and other apps are kind of gimmicky, but I appreciate how it tells us total electricity usage at the end of each cycle. Only major downside is that the drain filter seems to clog up fairly easily and needs to be cleared more often than I expected, but I imagine this maintenance helps with longevity of the device.
Terrible. Biggest mistake in laundry care!
This making is awful! It is constantly erroring out and we can only use one cycle. We do EVERYTHING the machine tells us to do. Clean the filter, clean the washer, clean the dryer. The heat exchanger seems to always be an issue. Water where the lint holder is? We've drained it had service come out and just keep getting errors and smelly, wet clothes. Ready to get rid of it after only having it a year.
Hi, We appreciate you taking the time to share your experience with your washer and dryer combo. We understand how inconvenient it can be to encounter repeated error messages and inconsistent drying results, and we’d like to help ensure your unit performs properly. For troubleshooting issues regarding the ones you’ve mentioned, please follow the steps found in the user manual as outlined below: For laundry that has odors after a cycle, please follow the steps on page 82 under “Has odors.” For laundry that is still wet after a cycle, you may follow the steps found on page 82, “Items are not dried.” For error codes, you may check pages 84-85 for the troubleshooting guide. Please follow the steps for the error code shown on your unit’s display. User manual https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151113314) to help our team pull up your information. Thank you. ^Camille
Super efficient washer!
[This review was collected as part of a promotion.] Extra large 5.3 capacity washer/dryer commonly Combo allows for super efficiency because I can just wash and dry without transferring and I save a lot of space for it is a very compact design. With all the extra room I'm able to fit a sink right next door to hand wash certain stains. I love to touch screen interface and it reminds me of a simplified smartphone. The combo is easy to navigate and everything is automated.
Sucks major butt
The most piece of Butt machine ive ever used. Id rather drive to the the furthest laundromat in my town and sit there all day for the rest of my life than use that worthless machine again. Ive been trying to get one load done since yesterday and all im getting is a half dry wrinkled result. On top of that it takes a century and no one else in my house can get started on washing or wrinkle releasing their clothes if needed. So, you'd have to buy two to make any progress on laundry day. And why on earth is there a feature to connect your music and tv to it? It takes two seconds to throw your laundry in and you'd be out of your mind to think im taking my time to conncet my phone and sit next the machine for entertainment. Im headed straight for the couch. I cant think of one reason why anyone with a head would need to use that feature, it just makes the people who made this machine look more dumb than they would without it there at all. And why is it a screen and not normal buttons, im looking at screens all day the last place i need one is on my effing laundry machine. I dont need the smart features, I NEED A MACHINE THAT WILL DO MY LAUNDRY WITHOUT DRIVING A NAIL THROUGH MY HEAD FIRST. Just because something is high tech doesn't make it better. And just because you can add a feature, doesn't mean you should. Waste of my money and time spent trying to get laundry done. Also why is my laundry coming out more wrinkly than when I put it in? It looks like i didn't even start the machine at all and then i have to sit back and ask myself if im going psycho or not. Spend less time on the tech crap and more time on making a decent buy. Im on my way to a donation center to get a better deal than I did here.
Greetings, We understand the importance of ensuring your appliances provide the best results. Let's get the information you need to have the best experience with the washer-dryer combo. The recommended load weight is less than 10lb for best results using the Super Speed cycle. For Small loads, the weight should be less than 2lb. For reference, check the link below for the recommended load size and materials for the best drying time result. Clothes are not dry after Samsung ventless dryer cycle: https://www.samsung.com/us/support/troubleshoot/TSG10002107/ Laundry is tangled or wrinkled after washing: https://www.samsung.com/us/support/troubleshooting/TSG01218323/ Should you need further assistance with the washer and dryer combo, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148220933) to help our team pull up your information when you message us. Have a great day, -Ernest-
Great machine!
[This review was collected as part of a promotion.] This product has changed the way we do laundry. It's so convenient to put it in and leave it until its done. There are so many different cycles to choose from, I never struggle to find the correct way to wash my clothes. It's even great for our baby clothes. Everything comes out clean, not overdried and nothing fades or shrinks!
Great Tech!
[This review was collected as part of a promotion.] This all in one unit is great! Its super power efficient and the space it saves is amazing! The touch screen interface is super easy to use! The laundry capacity is the same as my old washer and dryer. I love that I can track the energy used same with the amount of water used.
Super Effective Washer/Dryer
[This review was collected as part of a promotion.] This ultra large capacity washer allows me to fit even a king sized comforter and is very efficient in that it automatically transfers from wash to dry. The touchscreen is easy to manage and reminds me of a mini smartphone. I can actually stay connected and be notified via my phone when cycles are completed and if any issues arrive. Highly recommend!
Great Performance, but Vent Cleaning Is a Major Is
[This review was collected as part of a promotion.] The Samsung AI Combo washer and dryer works great overall, but cleaning the dryer vent is almost impossible. If the vent isn't cleaned regularly, the drying time increases dramatically. I've had loads take more than 5–6 hours to dry completely.
Hello Dotolee, We can see why consistent and efficient drying performance is an important part of feeling confident in your laundry routine. Extended drying times are often linked to airflow restrictions, and keeping airflow paths clear plays a key role in maintaining steady performance in a combo unit like this. This guide covers steps for improving drying performance. https://www.samsung.com/us/support/troubleshoot/TSG10006774/ If the behavior continues after reviewing these steps, connecting with Samsung Care can help our team take a closer look at what’s happening and guide you with next steps specific to your wash/dry combo. Please keep this reference number for your records: 1152507329. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care
Love the extra time my all in one combo gives me
[This review was collected as part of a promotion.] I have only had my washer combo a week just did my third and fourth wash but so far I absolutely love it . It saves me so much time . I was worried it would make my house hotter since it is ventless . But I haven't noticed anything. I also appreciate the prevent wrinkles cycle so if I can't immediately get my scrubs out they don't get wrinkled. I am so glad this was my first big purchase since getting my RN license .





