Hi Bob, We don't want any of our customers to regret their purchase. Allow us to help you. We want to speak with you about this experience and determine what steps can be taken to help with your Samsung washer and dryer combo. Please feel free to contact us via the options below, as we look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148118214, which will help our team pull up your information. ^Rainly

We are committed to enhancing the performance of your dryer, kesh. Let us help you out. Please refer to the link below if your dryer takes too long to dry. Click the hyperlinks and watch the embedded video (if there is any) for tips. The dryer cycle takes too long: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147542752, to help our team pull up your information when you message us. Have a great day. -John