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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars
1,701 ratings1,701 reviews
  1. 5 stars78% (1,326)
  2. 4 stars13% (223)
  3. 3 stars4% (71)
  4. 2 stars1% (21)
  5. 1 star4% (60)

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Showing 661-670 of 1,701 reviews
May 12, 2026
Reviewer name: Pvkeppler
5 out of 5 stars
5 out of 5 stars review

Love the all in one!

[This review was collected as part of a promotion.] I love how good the clothes are washed. They always feel and smell so clean. Having the dryer in one is so cool. No need to move clothes to another machine to dry. The ventless dryer works better than expected with the internal heat pump. Just need to keep the lint trap really clean and have a pretty full load to get the clothes nice and dry

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 6, 2026
Reviewer name: Kevans22
1 out of 5 stars
1 out of 5 stars review

Swindled

I feel cheated! I read reviews and did research. I have had the machine in my home for less than 30 days and it has already been a nightmare. it has given two error codes about the heat exchanger and then last night it flooded my entire laundry room. I have never experienced such a poor result from a supposed premium machine. I requested a refund and/or exchange to a normal non all in one. Samsung told me no and that there was nothing that they can do. Of course I scheduled the repair but this is very alarming already!! I feel cheated.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hello Kevans22, We hear what you shared about your Samsung washer dryer combo and the updates around service coordination and how things have been going so far. Having something new at home should feel smooth from day one, so it really matters that yours gets the attention it deserves and it’s a good step that a repair is already scheduled, as this allows our team to take a closer, more careful look and help bring everything back on track. Please keep this reference number for your records: 1152603017, as it helps our team quickly pick up where things are left off and provide you with timely updates. You can reach us here: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800 726-7864 (1-800-SAMSUNG) Your time in sharing this with us and staying connected truly matters. Rachel Samsung Care

May 31, 2026
Reviewer name: Dieself250
5 out of 5 stars
5 out of 5 stars review

A much needed upgrade

[This review was collected as part of a promotion.] Having 4 kids, I was afraid the wash and dry time would be an issue. It’s not. I love that we no longer have to swap from machines, makes it so much easier for my kids. Being ventless makes life easier, no more vent to clean. The interface is a little complex for my younger kids, but with smart home I can set the cycle and they just press start, so that works out. The discharge strainer catches a lot. Having dogs that shed and two cats, I’m cleaning the strainer every two weeks. Overall, I am very happy with the purchase of this machine.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 10, 2026
Reviewer name: Gina
1 out of 5 stars
1 out of 5 stars review

Leaking after 15 months from the bottom

If you buy this get the extended warranty. I actually advise you to do that with any purchase especially with Samsung. I live outside of Orlando and when the machine started leaking they had no one available to repair it. They just sent me a check. At least I learned that I don't care for front loading washers or being held hostage by an all in one. I would rather have separate systems even as a smaller family of three. Also the dryer vent is hard to clean and to run the cleaning function for both the washer and dryer settings takes 5+ hours. The only plus side is not having to move clothes over.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 10, 2026
Reviewer name: HBPT
4 out of 5 stars
4 out of 5 stars review

nice washer/dryer

[This review was collected as part of a promotion.] This is a all-in-one combination washer and dryer. The capacity is decent at 5.3 cu ft. The dryer function is electric and no dryer vent is required. This is a smart appliance and you can connect to it via the Samsung SmartThings app (you must create an account). This means you can check the status, download wash profiles, and perform some basic operations. It also tells you its energy use and reminds you to clean the lint filter or run the clean cycle. However, sometimes it says the clean cycle should be run even though you already ran the clean cycle. There are many wash profiles and you can adjust the options (temperature, load size, amount of detergent to dispense, whether to run the dry cycle, etc). Although it is very convenient to wash and dry your clothes without having to unload and load in between, the wash and dry cycle takes 2 or more hours to run. If you have multiple loads to wash then it will be a long wait. We have been using it for about a year and so far it has been working well.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Apr 25, 2026
Reviewer name: Brouillet81
5 out of 5 stars
5 out of 5 stars review

Love! Love! Love!

[This review was collected as part of a promotion.] I love everything about this appliance, from it being super efficient, to it's user-friendly interface. The capacity of this machine is absurd! I probably don't use the maximum load capacity. I would recommend this to anyone and everyone!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 10, 2026
Reviewer name: Jazmine
5 out of 5 stars
5 out of 5 stars review

All in one

[This review was collected as part of a promotion.] I love my all in one, I wish it was easier to clean less parts but overall I love it, I stop it from the app to make sure my clothes don't over dry, I have washed my king size comforter and it's perfect for family of 4

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 10, 2026
Reviewer name: Hard worker
5 out of 5 stars
5 out of 5 stars review

Industrial worker combination washer and dryer!

[This review was collected as part of a promotion.] This is a machine for people who need to just Wash and go! IT GIVES YOU THE ABILITT TO PLACE YOUR ITEMS INTO THE WASHLER AND DRY , WHICH IS COMPACTED TOGETHER. So load into the machine and one load completely washing and drying your clothing items. No , going up and down the stairs to place clothes into dryer from washer. Bespoke is a washer and dryer combined! Take care of small medium loads easily! For industrial workers who have to work in rough environments this is The best!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 14, 2026
Reviewer name: Quela
5 out of 5 stars
5 out of 5 stars review

A Smart things must have!!

[This review was collected as part of a promotion.] The Samsung Bespoke AI All-in-One Ventless Combo has been amazing so far. It saves so much space, washes and dries clothes really well, and the ventless design makes installation easy. I love the smart AI settings and how convenient it is to do laundry without moving clothes between machines. Stylish, quiet, and efficient definitely worth it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 8, 2026
Reviewer name: Cxrivra95
5 out of 5 stars
5 out of 5 stars review

The modern a one touch

[This review was collected as part of a promotion.] The AI features are easy to use and help optimize each cycle without any guesswork. Clothes come out clean, fresh, and dry, and I appreciate not having to transfer laundry from the washer to the dryer. The ventless design was also a huge advantage because installation was simple and flexible. Another feature I love is how quiet the machine is compared to other laundry appliances I've owned. The modern design looks beautiful in my laundry room and adds a premium touch.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095