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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars
1,701 ratings1,701 reviews
  1. 5 stars78% (1,326)
  2. 4 stars13% (223)
  3. 3 stars4% (71)
  4. 2 stars1% (21)
  5. 1 star4% (60)

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Showing 651-660 of 1,701 reviews
Mar 27, 2026
Reviewer name: TinaMae
5 out of 5 stars
5 out of 5 stars review

Love it

Super Efficient, quiet, love the touch screen module. Is a great looking machine. The feature to fill up the soap and softener chambers and never have to manually add soap is so cool. It has so many features and different wash types. Do not be intimidated by the combined was/dry times. I like the super speed wash. Clothing is always dry before the actual cycle is complete. Buy it, you won't regret it It is easy to download the app snd get connected from your phone. I didn't buy the stand. It's not necessary but to drain the machine and clean the filter on bottom you will be lying on your stomach without it. The unit holds alot of clothes. Great overall machine

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jul 3, 2024
Reviewer name: Smik
5 out of 5 stars
5 out of 5 stars review

Pretty cool

[This review was collected as part of a promotion.] I have been using the unit for a couple of months. I am still getting used to it. I used to have a huge washer and dryer so I would do laundry about 3 x a week and save because I am doing fewer loads. This takes smaller loads (or else the time needed really goes up). I do need to figure out how to be able to stop in between the cycles so I can remove microfibers--just hasn't been such an issue that I have taken the time to look into it. And, the automatic detergent injection makes my clothes smell nice longer. I don't know how the engineers did it but the clothes are less wrinkled if I don't get to the right away--I love that.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 17, 2026
Reviewer name: Sunset
5 out of 5 stars
5 out of 5 stars review

No more mildewed clothes.

[This review was collected as part of a promotion.] I'm glad that I purchased this item . the washer dryer combo saves so much space in my laundry room. but I hate that I did not purchase the storage to put under the machine . the washer combo is heavy . but when it comes washing it is so convenient . glad I purchased this item . the only huge inconvenience is the time it takes wash clothing . but if you are washing it does have a speed option to wash a little faster. it definitely saves money with my light bill and water bill .

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 1, 2026
Reviewer name: And lead 2345
5 out of 5 stars
5 out of 5 stars review

Excellent device

[This review was collected as part of a promotion.] I truly enjoy using the products Because I understand the UI is simplified And what is very good is that the smart things have integrate very well with screen reading technology like voiceover and other ATT devices for the blind visually impairedThis is truly amazing and I really think the iOS team and the smart things technology app developers

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jan 6, 2025
Reviewer name: Luie
1 out of 5 stars
1 out of 5 stars review

DON'T BUY IT

This combo is a frustrating mess and a complete waste of time, money and electricity. The minimum wash time is 5 hours on the quickest cycle, but then you have to add at least 40 more minutes of drying time because it takes at least 2 drying cycles to get your clothes dry. It takes 11 hours, not a typo, it takes 11 hours to wash and partially dry one small load of blankets (2 small throws). It takes 5 hours to do a quick wash and partially dry a small load and 7.5 hours to wash and partially dry on normal... I say partially dry because the dry cycle fails to dry in one cycle no matter how small the load is. This is a great concept, but it's hard to imagine worse execution of a great idea, Giving this product a 1 star is very generous

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from SEA Care

We recognize the importance of ensuring your appliances deliver optimal results to have clean clothes, Luie. Let's gather the information you need to have the best experience with the washer-dryer combo. The recommended load weight is less than 10lb for best results using the Super Speed cycle. For Small loads, the weight should be less than 2lb. For reference, check the link below for the recommended load size and materials for the best drying time result. You can also check the link for running a wash and dry cycle. Run a Wash and Dry cycle in your Bespoke AI Laundry Combo unit: https://www.samsung.com/us/support/answer/ANS10000976/ Clothes are not dry after Samsung ventless dryer cycle: https://www.samsung.com/us/support/troubleshoot/TSG10002107/ Should you need further assistance with the washer and dryer combo, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148118220) to help our team pull up your information when you message us. Have a great day, -Ernest-

May 26, 2026
Reviewer name: Jesus
4 out of 5 stars
4 out of 5 stars review

Worth it if you don't mind 5 hours per load

[This review was collected as part of a promotion.] It is a nice washer/dryer actually leaves your clothes dry but there are times when it doesn't even if you do a small load. Only downside even on the fast cycle you're still looking for about 6 hours per load . But over all it's nice has a bunch of features like a bedding option that actually works and dries the bedding completely .

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 25, 2026
Reviewer name: beatty1512
5 out of 5 stars
5 out of 5 stars review

Great machine!

[This review was collected as part of a promotion.] This washer/dryer combo has really impressed us! Not only does it clean better than our other set we had but even stains come out better with this machine. It's so nice to not have to worry about the detergent or fabric softener either. Having the app has really helped with how much we are using each month too. Con's: It does take time to get used to not running loads like the separate sets The lint shoot you really have to maintain, we wish they made it easier to get inside that area to clean better. It's hard to reach If you use dryer sheets you either have to schedule a pause between modes to add them or you miss out on that option now. It would be great if they added a feature to have dryer sheets automatically push into the machine The water filling seems super loud, if we run it at night it's obnoxious

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 26, 2026
Reviewer name: SKB SA
3 out of 5 stars
3 out of 5 stars review

High Maintenance

[This review was collected as part of a promotion.] The amount of cleaning the lints, the filter is too high. If not done for some time, it results in wet and damp clothes even after running the dryer few times. I was attracted to AI and technology while purchasing it and now regret of it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hello SKB SA, We can see how this brings attention to expectations around consistent, dependable performance with everyday laundry tasks. Drying performance on a wash/dry combo is closely tied to airflow and maintenance, and cleaning the lint filter regularly is an important part of keeping cycles consistent. Also, clothes remaining damp after drying cycles can often be improved by checking load size, cycle settings, and ensuring the lint filter and internal components are kept clear. This guide covers steps for improving drying performance: https://www.samsung.com/us/support/troubleshoot/TSG10006774/ This guide explains proper lint filter cleaning and maintenance: https://www.samsung.com/us/support/answer/ANS10001019/ If these steps do not improve the behavior, we can review this model more closely and help determine the next steps based on your unit’s details. Please keep this reference number for your records: 1152551253. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

May 23, 2026
Reviewer name: Noemi
5 out of 5 stars
5 out of 5 stars review

The best choice

[This review was collected as part of a promotion.] I've been very happy with my Samsung all-in-one front load washer. Honestly, it saves a lot of time because I don't have to move clothes from the washer to the dryer. I simply load the clothes, and when the cycle is done, everything comes out clean and dry, ready to put away. I've also noticed that it optimizes detergent really well, so I end up using much less soap. As far as energy usage, my electric bill hasn't really been affected like I expected, especially compared to having a traditional 220V dryer. This all-in-one washer runs on 110V, and overall it has been an excellent purchase for me. I haven't had any issues with it so far.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 29, 2026
Reviewer name: JRLegacies
4 out of 5 stars
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] The product itself is amazing, I really enjoy the features on the machine and the AI mode which detects the load and how long to wash and dry the load. I like that it can run Spotify and even connect the product to the app on my phone. I like that it is all in one machine and doesn't take up much space and yet gets everything done all-in-one. The only downside is that the bedding settings take longer than usual for bedding and sometimes will still come out a little wet but overall when washing clothes and using the quick wash settings, clothes come out perfect every time.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095