[This review was collected as part of a promotion.] I love my washer but not the service I received I should have recieved a cordless sweeper for my purchase but I have not. I have sent in a new receipt and I haven't heard a thing. The people I talked to didn't even tell the truth on the phone.

[This review was collected as part of a promotion.] So far, so amazing. It works very well, our clothes have never looked so good; at least compared to the old machines. Really like the "one hole" concept of the all in one device. Not having to remember to load the dryer, etc. The build quality is excellent, this is a substantial device. The user interface is easy to navigate with a large amount of choices. The energy and water usage is incredible. It uses so little of both you wonder how your clothes come out so clean and dry. It does take some time to do a load with the full AI economy engaged. We expected that and it is not an issue for us. I would recommend the Samsung device without hesitation.

[This review was collected as part of a promotion.] We have had the Bespoke AI combo for a month now and couldn't be happier. No more forgetting clothes in the washer and having to rewash before drying. We run 3-4 loads of laundry per week and it's perfect for our lifestyle. Usually, we put a load in at night and it's dry and ready to go in the morning. We have a cramped laundry room and we're happy to get a little space back with this combo unit. I did have one little snafu because I left out one of the filter pieces (there are 3). The unit told us there was a problem with the filter and at first we couldn't figure it out. Later we realized it was operator error in leaving a piece off after cleaning the filter. With all 3 pieces back in place we were up and running. We love this combo! We recently reached 15 washes and it tells you it's time for cleaning. Included is a clip of the cleaning cycle.

[This review was collected as part of a promotion.] I bought this 1 month ago, delivery was fast, installation simple. Doing laundry during night its really simple now without worrying about having to move the wet clothes, also taking advantage of the cheap electric rates.

[This review was collected as part of a promotion.] My wife and I were planning on buying a stackable washer and dryer at some point in the future and installing it in our first-floor bathroom. We opted to get the Bespoke combo unit and it was super easy to install in that spot. The way you can go from wash to dry without transferring loads is a great convenience for us. Set it and go! It offers a very large capacity of 5.3 c.f. I had never heard of Ventless dryers before, but was familiar with heat pump technology, so I was all in on that idea. The energy rating on this machine is great. You only need a 120-volt outlet and it is Energy Star rated. The smart app from Samsung is easy to use and intuitive. A side benefit is that it looks modern, clean and is a space saver as well. 20 year Warranty on the Inverter motor is a bonus.

[This review was collected as part of a promotion.] I purchased this a few weeks ago and use it daily. It is very convenient not having to transfer laundry from the washer to dryer. It does take slightly longer to do a complete load of laundry but the trade off is worth it. It looks very sleek and is very user friendly. It's convenient being able to only add laundry detergent and fabric softener occasionally and not every load. I recommend this product

[This review was collected as part of a promotion.] I brought the unit a month ago as part of our kitchen remodel. The single unit gives us a lot more room in our laundry room to add a closet. The unit works great. My family is getting used to washing more often by putting clothes in in the morning or evening and having them ready later in the day or the next morning. It ultra quiet and it's nice not having a dryer sending your cold conditioned air out the house.

[This review was collected as part of a promotion.] What happens when you combine a large 5.3 cu. ft. capacity washer with tons of settings and a ventless dryer with smart connectivity, all made by one of the top electronics companies? You get one of the best laundry machines on the market! After the combo unit was delivered and installed, I went through setup and tutorial right on the unit's screen. That's right, no buttons or knobs here! The unit features a large 7 inch touchscreen LCD where all controls and settings are located. Linking the washer to your Samsung account is super easy through a QR code. Starting a wash is really easy, you simply pick one of the many, many cycles available. My first load was an official Tide POD mode. The load washed in about an hour and the dry cycle started almost immediately afterward. The entire medium sized load took 2 hours and 23 minutes. The fastest advertised load is 98 minutes, washed and dried. The large screen shows you all information during the wash and dry cycles. It shows, estimated time left as well as a tracking bar to let you know what cycle it's currently doing. Unlike my old dryer, the load was dry the first time! The sensor works very well as it did have to add an extra 20 minutes dry time, thanks to a large sheet I had added to the load. I was really impressed, the clothes smelled great and they were perfectly dried! Upon completion, the unit plays a tune and opens the door by itself, which is a great feature to vent out the interior and le the clothes cool off. All setting on the washer are also available through the Smart Things app. As mentioned before, linking is super easy thanks to the QR code. The app shows all information about the unit and cycle progress. The app also conveniently sends a notification when the clothes are done. One of my favorite things is the sheer amount of pre-set cycles available, including an AI powered mode that is supposed to save time and money. There is a section that shows your water and electricity usage, and how much you could have saved with the AI mode. Ai also learns your washing and drying habits and will display your favorite cycles on the main screen. Updates happen over Wi-Fi and after initial setup, there was already an update waiting, which refreshed the screen and some icons. Overall, I am in love with this washer and dryer combo unit! The unit has such a large capacity and I can throw in a big load and not have to worry about it until it's done. Combined with all the pre-sets, I highly recommend!

[This review was collected as part of a promotion.] We decided to get this washer for the savings on electricity and convenience of one unit that washes and dries. The dry cycle runs with a heat-pump. The heat-pump will heat the laundry and remove moisture from the clothes. The clothes do not get as hot and the air is not vented outside. The air has the moisture removed and is sent back in to the dry cycle. The first load of laundry was so quiet I had to check that it was still running. The unit is quiet by this new style of combo washer/dryer and it has Vibration Reduction Technology built in. There are so many features, you can tailor every load of laundry. It would be difficult to go back to our old washer and dryer. I appreciate that the SmartThings app let's us know when each cycle is complete and I can make adjustments to the cycles when you are away from the machine or on the go. The capacity fits our family of three perfectly with room to spare. The combination washer/dryer completes laundry tasks faster than a standard washer and dryer pair of appliances. They is no transfer time between appliances. The single unit goes from a wash cycle to a dry cycle, no more forgetting to transfer the laundry. It even has an interior light like an oven, you do not need to stop the appliance to see what is happening.

[This review was collected as part of a promotion.] We love our Samsung BeSpoke Wash/Dryer Combo Unit!!! The start to finish completes in 3 hours for extremely large and jam packed laundry loads. Here are the positives you fill your Detergent chamber and you fill the softner chamber, then program your settings and hit Start...I no longer need to touch pods or have people spilling detergent each cycle on the floor and top of the wash machine. It's so nice to fill the container and not worry about detergent for 45 loads. I did not think I needed a fancy wash machine with the bells and whistles and this Samsung has them...but the Smart Things app is so easy to set your Washer and Dryer commands. Getting notifications to the phone is a game changer and has just about eliminated the family forgetting they have a load in the unit. With the Heat Pump technology I've read reviews for combo units having issues drying clothes...you can rest easy, with every load all of the clothes have been dry at cycle completion. I would highly recommend a Samsung BeSpoke Heat Pump Dryer...it does it's job well!! This is hands down the quietest washer and dryer I've ever owned!!! My old washer and dryer for a large load sometimes you would have to run the dryer cycles 2x and I always had to close the laundry room door do to the noise. It is so nice not hearing the machine running!! With the space from now only having one unit...we have gained valuable storage space in our laundry room. This unit is just a win in every way!!!